Seagm reviews and complaints
Misleading account policy, violate customer term of use, illegally store customer information against their wish
On September 23, 2023, My kid wanted to buy some Arena of Valor voucher that was only available on Indonesia server, and this website came up as a middle man website able to help international player buying those type of voucher. I had my doubts about this site so I created a brand new email to sign up for an account with them. After my paypal payment went...
Read full complaint and 1 commentMobile recharge: payment made for a bogus order
I paid for the following services as advertised by SEAGM on 21 May 2022:
Tri Kuota++ AlwaysON IDR100000, 30 Days
SGD$ 9.30
6GB Quota All Network, Extra 32GB 4G Network, 30 Days
Immediately, I received a different package and it was not at all close to the terms as stated above. I took to their live chat and even after 3 different agents attending to me from 10pm to 2am, nobody had any conclusive answer for me. While they stated that they would approach the telecoms operator and provide me an update as soon as possible, it's now 25 May 2022 and I have not received any notice to confirm that my case is being investigated, nor has there been any rectifications made.
FYI, the package given to me was a RITA AON 6 + 6GB, Amazon Prime Video's 30-day Free Access Package from 21 May 2022 for 30 days.
Let's see what happens next.
Country of complaint: Singapore
Desired outcome: Honour the terms as stated, simple!Mobile recharge for 6GB Quota all networks, extra 32GB on 4G network, all valid for 30 days.
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