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The good, the bad, and the ugly - discover what customers are saying about San Manuel

Welcome to our customer reviews and complaints page for San Manuel. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with San Manuel.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used San Manuel's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with San Manuel, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with San Manuel. Your feedback is an important part of our community and will help others make informed decisions.

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I took my mother to the casino on 11/09/18 and had my car validated. We spent all night till the morning playing so we were tired got my car from valet. Right away I smelt it but I was tired and thought that hopefully I could air it out but its now been a week and I cant stand It. I dont smoke nor has anyone the car still had that new car smell. But not no...

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1:22 pm EST
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San Manuel RIGGED SLOTS

Honestly I think you slots is rigged big time, I videotaped recently around 4-5 minutes. Can you explain how it is possible in case what is suppose to be "random number generator in conjunction with a computer program to determine how each reel will land during a spin" and in reality I got the same combinations in cycles, I mean the bad ones. Also their gambling commission is consist of tribe members I mean the same ones who affiliated with relatives who works in casino on high level positions. Is in it against the law. I suggest to drive more 20 miles and have better chance in other casinos in that area.

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Honestly I think you slots is rigged big time, I videotaped recently around 4-5 minutes. Can you explain how it is possible in case what is suppose to be "random number generator in conjunction with a computer program to determine how each reel will land during a spin" and in reality I got the same combinations in cycles, I mean the bad ones. Also their gambling commission is consist of tribe members I mean the same ones who affiliated with relatives who works in casino on high level positions. Is in it against the law. I suggest to drive more 20 miles and have better chance in other casinos in that area.

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Angelmarin1w3344
DOWNEY, US
Nov 18, 2021 11:10 pm EST

I play all the time u guys rip me off I have a video it dod not pay me off and they took my players card im going to post this video on u tube

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Angelmarin1w3344
DOWNEY, US
Nov 18, 2021 11:07 pm EST

This is a rip off I went to the casino im a regular customer .i go every week I played this machine all the time .black diamond went I got a jack pot it did not pay me a penny .i called the staff and they told me it was not a winner .

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San Manuel Casino
, US
Aug 02, 2018 2:23 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Slot machines at San Manuel Casino are highly regulated. As responsible casino operators, we cannot and do not manipulate slot machine payouts. All of our machines pay out according to industry standard and we average a handpay jackpot of $1200 or more very 2-3 minutes. We have a sterling reputation in the industry, partnering with the World's Top Slot Manufacturers to proudly boast over 4, 700 slots, the most in California and on the West Coast, including many World Premiere slots.

Our compliance is one of the strictest in the state and everything we do is in accordance with NIGC and GLI.

We hope your luck changes soon!
-San Manuel Casino

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