RGB Road Cases reviews and complaints
Road Case order
I am updating a previous post about RGB Cases. I ordered cases from them but they delivered the wrong sizes. I had a hell of a time getting my money back. They would not return phones, respond to emails or certified mail. Today (1/6/11) I received a letter from the California State's Attorney informing me that they have tried to contact RGB and have not...
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I cannot recommend doing business with these people. They don't seem to know how to handle a simple order.
On June 2 I ordered new road cases for my Mesa amp rig. Case for head and case for speaker cabinet. Gave them exact size specs. Was told it would take 7 business days. There was delay after delay. Had to call RGB several times to find out what the problem was. Seems they were even confused as to what I ordered and status of my order. Finally received cases 6 weeks later only to find out they were completely the wrong size! Cases were immediately shipped back to RGB. Still waiting for them to issue refund to my credit card. Now calls and emails to RGB go unanswered. Next step is legal action to get my refund. Stay away from RGB!
Company Business Name: RGB Road Cases
Country of complaint: United States
i have the same issue. rey has owed me 305. dollars for 3 months now after failing to deliver a case and has not returned a call since, i reached john who was great and said he would settle it and send a check immediately but that never happened either. im going to court with it.