Saw an informercial on tv regarding prosvent. I called the number and spoke to a salesperson which I made clear that I only wanted a trial sample and if I liked it I would order a months supply. I specifically made it clear do not charge my card and I do not want a month supply at the moment and I do not agree to any auto ship.
They totally disregarded what I agreed and sent me two bottles and charged my card $99. I called customer service and never was able to speak to anyone and got placed on hold.
A month later I see another charge on my card for $99. This is totally fraud.
This company needs to be shut down.
Do not deal with prosvent period. I want my card refunded immediately.
I gave the Prosvent product a full 4 months with no noticable change. I too submitted e-mails to stop and got an auto response each time that I would be contacted within 48 to 72 hours. I called the customer service phone number on the auto response e-mail got some India speaking man that said to call [protected] begin_of_the_skype_highlighting [protected] end_of_the_skype_highlighting becuase his company doen't handle Prosvent customer service (even though his number is on the the stupid e-mail).
The Prosvent customer service guy was polite and said he would cancel my account. When I asked about returning the 4 sealed un-opened bottles for credit he said they cannot take them back after thirty day trial period. He had nothing to say about the instructions telling me to give it at least two months, which is after the 30 day trial period. I said I didn't care if they took them back or not but I would still like a refund of my money. We can't do that!! So I'm screwed!! AND now I vow to let everyone I know what a scam this is!!
I called to order Prosvent. I got the 'free' 30 day supply for $9.95 or $79.95. Couldn't find out which. Also got Walmart gift cards and I think a trip somewhere. Selling me sex tablets too. Couldn't convince them I only wanted Prosvent! Good - I'll take a trip with a sex stimulant and new gift card and canvel my credit card before I leave.
I can't believe I fell for another "automatic shipment" scam for vitamins. But I did. You cannot return the vitamins once you have them either. If you are like my husband who does not read the fine print on these online order forms, you will be paying for quite a bit of stuff you don't want. Just BE CAREFUL. READ CAREFULLY. Besides, most manufacturers of products that have "automatic shipments" so not have products that are that good. The ingredients in Prosvent are minimal and hardly therapeutic. Stay away from them.