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The good, the bad, and the ugly - discover what customers are saying about Progressive Properties

Welcome to our customer reviews and complaints page for Progressive Properties. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Progressive Properties.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Progressive Properties's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Progressive Properties, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Progressive Properties. Your feedback is an important part of our community and will help others make informed decisions.

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8:06 am EDT

Progressive Properties Don't hire Bob Bates Progressive Properties

Bob Bates runs a pretty good racket. He lives in Virginia, but has a second "location" (really just a rented desk in someone else's mortgage office) in Baltimore, MD. He has a detailed website listing all of the wonderful services his "company" offers to home owners looking for a property manager to handle the rental of their home. Don't believe it!

Bob Bates, under the guise of Progressive Properties, will get your personal accounts transferred into his name, harass your tenants, charge you obscene amounts of money for services (such as home inspections and maintenance) that he has quoted at much lower rates & then try to also charge your tenants for the very same services. He also either lacks math skills or is consciously running a scam, as he not once paid me the correct amount owed after collecting the rent & deducting property management & other fees. He refuses to take responsibility for his own mistakes, instead referring you to his vendors (to whom you have no relationship) for resolution. At the same time, he has his vendors under confidentiality clauses, and they refuse to give you any details of the services they rendered for fear of being sued.

When my tenants had issues needing immediate attention, Bob Bates ignored their calls & said that they did not attempt to contact him. He also ignored my multiple attempts to contact him on their behalf.

Bob Bates is only concerned with putting money in his pocket & not at all with being the "top property management company that you can rely on" as stated on his website. He still owes me nearly $2000 that he refuses to pay.

Based on my experience, I would NOT recommend this "company" to anyone looking to rent their property or to tenants looking for a place to live. Save yourself a big, BIG headache!

Doing business in VA & MD: PO Box 395. Ashburn, VA 20146.

1059 S Charles St. Baltimore, MD [protected].

Phone #: [protected]. Website: http://www.progressive-properties.com Twitter: https://twitter.com/#!/ppropva? LinkedIN: http://www.linkedin.com/profile/view?id=1437209

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Romonator
, US
Nov 07, 2014 4:15 pm EST

I literally could not agree more with this review. As a tenant, he consistently ignored my calls; billed us for unknown reasons; over billed for services. When you do get a chance to catch him on his phone, he puts you on hold when you ask him questions because he has to make up reasons as to why we have been charged. He is as unprofessional as they come; some of his voicemails to me include multiple yawns.

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Sunnybird
Baltimore, US
Jan 07, 2013 8:24 pm EST

100% AGREED. He's about as far from professional as you can get... unless we're talking professional con-artist.

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FourtyFive
, US
Sep 20, 2012 10:47 pm EDT

I wholeheartedly agree with your assessment of Robert Bates. He is a SCAM artist! I would not recommend him.

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O
4:58 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Progressive Properties Bob Bates/Progressive Properties will steal your money!

Bob Bates runs a pretty good racket. He lives in Virginia, but has a second "location" (really just a rented desk in someone else's mortgage office) in Baltimore, MD. He has a detailed website listing all of the wonderful services his "company" offers to home owners looking for a property manager to handle the rental of their home. Don't believe it!

Bob Bates, under the guise of Progressive Properties, will get your personal accounts transferred into his name, harass your tenants, charge you obscene amounts of money for services (such as home inspections and maintenance) that he has quoted at much lower rates & then try to also charge your tenants for the very same services. He also either lacks math skills or is consciously running a scam, as he not once paid me the correct amount owed after collecting the rent & deducting property management & other fees. He refuses to take responsibility for his own mistakes, instead referring you to his vendors (to whom you have no relationship) for resolution. At the same time, he has his vendors under confidentiality clauses, and they refuse to give you any details of the services they rendered for fear of being sued.

When my tenants had issues needing immediate attention, Bob Bates ignored their calls & said that they did not attempt to contact him. He also ignored my multiple attempts to contact him on their behalf.

Bob Bates is only concerned with putting money in his pocket & not at all with being the "top property management company that you can rely on" as stated on his website. He still owes me nearly $2000 that he refuses to pay.

Based on my experience, I would NOT recommend this "company" to anyone looking to rent their property or to tenants looking for a place to live. Save yourself a big, BIG headache!

Doing business in VA & MD:
PO Box 395
Ashburn, VA 20146

1059 S Charles St
Baltimore, MD [protected]

Phone #: [protected]
Website: http://www.progressive-properties.com
Twitter: https://twitter.com/#!/ppropva?
LinkedIN: http://www.linkedin.com/profile/view?id=1437209

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Chad Nyce
Brambleton, US
Sep 04, 2013 10:07 pm EDT

This guy is a complete scam and does not live up to his promises. Stay away from him and his company. He will try to threaten you with his "crackerjack" C school legal team, but they are a bunch of i****s...DO NOT DO BUSINESS WITH THIS GUY! Try to find o e positive review online about BOB!

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FourtyFive
, US
Sep 20, 2012 10:51 pm EDT

Absolutely false! I would not recommend Robert Bates.

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bbates
Baltimore, US
Apr 09, 2012 1:19 pm EDT

Progressive Properties has been in business since 2004 and we the top management company in the city. We offer services other management companies do not in order to provide the best possible service for our owners.

We not only live in the city but we have an office in Federal Hill in Baltimore, MD.

Inspections are critical in actively managing your property and makes sure your property is maintained properly. Several inspections are done throughout the year in accordance to local codes by our Professionally Licensed Inspectors to provide you with detailed reports with pictures, appliance inventory, and the condition of your property room by room to better protect the owner.

Everyone of our vendors goes through our extensive and comprehensive vendor application and screening process to verify each of our vendors is licensed, insured, and qualified to do the work. All of our vendors are also required to sign an agreement with us prior to any work to make sure the work gets done properly to help you get the maximum return on your investment.

From day to day maintenance to capital improvements attention to detail is necessary. Minor issues are addressed early to make sure they do not to escalate into critical problems and to make sure a small problem does not escalate into a large problem and depreciate your property over time. Capital Improvements are managed closely and inspected at each phase of the project, including two owner inspections with sign off prior to contractor receiving payment, to make sure the work is done properly and within budget.

Our management software does all the calculations for amounts due and paid and match the terms of the agreements and industry standards. This software allows the owner and tenant to login and view the ledger, statements, agreements, leases and work orders.

All properties are managed according to the signed management agreement by both parties and in accordance to local tenant-landlord laws, which requires us to best serve the tenant.

Visit us on BBB with our A rating.

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