Premier Gymnastics Club reviews and complaints

Doing a little research, I stumbled upon the Premier Gymnastics Club in Lutz. I thought it looked like fun, and I saw they have open gym for tots once a month. This was perfect because a group of moms from my moms group have been looking for a weekly gymnastics class. This would be a great way to see if we like the place before signing up for classes.

About 2 weeks ago I called to see if there is a limit on the number of guest during open gym. I was told quote "The more the merrier!" I decided to host the tot open gym, so we could check it out before signing up for classes.

Yesterday I checked the website because I didn't know if they have a tennis shoe or sock rule. I indeed I saw they have open gym advertised from [protected] (the same time as the play date I am hosting). I couldnt find their sock rule, so I called. No one answered, but I listened to a message, which once again advertising the open gym for tot at the same time I had scheduled the play date.

Fast forward to today. I drop my youngest off at my husbands office and take my 18 mth old to the gym. I am met be moms that are told we can not play in the gym? The owner was in and she was RUDE. She said they stopped having open gym in July. I asked her why they would advertise open gym if they dont have it. She said they stopped advertising as of today. She could say anything about the phone call because I couldn't remember who I talked to. I did lose control and tell her this is not a way to run a business, and she told me quote "Don't tell me how to run my business." This made me mad and I said "Someone needs to tell you how to run a business if you are advertising something you dont offer." She told me they stopped giving open gym for tots because no one came (HMMM...I WONDER why?) She also told me " We do't need your business." This was after I told her several moms were coming and some might be interested in taking classes.