Power HRG reviews and complaints

yesterday a woman showed up at our door unscheduled to get us to schedule an appointment for a free estimate. when asked if the company had done any homes in our neighborhood, she said yes - lots when asked to know specifics she hemmed and hawed and then said her wifi wasn't working. an appointment was scheduled for 11am today but they didn't show up. we were not given a phone number to contact them and had to go to their website to call their corp office. the guy we talked to claimed they called 3 times to confirm - well, we answered the phone and after saying 'hello, hello, hello' heard a click on the line. the guy at corp office said they left a message, which was a lie. they did not. glad this happened as i can imagine the disaster doing business with them would have been.

I live in the northwest suburbs of Chicago. A kid came to my door wearing a nice Power logo shirt and baseball cap, carrying a clipboard. He was very polite and made a good pitch. We set up the appointment for 9 am on Saturday for an estimate. I got 3 phone calls from Power to confirm. One was an automated call at 7:30 am. The estimator arrived 45 minutes late Saturday morning with no explanation. No call in advance that he wouldn't be on time. My wife said she smelled alcohol on the estimator's breath, which explained why he was chewing mints. After going through the house measuring my windows, he promised to leave a quote in our mailbox later in the day. We never got the quote. That being said, I greatly appreciate Power stopping by because it helped my wife and I decide to go with a local contractor who was far more professional and did a hell of a better job showing us windows. Power lost a $20k sale.