Menu
For Business Write a review File a complaint
CB Mattresses Personal Touch Bed
ComplaintsBoard
M
12:18 pm EST

Personal Touch Bed Warranty is useless and I can't change the damaged mattress

I bought mattress from Personal Touch Bed. I got the damaged mattress, but the seller told me that I bought warranty as well. I decided to use this warranty, but the rep suddenly refused and started to provide some fake and useless excuses. The worst services and not recommended company. These people are scammers and liars, who take money and provide bad-quality things. Please post your comments about this company.

Read full review of Personal Touch Bed
Hide full review
ComplaintsBoard
C
11:28 am EDT

Personal Touch Bed Pain in my back

Personal Touch Bed sold me a mattress. I want to ascertain that they promised me 100% money back guarantee within 60 days. I returned the mattress after a month as I started suffering pain in my back. I tried to contact this company numerous times and they left all my emails without answer.

Read full review of Personal Touch Bed and 1 comment
Hide full review
1 comment
Add a comment
A
A
anonn3
Tucson, US
Send a message
Oct 25, 2012 7:48 am EDT

They went out of business because of the manufacturer BOYD Specialty Sleep kept sending out faulty materials for Personal Touch Bed to sell, when they found out they closed the company. The company no longer exists. They declared bankruptcy Which is why no one has responded to your emails.. no one works there. You have 90 days after your purchase to do a dispute with your credit card company to get all your money back. It's what I had to do.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.