Ordertree.com reviews and complaints
Week later they have not yet shipped my order, but they did charge my credit card
I called ordertree prior to ordering my parts ot check on availability the girl on the phone told me that they were in stock I asked her if they would ship that day she stated they would ship in the am I went back and ordered on line. It is now i week later and they have not yet shipped but they did charge my credit card.
Bad service
Their website has hidden policies:
Restrictive return policy and costly restocking fees for returns.
Prices subject to change without notice.
I ordered an item, it arrived at double the original cost.
Policies not obvious unless you search every possible link on their website.
Policies should be obvious and not hidden.
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered from Ordertree and I'm told the part is on backorder, then 10 months later I email and I'm told that the part is no longer available! I was told 10 months later and after I had to email them!
This company is not to be trusted!
Horrible customer service!
I have a complaint about weedeater, I know this is not their e-mail, I can't find one, complaints are probably the reason they don't have one, or at least keep it a secret, I just wanted to tell weed eater, their string trimmer is a load of crap, and I intend to tell every one I can how sorry they are, if you know their (weed eater brand) e-mail address, I would like to know, then I can tell them how sorry their products are. Thank you very much, r.byrd36@yahoo.com
Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.