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CB NFL Plus
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B
11:06 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

On 7/9/23 I renewed my NFL+ subscription. The NFL charged me again on 9/11/23. They refunded one of the charges. However, now I cannot use the account. You cannot talk to them by phone or e-mail only their customer service bot which is very difficult to deal with. Also it difficult to download appropriate information. I would just like to be able to use the...

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L
4:01 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I canceled my subscription in December 2022. I am being billed again in January 2023. There is an email address for NFL+, [protected]@nflhelp.com, that does not work. There are multiple phone numbers listed on web, however all have been virtual assistant and unable to talk to live person. What a rip off. Of course when initially signing up never told about these issues.

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ComplaintsBoard
B
11:56 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

My name is Brian Darden, and I have tried everything possible to cancel my subscription with you but it is not accessible, therefore I want to cancel this here and now, so could you please do it on your end as I cannot access the manage subscription button on any of my devices. I see that money was taken out of my bank account but at this venture I do not...

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