miamastore.com reviews and complaints

If you are looking for a pleasant experience shopping for your wedding dress, look elsewhere! Not only was the dress I was sent six weeks after ordering the wrong dress, it had brown stains across the front. I was told by the company to send it back for a full refund. After returning the dress, I waited two months for a response to no avail and contacted the company for more information. They told me that the dress had not been received and asked could I provided further tracking information. As this was international shipping, I got documentation from the local post office, showing that the dress had in fact been delivered and scanned these documents and sent them to the company owner, who I was corresponding with over the matter at this point. I was accused of posting reviews elsewhere on the web regarding this matter, and when I defended myself against the accusations, I was told that I would be sued as well as being called a "liar, " "childish, " and a "bad person" by the owner of this company. This type of abuse went on for weeks as I tried to explain my position, that I had sent the dress back and only wanted a full refund as the website promises. Again I was told to ensure that the dress made it back to them. Somehow this dress was sent back to me several months after I returned it. So instead of refunding my money, it seems the owner of this company would rather play games with the postal service and refuse a refund for the returned product. The dress is a horrible fit and so stained it is unwearable and bottom line, it is not even close to the dress I ordered. I did an image search for the dress I ordered, and it appears to be from the website of a prominent designer. Do not believe the lies that this company offers a 100% money back guarantee! Company may be "based in Italy, " but I was sent a cheap dress that was made in China. I have never seen a company employee, let alone the owner, conduct business in a more unprofessional manner. As I see on other review sites, I'm not the first to have this problem.

I bought two dresses from the website www.miamastore.com. I waited for the confirmation email or the tracking number, but this scammer didn’t provide any info about my order. I sent multiple emails and asked about the status of my order, but no response. I told them to return money, but again they ignored me. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?