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Mercury Marine Optimax 225

Beware of purchasing Mercury's outboards! there is no one standing behind this bad products!
We purchased two new Optimax 225's
Both outboards has mechanical failures from the start.
First outboard exploded at 37 working hours.
Second motor exploded at 41 hours while Mercury's dealer mechanic is on board trying to fix an ignition failure and test driving the boat.
Mercury Marine kept us waiting for over a month while they investigated the motors. Regardless of the dealer and mechanic recommendation, Mercury Marine refused to give any warranty.
Mercury Marine service department and Mercury Marine GM refused to give any reason for why motors have exploded, refused to explain why warranty was revoked and refused to provide any report.
Shame on you Mercury Marine!

Country of complaint: United States

Address: Fond du Lac, Wisconsin

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Mercury Marine Unreliable service

I have had multiple negative experiences with both of my year 2001 225 optimax engines. In 2001 both engines were stuck in break in mode, mercury never notified me that they had engine sofware issues and both engines burned 3x's the normal oil cunsumption. I ran out of oil 105 miles offshore after using 10 gallons.

In year 2002 engines built up pressure in the oil lines and oil tanks exploded into bilge. 2003 constant idle, stalling and shifting issues when docking. In 2004 on an offshore fishing trip, lower unit gearcase cracked and exploded off the midsection. In 2006 water would leak into engine through cowl stalling out engine. In 2007 Both thermostats failed and "smart guages" would sould alarms with high engine temps. The list keeps going.

Company Business Name: Mercury Marine

Country of complaint: United States

Address: w6250 w pioneer road, Fond du Lac, Wisconsin

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