Houseoftoners.com reviews and complaints
Don't buy from this company – they never return money
I ordered inks for my Canon printer from the website www.houseoftoners.com. They had special offer, when you buy three and pay for two. I ordered it, but the seller provided only two bottles and they charged me for three bottles of inks. I sent email to the seller, and the reply was quick. The seller promised to return money within 72 hours. I still haven’t received money back.These people are scammers and liars, who provide fake orders and never return money. Please post your comments about this company.
The ink quality is horrible, it bleeds and makes everything appear blurry
I purchased 12 re-manufactured HP Ink Cartridges from houseoftoners.com (920XL CD972AN CD973AN CD974AN for Officejet) that were advertised to have chips.
houseoftoners.com sells ink cartridges from their website an are also a major seller of ink cartridges on ebay.
First of all, a third of the ink cartridges arrived leaking and were a mess.
Second, not a single one of the cartridges was a 920XL (the bigger version), and even then they were not filled very full.
Third, even though hey were advertised to be “with chip” the printer saw them as completely empty; there was no way to see the ink levels.
Fourth, the ink quality is horrible, it bleeds and makes everything appear blurry.
I purchased from the cartridges same time I brought my printer. This last week the oem cartridges that came with the printer started to run out so I started to use the houseoftoners ones (the ones that were not leaking)
Even though they were advertised to be "with chip" the printer reads all of them as empty. I could still print with them though by bypassing the ‘empty cartridge’ screen, but I could only print 4-5 pages before the cartridge emptied without warning. I have been printing color images and so far I have been having to throw away half of them because one color or another has run out mid-picture. I have gone through 7 cartridges trying to print 8 pictures.
With the original cartridges that came with the printer I managed to print over 40 pictures. All of them look much better them the ones I managed to print with the houseoftoners.com carts.
I contacted them with these complaints, and they replied that regardless of their advertising they do not reset the chips on any of their re-manufactured carts. He did say that they would replace the leaking ones if I ship them back.
I ordered both a colored and black ink for my printer and shockingly one of the ###s in charge of your company sent me an empty colored ink cartridge. If i had to spend more money and order from the printers company directly I totally would instead of using these ###ING ###! THEY ARE A RIP OFF!
House of toners has sent me the WRONG cartridges and cartridges that do not work, as well. They ignore my emails.
DO NOT DO BUSINESS WITH THESE CLOWNS!
Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.