Home Improvement reviews and complaints

Today is October 30th, 2022. On July 30th, 2022 we hired Contractor, Thomas Moran of Mante Backing, for deck repair work due to a very large and heavy tree limb falling on our deck (not from a storm). The tree was approximately 70 feet tall and we hired a different company to remove the tree. Thomas Moran's paperwork has address 410 Sunrise Highway Babylon NY 11704. That address belongs to a different company, StairGlide NY Medical Supply in West Babylon NY 11704. We went to this location to inquire if Thomas Moran was an employee and they said they do not know anyone by that name. Then we checked the seal on the paperwork. The seal says Mant Backing Corporation April 2022 New York. (spelled without the 'e') registered at 55 Jenkins Avenue, N. Babylon, NY 11703. This address is a neighbor around the block, Theo, who claimed not to know Thomas Moran too well, but told us that he had birthday cake for Thomas' Mom on his deck after the deck work was finished. Our deck work is not yet completed, waiting 3 months, and Thomas Moran keeps rescheduling work dates. Paperwork marked PAID IN FULL for $2,695 and we are still waiting for it to be completed. While deck work was in progress, we discovered there was an issue with the roof, that the tree limb hit the roof first and bounced off to the deck with heavy impact. Thomas Moran assessed the damage and found a split rafter. He then provided an estimate for the roof work and wrote the paperwork up PAID IN FULL, $8,750. This paperwork was submitted to our insurance company, The Hartford. An insurance inspector came to our home and analyzed the damage, he found 5 rafters split, not just the one Thomas Moran identified. The insurance company will now be sending an Engineer because there are several split rafters, structural damage. We have learned that Thomas Moran has deceived us and cannot be trusted. We have instructed him, via his email address [protected]@gmail.com and via his mobile phone [protected], to NOT come onto our property and to NOT contact OUR insurance agent.

Another item paid for was an attic fan and electrician, $700.00, this work never materialized either with Thomas Moran constantly rescheduling. We do not have a receipt for this item.

As we await the insurance company Engineer to arrive and determine the full scope of the damage, we are in the process of getting roof estimates to have this work done by someone else.

Thomas Moran was paid in full, and 3 attachments show what I have described here. Total $12,145.00.

Bryan O Jones owner of BOJ & Sons Construction LLC I would like for him to complete the project or return my money back to me. On September 28, 2021, he pickup the deposit on projects for Sunroom Additions, install electrical infrastructure, drainage system, dig a trench drain down to the sidewalk, build fence, build 12x12’concrete pads, and 10x10’ storage shed. Yes the fence, concrete pads were completed on December 23 2022. However, Mr. Jones said the time to complete job would be approximately two months from start to finish. This is when the lies starting about when he will come out to finish complete a project From December to February it was too cold for his guys to work. So in April when the weather is a little bit better for them to work outside when he had jury duty. From April to June he constantly told me he was coming over and never showed up. He’s always apologizing but never shows up. This man is a con artist, liar, and untrustworthy.

Another person he stolen their money, I’m praying that no one else we have to go through this with Brian O Jones BOJ & Sons C

POOR quality work; incomplete work; lack of communication & follow through as a professional should with consumer; did not meet time lines as stated; lack of concern & customer satisfaction follow-up once paid; poor workmanship on details of work that should have been completed in comparison to work actually done; did not meet standards and caliber of work stated & expected in accordance to details discussed, contracted & dollar amount agreed.

Obviously, a contractor should not agree to do a job if unable to deliver satisfactory results. A professional contractor should be able to access the tasks at hand and make a reasonable decision on what they can actually deliver based on their skill level in order for the consumer to then make an informed decision whether or not to proceed with hiring them. The outcome of my home from this contractor's work only delivered a poor job with overcompensation in comparison to the non-high quality work received at this point.

THESE PERSONS CLAIM TO BE EXPERTS IN HOME IMPROVEMENT AND FLOOR INSTALLATION. WE HIRED THEM TO DO TILING IN OUR HOME. THEY CLAIMED TO BE VICTIMS OF HURRICANE IKE. IT HAPPENS THAT THEY WERE NOT VICTIMS OF HURRICANE IKE, BUT MOVED TO SAN ANTONIO FROM CORPUS CHRISTI/PORT ARANSAS TO AVOID PAYING A DEBT. THEY LAID ABOUT 25% OF THE TILE IN OUR HOME AND THEN TOOK OFF WITH OVER $2200.00 IN FUNDS THAT WE HAD PAID THEM. THEY LEFT OUR HOME A COMPLETE MESS. WE HAVE FILED CHARGES WITH THE POLICE.