Glockparts.com reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Glockparts.com
Welcome to our customer reviews and complaints page for Glockparts.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Glockparts.com.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Glockparts.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Glockparts.com, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Glockparts.com. Your feedback is an important part of our community and will help others make informed decisions.
no response
On 9/29/11 I placed an order for 2 hi cap mags for the glock 10mm.
These items were on backorder so I knew they could take some time.
Other websites listed an estimate on when the backordered items would be available.
As of 12/6/11 the order status is still backorder. Other websites of same item stated availability 11/15/11.
On 11/21/11 I emailed a request to cancel my order if items not available 12/1/11.
No response was received.
On 12/2/11 I emailed customerservice(glockparts.com website) as to when order expected in.
The response I received was: "
Dave Humke here, I'm protecting myself from receiving junk mail.
Please click the link below to complete the verification process.
You have to do this only once. "
and then after clicking on the link to verify, no response made regarding my order.
I now wonder why I provided my credit card number to such a poorly run internet business, as I am unable to even
cancel my order through their website. I believe the Better Business Bureau needs to have a complaint lodged about this website especially if others obtain similar results.
Never sent ordered part!
Terrible experice with Glockparts.com. I placed and order for a few parts online. I received a package with some of the parts and a note that said the reminder of the order would be shipped in a week. I waited three weeks and emailed them and they said it had been shipped. I waited some more - no part. Emailed them and they ignored me. Emailed again and...
Read full review of Glockparts.com and 1 commentFailed to send product
Terrible experience - ordered some items, only partial order shipped. Was told remainder would be shipped a week later. Waited three weeks - nothing. Emailed the company - ignored. Waited three more weeks - still nothing. Will be contacting credit card company and disputing the charge. Never use this terrible vendor.
The complaint has been investigated and resolved to the customer’s satisfaction.
Horrible customer service. Never responded to emails regarding status of internet order.
As the owner of Glockparts.com I have to disagree, as we answer all e-mails and phone calls and pride ourselves in fast delivery and customer service. We had just switched shopping cart service and hosting in March and there were a few problems, however, they were corrected and are continuing to improve inventory control and backorder fulfillment. Our apologies for not meeting his expectations.
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I also have not received a response to emails or phone calls. Not matter what time you call, you get the same message. I ordered the part on 1/14/2013 and have not received any communication other than emails with a tracking number that USPS says has never been shipped. There are other complaints on the net about this business and I have filed a complaint with the BBB against this company. Do not waste your time and money!