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Glockparts.com review: Never sent ordered part! 1

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Author of the review
4:52 am EDT
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Terrible experice with Glockparts.com.

I placed and order for a few parts online. I received a package with some of the parts and a note that said the reminder of the order would be shipped in a week. I waited three weeks and emailed them and they said it had been shipped. I waited some more - no part. Emailed them and they ignored me. Emailed again and they ignored me again. 6 weeks later still no part and they are still ignoring my requests to contact/update.

I will never order from them again and ensure all my friends who need Glock parts use another vendor. I will be disputing my credit card charge for the order.

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Glockparts.com - Failed to send product 2
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David Humke
Bailey, US
Aug 14, 2010 10:23 am EDT

As the owner of Glockparts.com I have to disagree, as we answer all e-mails and phone calls and pride ourselves in fast delivery and customer service. We had just switched shopping cart service and hosting in March and there were a few problems, however, they were corrected and are continuing to improve inventory control and backorder fulfillment. Our apologies for not meeting his expectations.