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The good, the bad, and the ugly - discover what customers are saying about Freewallet.org

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5:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Freewallet.org Freewallet crypto wallet

Freewallet.org claims itself as a safe and legit crypto wallet. But that's not true.

First possible Freewallet issue is a lost transaction: you send coins and they disappear.

But that's not the main problem.

Freewallet administration can block your account anytime they wish. As it happened to me, I made a first deposit (about $600). And when I was planning to withdraw those coins, my account was frozen.

Support was not answering for 2 days. Later they asked to provide scan of my Id. I did it. One day later they ask to show my photo on the Freewallet.org background. I did it. Later they ask to make a photo of my e-mail address. That's ridiculous. I don't understand the logic of their verification. And later they just didn't answer my messages. So probably my coins were just stolen! Never use Freewallet app. It's not safe, it's not good!

Desired outcome: Never use Freewallet app. It's not safe, it's not good!

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Leah Dooley
Montgomery, AL 36117, US
Feb 26, 2024 10:22 am EST
Verified customer This comment was posted by a verified customer. Learn more

I was a victim recently; the Freewallet is technically not safe because this happened to me with no customer support to assist me in getting my coins back.

I saw an article on this website about Paige McCubbin and how she has been helping victims like me get their funds back.

Long story short, she was able to get my stolen coins back.

I advise you to contact her for assistance; her name is Paigecubbin on Telegram.

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5:02 pm EDT
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Freewallet.org confiscates my 1.438539 ethereum and refuses to return it. I have been an avid crypto dealer for five years by now. 14/02/2019 I descided to download ethereum wallet appp made by Freewallet-Crypto Financial services overthe course of months I cept depositing and withdrawing ethereum untill 30 October 2019 when I made a usual deposit of 1...

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