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Freewallet.org confiscates my 1.438539 ethereum and refuses to return it.
I have been an avid crypto dealer for five years by now.
14/02/2019 I descided to download ethereum wallet appp made by Freewallet-Crypto Financial services overthe course of months I cept depositing and withdrawing ethereum untill 30 October 2019 when I made a usual deposit of 1 ethereum to my wallet and then withdrew 0.27458 ethereum everything was normal.
On 2nd November 2019 my demand for 0.390905 ethereum withdrawal was refused for no reason and further attempts proved to be fruitless.
I kept contacting the freewallet.org online support which proved to be nothin expected at all.
On 19 December 2019 I finally received an email from free wallet claiming that I had performed a suspicion activity and till next notice all actions was suspended.
On 20 December 2019 I received an email from support center demanding submission of all my personal documents including
1-screenshot from the source of deposited funds.
2-information on origin of the funds
3-clear close up photo of my id
4-links to my social networks
5-a personal photo of me in front of my laptop with the app open and my id visible
This app clearly is an scam.
Prior to this event I had made a total of 48 transactions none of which would have been considered suspicious, all of the sudden when my balance becam a noticeable sum, so conveniently the company decided to freeze my wallet and deemed my transaction suspicious.
This app is nothing but pure scam on the following grounds
1-they never explained how they detected my transaction to be suspicious
2-demanding access to private social network of an individual is illegal and an obvious sign of a bigger scam
3-this wallet is owned by a private company in Hong Kong and is not a legitimate banking or even a financial organisation so how could one trust sending them their identification documents?
4-just a simple visit to trustpilot website would show you how many more people are swindled by them like me.
5-their review on playstor is yet another proof and a big question mark of how play store is carrying out allowing their app on their server.
Ps
I have prof and documentation of the mentioned events and would provide upon request
I lost $300 in Bitcoin due to their fraud. After depositing, my account was locked, and I couldn't withdraw. Contacted support, but they kept giving me the runaround. Checked online reviews and found screenshots of others facing the same issue. Freewallet is a scam!
FreeWallet Company is secretly operating several low-key scams.
I had the identical problem you had. I made every effort to communicate with the team to process my withdrawal, but they couldn't give a damn about me, They kept requesting for more documents.
Through the aid of an article on this website that discussed Paige McCubbin and how she has been successful in retrieving victims of fraud/scams and any connected issue with Big Companies like FreeWallet. I was able to get my money back into my bank account.
I noticed her Telegram handle, Paigecubbin, in the article.
I got in touch with her, and she was able to resolve the problem and get my money back from the FreeWallet in three days, depositing it into my bank account.
If you're still having trouble, get in touch with her.
Thank you for creating this page about Paige McCubbin; with her help, I received my money back.