I am living on disability at my parents house i had $409 in my account I went in to cash a check and they informed me a $685.00 charge had been made I told them it wasnt me and they said we have to wait till the charge clears before u can make a claim its been about one week and the charge is still pending and after that
it may be up too 10 buisness days till i can get my money back and they are going too take part of my next disability check too cover the negative I did nothing wrong and they will not help me im living with very limited means I need that money I cant wait 3 weeks I cant.banking at first convience was such a big mistake
do not bank with them thanx
First the bank closed the branch that was convient. Now they are not convient! I have inquired several times about new locations in my area and there are no plans to become convient for me. Today I needed to check some online payments. If you have more than one account with a vendor their is no reference to the account the payment was credited . I called the bank and was transfered to online banking where I was told that since my husband opened the online pay he was the only one that could get infomation. The kicker is that both our names are on the checking account!! I asked how I could get my name on the online account and was told I would have to apply for my own online account, which of course he would not be able to access. OK enough said for CONVIENCE!! We are going to close this account. This bank just wears you out. Banking should not be soooo dificult.
I'm filing this report on behalf of the negativity, and bogus unprofessionalism of First National Bank Of Texas, Aka 1st Convenience. My experience with the Banking Institute started at the very begining of a New Account, I was told upon the deposit of a 700.00 dollar check it would post to the account by the 10th businessday which turned into over a Month long adventure and caused my Rent check to bounce all over Dallas, I went to the location I opened the account and was told that oh no we said that it would be ten business days before the money would be available.
I asked the Branch Manager to write a Statement to my Apartment Manager she wrote the letter to benefit and cover her backside. Not only did I receive NSF charges for that the money still took weeks to post. This occurred is Oct.
Nov. 1 I made a counter deposit, then five days later my pay check was directly deposited. by the 11 my account had three deposits the last deposit I went to the bank to make a with drawl and discovered I had no money in the bank and was told my account was in a negative status when the money posted. I was to out done and very disgusted I asked the branch Manager to go over my account and find where this money just disappeared to. she only showed me the overdraft charges on the account 33.00 ten times and 2.00 charges each day I told them they were Operating Like a Loan Shark not a Bank I still have not gotten this resolved and I want my Money bank they consumed my entire pay check on Nov. 1
I have e-mailed the Killeen T x office then they have a Post office Box, what kind of Bank is this...