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CB Excel 4 Health
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9:00 am EST
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This review was chosen algorithmically as the most valued customer feedback.

No way to get ahold of them. They change the product name and disconnect all support phone numbers. Be diligent and monitor your credit card - dispute the charges. There is no one to talk to about the supposed subscription you inadvertently get sucked into making. Even my spam blocker won't allow me to enter their website - calling it fraud. Please visit...

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3:32 pm EST

Excel 4 Health Unauthorized credit card charge

Ordered product Cluco-d online on 10/24/22. The deal was buy 3 bottles get 2 free at $39.99/bottle plus tax. My credit card was charged $199.95. On 11/15/22 I called the company because I had not received the product and I was unhappy with the charges. Rep said product was with shipper and I would be getting it "any day now". She said a refund could not be issued until I received the product and then called them to get a return number. I finally received the product 48 DAYS later and when I called the company I got the message that the number was no longer in service. I can no longer locate website. Shouldn't there be an oversight entity for over the counter pharmaceuticals?

The UPS tracking #[protected] 41

Thank you.

Country of complaint: United States

Desired outcome: Please refund. I can return product once my credit card is credited. Thank you.

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12:02 pm EST
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Excel 4 Health Scam

I ordered a glucose supplement from the above website on October 25. I only purchased one bottle and they charged me for 6 bottles plus a colon cleanse which I did not authorize. My bank contacted me that same day to make sure this company was not scamming me and if I would authorize purchase. There was a temporary hold issued by my bank in order to protect my account. I called the bank and notified them that I authorized the purchase. A couple of weeks later I contacted the company to issue me a tracking number from my order since they were suppose to send me an email with purchase receipt and delivery information. I received nothing they told me that the order was coming from Utah and they were going to send me through email my delivery confirmation. It’s Monday, November 28 and I still haven’t received an email with tracking number. I don’t have an address. I have an order number that’s all I have from the company. When I call them they give me the round around same information that they will send me an email with tracking information but nothing. I finally asked today if they can just refund my money back and to cancel the order it’s been over a month now that I should have gotten the order by now. They say that they are out of stock and have to produce more and that once they have more inventory they should ship my order. I insisted that I just wanted my money back which is $339.99. They said that they already put the money back that it’s my bank that’s not accepting the funds. I contacted my bank asking them to allow this company to deposit the money to my account. My bank says that no one has even tried putting the money back. I don’t know what to do all the company has is an email and phone number. Their phone number is [protected] and their email is [protected]@4excelhealth.con I hope this helps others who is finding this company through adds on Instagram, Pinterest. They are a big scam they did not help me at all and took my hard earned money. I’m still waiting for either the pills or my money. Don’t fall for this scam I should have listened to my bank the first time when they alerted me that it was a scam I wouldn’t have lost $339.

Country of complaint: United States

Website: Excel4health.com

Desired outcome: No solution as of now.

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cluco - d
Seattle, US
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Feb 18, 2023 4:29 pm EST

R.Burns WA. State

I ordered cluco-d 1 time. Now 4 months later I have received another shipment which I did not order. No phone# or return information attached. What cn I do tohandle this?

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E,English
Carrollton, US
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Jan 01, 2023 11:16 am EST

I saw a charge on my on line back account from this company on Dec. 20 (the day I was in the hospital with my mother) and had no idea what it was for. I searched the web and finally found a number to call and asked them what the $139.48 charge was for. They said it was for diabetes meds (which I did not order). I told the guy there must have been some mistake as I or anyone else in my family do not have diabetes. I told them to reverse the charges immediately and refund my account. He said they could not do that as the items were already in transit and said they could only refund me 75% and give me a free bottle...I said NO I don't need it as I don't have diabetes. This went on back and forth several tines and I told him once I get the items I would return them immediately, to which he replied there would be a restocking fee!. I have no idea how they got my bank debit card number. I immediately hung up and went to my bank and filed fraud charges and had my bank issue a new card. There was a credit back to my account within 1 day.

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2:19 am EDT
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Excel 4 Health Unauthorized credit card charges

I did not order this so I have no paperwork at all. I received 5 bottles of the cluco-d yesterday 11-03-2022 no paperwork was in this package either. I have searched the internet for this company and the address. I did get a e-mail address excel4health.com/support. I do have a statement from the bank with the charge on it. This company you CANNOT get in touch with them to get it settled.

Country of complaint: United States

Desired outcome: I would like a full refund of the unauthorized credit card charges. $199.99

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1:51 am EDT
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Excel 4 Health Please refund.

I placed an order on October 1. When I checked my acct it said $199 instead of $120. I called the number given on my bank acct she said I couldn't cancel my acct but she could give me a $49 discount. Well I took it better than nothing. I knew then it was going to be trouble. I'm going to call the number listed for their company. it also didn't give me a receipt. how much it was until I saw it on my bank acct

Country of complaint: United States

Desired outcome: I told them I had brain surgery and it is hard when I order things and I didn't realize I finalize it. I told the girl that when I called to stop the order.

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1:26 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dear Sirs: On September 19th I ordered on-line a product called Cluco-D and Cleanse Plus. After I ordered I called back to cancel the order. The person I talked with said the Cleanse Plus had already been shipped. I received the Cleanse Plus in about 10 days. I called and said I was returning it for a full refund and was given a number...

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