Eternal Minerals Complaints & Reviews

Eternal Mineralsdead sea kit

Online, a trial Dead Sea Kit is offered for $9.95 S&H. When I tried to cancel, a charge of $79.95 was issued.
I complained, and the charge was lowered until it reached 49.95.
This is outrageous. I returned the kit unopened. This cost me $12.00.
Please note: This scam is huge-look at the other complaints and DO something already!
gail

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Eternal Mineralscancellation

    Have tried in good faith to cancel this account, however have been unable to get through on there phone lines. I did send them an e-mail but have not had any replies from them as of yet. By reading the complaints on their web-site I understand why. They just rip people off I actually redailed their phone # for a solid hour and was unable to get through.The number is [protected]) it had to be canceled by 04/05/2010 which is today. I called off and on for the past week with no solution to my problem. I am hoping You can help me with this issue. You can contact me @ [protected]@yahoo.com or my home phone # @ [protected]. This is Mrs. Linda J. Dunn, 715- 4TH Corso, Nebraska City, Nebraska [protected].. Thank You for Your help, Sincerely Linda...P.S. Their Hours are Mon-Fri.-9:00 am-5:00 Pm

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Eternal MineralsSneaky attempt to upsell

      Ordered product samples online for $1 plus $7.95 S/H. Next day received a call to "confirm my address", followed by an incoherent spiel about a $29.95 subscription, then a request to verify my name. I spoke my name, then explained that I do not want the subscription, only the samples. The representative said, "But you just said yes, what are you uncomfortable with now?" I explained that I did not say yes, I said my name, to which she replied, "Yes, and that confirmed your order for the subscription and you can cancel at any time, thank you and have a good day--." I cut her off and instructed her to cancel everything, including the samples. Hopefully I will not be billed!

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        • Co
          Colleen Dudley Mar 23, 2010

          Eternal Minerals is a criminal company. DO NOT buy their products if you don't like being robbed. $80 a month for bath products is ludacris even if the product was any good. The company completely lacks customer service because their only objective is to steal from you. Make sure you send your package back to the right place because the return address they use is bogus and they claim that location doesn't exist in the company. I'd like to get a lawyer and sue these people and I am usually against that kind of thing.

          0 Votes
        • Ka
          Kat Prr Jun 14, 2010

          THEY ARE DEFINITELY A SCAM COMPANY. I have been dealing with them since MARCH to get them to not charge my card. They finally charged my card and am taking it up with my credit card company. They are THE WORST people to deal with ever. I've even faxed the confirmation of the fed-ex receipt that I sent back their "samples". They charged me $90.00 to receive "free samples" and then send them back. DO NOT DO ANY BUSINESS WITH THIS COMPANY WHAT-SO-EVER

          0 Votes

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Eternal Minerals — Unauthorized charge

        Received the junk product that is so called "spa treatment" which is worse than dollar store quality, and...

        IN THE NEWS

        Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
        If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
        One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
        A consumer site aimed at exposing unethical companies and business practices.
        ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
        You'll definitely get some directions on how customer service can best solve your problem.