Dodd Camera reviews and complaints

Dropped a camera lens off at Dodds Cincinnati store for repair on 09-03-14. Called them three weeks later was told the lens was shipped to the manufactures repair center for an estimate to repair that it would be another week to get an estimate. Waited a week no call or e-mail. I called them several times on 10/01/14 before I was able to talk to a human was told it would be a few more days before they would get the estimate. In the mean time I e-mailed the manufacture direct and was told they had the lens and had sent an estimate a week ago... NEVER DO Business with Dodd Camera..

Do not try to have any printers repaired at Dodd's Camera. They will be unable to fix the printer. Dodd's miss quoted cost repair estimate and I had to turn around and return to the store to pay the remaining balance before I could recieve the repair estimate. They over estimated their ability to repair the printer. I would never have agreed to repair the printer for more than 1/2 of original and or new printer's cost. Dodd's sent the printer to the original manufacturer for additional repairs without my consent and notification of the additional repair cost before sending. I am now spending 3/4 of the original monetary value of the product for the repair cost. I would never have agreed to that if told in the beginning. Dodd's has poor customer communication and service.