I signed up for a free ringtone on an aviation site. It turns out that this is a scam from CSW. No ringtone was sent and I was billed $5.99 for two weeks for "Jokes and Horoscopes". This was totally unsolicited and is a total scam. Who would want free lame jokes and horoscopes for $6.00 a week? Alltel states that they can do nothing as this is a third party and that I will have to deal with them. I have managed to stop the "service" but can get no verification from CSW. Their service elevator music hangs up in 3 minutes. I feel that Alltel should send up a red flag when CSW charges are sent to them. This is a total scam and should be outlawed.
I have only had my cell phone for 1 month now, and already problems with a charge of $19.95. On my cell...
They tell you you get a free ringtone. Then they charge you $5.99 a week for a subscription you did not ask for. They continue to charge you until you call to cancel the subscription you did not want in the first place. The phone carrier see this as an authorized Third Party charge and bills it to your phone bill.
Description Alerts-71769 CSW Alert
This is a true and major scam. On my last cell phone bill I was charged 5.99 four times for jokes and horoscopes from this "company". I called my cell phone company - they said the charge was from a third party - CSW. They did give me a telephone number to call CSW. I called... got two options: press one to cancel your subscription and two to speak to a representative. Waited to speak to a rep for a ridiculously long time, never got one. Voice mail told me I could leave my name and number and they would call me back. They never called. I called back, selected the option to cancel the subscription I never signed up for. I wasn't going to give up. Called back today, finally got a representative who was polite but very hard to understand. He cancelled my "subscription" and took my address, to which he says they will mail me a refund check for 23.96 in two to four weeks. I took his name... we'll see. He was so hard to understand, I didn't even attempt to find out how this happened without my consent. I can't imagine if this happened to my 81 year old mother... she would probably do just what they want us to do...give up and pay the charges. DON'T GIVE UP... THE NUMBER TO CALL IS [protected]. KEEP CALLING! THIS IS A MAJOR SCAM!!! DON'T LET THEM GET AWAY WITH THIS!