Cold Storage reviews and complaints
Rude Customer Service Cashier Farhan
I am a regular at this Cold Storage and i always notice the Malay or Philipines Cashier always Provide me Rude and black face attitude .Even a plastic bag they also stingy to give extra for heavy items. That particular day was long queue so i line up .After it reach my turn the philipine cashier whose name is Farhan or something became very hostile and told me this cashier cannot redeem passion card points and rudely ask me queue up at e other cashier .i was stunned even it state that but it was written in a small way unnoticed. After i became a little pissed and infront of me he purposely bang the basket n a loud manner after he cash my items.That was rude. Second incident i tell the Chinese Auntie skinny Cashier i want extra plastic bags as item is heavy and she give me a look .after i use my passion card to tap i forgot that i haven pay but she make me embarassed by saying loudly " hey you haven pay"...what type attitude its not like i was going to run away with the groceries ...i was a regular and i was still in the stall...after she never smile or even saying thanks you like the other malay cashiers.Its not like the items are free and there is totally no customer service there...really horrible...😰😠😕😑
favoritism Germans/Americans
To whom it may concern.. there is alot of favoritism with Geraman national and the Americans that work at the wharehouse.( Cold Storage Distribution Kaiserslautern Germany). It seems that when a prosession that comes open it is always for the Germans that work there. Example.. A prosession was open for a handful of people to become inventory team for the...
Read full review of Cold Storage and 1 commentGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!