Went to Gross in Black River Falls Wisconsin. On battery draining overnight. Put new battery no change. Put on new alternator no change. Put on new starter no change. Had them check it out again could not find anything. Take it to another garage they said OnStar system was not shutting down. Why could Gross not find this. Had to buy new Onstar system is working great now. The cost was crazy to find this out then fix it. GM should be replacing the OnStar at no charge. I don't even use it but apparently it has control of my truck. So I was stuck with having to replace it. Very expensive for something I don't use. Would like a reply on what your going to do for me
Bought in car when it was almost out of warrenty with a noise. The service department says nothing is wrong with the car. A few months later the noise get progressively wrose and now it is out of warrenty. They tell me my tires are bad now and are tring to blame the noise on it. Well if my tires were going bad when I brought it infor service a few months ago than why did they not say something then. Where they Lazy and did not check out the car as they should have or were they trying not to fix it since the warrenty was going to expire soon and the warrentyh included the tires. Could the noise a few months ago have caused the tires to wear more quickly? All I know is that my car now has poblems that could have been prevented if the Dealership service would have throughly looked at the vehicle the first time we brought it in and complained of a noise. Maybe this is a new coporate policy, not to fix things under warrenty. My image of Chevy quality is now dwindling as I wait to talk to the the 3rd customer service person and waisted 1 hour and 45 minutes at the dealer and about 2 1/2 hours of phone calls. That is my time that I looses from their mistake and they want me to incure over $600 in costs that should have been covered under warrenty.
I bought a 2003 chevy 1-ton truck S/N1GBJK39193E205887 and injector went out at 18000 miles from there it was all down hill. oil pump went out motor replaced at 101000 in that time in and out for injector they paid for half the motor. new motor injector bad again truck now will not stay running all lights and gauges flicker air goes on when it wants motor now has bad wrist pin 80000 on new motor this has been biggest lemon ever I will never buy chevy again truck is in my driveway and will not start
I purchased a brand new car so that I would not have to deal w/ used car issues. To date I have had several problems with the car. The car just about stalls out at every stop and when I brought it in to be fixed, I was told that they found nothing wrong and proceeded to charge me for new brakes. Every other time I turn the car on, the display for the radio either doesnt come on at all or is completely illedgible. Now it feels as though the transmission is slipping! This car is a complete piece of crap! Everytime I have to bring it I have to find someone to bring me which is almost impossible-Needless to say I hate this car and would never buy another Chevy!
Re: 2005 Chevy Uplander
To whom it may concern;
On Sunday November 9, 2008 our family had taken a 285 mile trip to Owensboro, KY, to check up on my elderly father. Unfortunately on the way back home to Cedar Lake, IN, the 2006 Chevy Uplander Van would not start. It had to be towed to Don Moore Chevrolet dealer in Owensboro, KY. Needless to say we had to rent a car for $ 141.55 in order to get back home so we could be at work on the next day. The dealer in Owensboro, KY had informed us that a “bulletin” was place on the van, and that the engine had to be replaced. It would take a week to replace the engine and it would cost us only $100 for the van to be fixed. What a shame considering the engine had only 36, 436 miles on it.
• I had contacted the Don Moore Chevrolet dealer in Owensboro, although they were very nice and helpful, I was informed I was “lucky”, Chevrolet was nice to replace the engine. How true however, if Chevrolet had produced a quality product to begin with, that this would have not have happened.
• We then contacted the extended warrantee company in hopes that they would reimburse us the money for the car rental, plus expenses for going back to pick up the van. Needless to say they said it is not covered under the “extended warrantee” since it was a “bulletin”.
• I had also contact the Chevrolet complaint department listed on their website, and they said they would not help me, since the extended warrantee is through a different company, even though the extended warrantee was purchased at the time the new van was purchased.
• As of June 2nd we realized the air conditioner does not work. We promptly took the van to Christiansen Chevrolet in Highland, IN near where we now live, thinking that the air conditioning would be covered under the extended warrantee. We were informed that the air conditioning does not work because it looks like there is no Freon in the system and it will cost us 132.00 to replace the Freon. When Jack ins the service department was asked if it could it be do to the engine being replaced he replied, “not their problem”.
What is the purpose of buying the extended warrantee if nothing seems to be covered? In all this has cost our family:
100.00 to fix the van
145.55 to rent the car to get home
96.85 in hotel cost to go back to pick up the van
Plus 285 mile to drive to pick up the van, and 285 miles back since we could not rent a car to pick up the van we had 2 drivers.
Now it will cost 132.00 to replace with Freon.
I feel that someone should be responsible for reimbursing us this additional cost. Particularly since, we did purchase the extended warrantee to cover these costs. I certainly hope someone can help us with this unfortunate situation with this instead of passing the buck. . I am beginning to think GM stands for Gross Misrepresentation of their product.
Regina G. Stovall
12621 Tall Oaks Drive
Cedar Lake, IN 46303