central loan administration and reporting reviews and complaints
Mortgage
My mortgage was sold within first month to Cenlar. My first payment due on 6/1 was sent before this to former lender. My check was cashed (as shown on my bank stmt) on May 19th. Previous lender sent a check to Cenlar (TWICE). Cenlar claims to not have check from former lender – even though they have been provided a tracking slip showing it WAS delivered on...
Read full review of central loan administration and reporting and 1 commentRudeness of customer service rep
I have a loan with Cenlar which got transfered from TB&W back in Aug'09 and since then i have not called my mortgage company and now i called on 12/16/10 and i had a word with rep NICK LMZEC he was rude on the call and denied to provide me any information.i asked him to transfer call to his supervisor and he replied he is as good as supervisor.
The complaint has been investigated and resolved to the customer’s satisfaction.
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