Menu
CB Banks Bellco Credit Union

The good, the bad, and the ugly - discover what customers are saying about Bellco Credit Union

Welcome to our customer reviews and complaints page for Bellco Credit Union. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Bellco Credit Union.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Bellco Credit Union's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Bellco Credit Union, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Bellco Credit Union. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
J
5:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been a customer for 26 years and this credit union is awful. They sent me a text on the large charge for a "yes" or "no" to authorize. I texted back shortly and same day "No". They authorized anyways for vail resorts. They have no customer service that can help you. They mess up charges all the time on my account and then they put it back on you to...

Read full review of Bellco Credit Union
ComplaintsBoard
O
6:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bellco Credit Union Customer service/ Debit card

Today I went to the branch located at green valley Ranch. Denver, CO . I went to the ATM because my debit card wasn’t working and wanted to see if I can withdraw some money ,unfortunately my card got retained by the ATM . When I went in to the offices and ask for some help , the one of the branch managers was absolutely rude and disrespectful and called me “ dramatic “ . Just because I was asking what was the problem. I filled a dispute a few days ago because I lost my wallet and everything inside there. ( debit cards , credit cards, drivers license ) . And I also asked them why my dispute got denied since the transaction was clearly made by someone else ( whoever found my wallet ) . Obviously I was iota but I alway try to be very respectful. The guy was very rude . It’s absolutely ridiculous. I am supposed to be protected by my bank . Now they also told me that they won’t issue any debit card to me anymore. I’m like why ? It’s not my fault .

Desired outcome: Get my dispute money back and an apology by the guy that called me “ dramatic”

Read full review of Bellco Credit Union
Hide full review
ComplaintsBoard
L
9:17 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Do not use this credit union. Their manager at the 128 and holly branch has no clue what she is doing and gave incorrect information when closing on a loan. Their processing are not explained to you and they expect that you know what they are. I set up a direct payment on a home equity loan I took out with bellco and they kept issuing out the wrong kind of...

Read full review of Bellco Credit Union
ComplaintsBoard
B
7:30 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Bellco Credit Union liars and cheats

This credit union is ### in my opinion, they released someone else's credit info to me with the guys SS DOB address watch your personal information if this bank has it. SCARY

Read full review of Bellco Credit Union and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
N
N
NetBoy2020
, US
May 28, 2016 5:17 pm EDT

Agree, this just another greedy ### bank. They should be stripped of the "Credit Union" status so people who know to stay away from banks don't make the mistake of getting any services through them.
When I was moving I went into the Lakewood, CO Bellco to get funds off a credit card and into my other CU account. Bellco said I could use the ATM. Yeah, I waited in a long line to work with a teller just so I could get out of line and use the ATM.
I also had two auto loans, in a row, through Bellco. Got disabled. Go to Bellco. Instead of telling me that the second loan too new for Bellco to skip a payment or modify in any way, fully aware of my medical condition, Bellco has me complete a ton of paperwork and talk to a third-party financial counselor who tries to sell me a monthly subscription that I can't afford. Great counseling. Then, I wait. Then they tell me they won't do anything. All this while I'm fighting for my life. Struggle for ten months to pay them on time, every month. Let them know that the hospital bills have taken over and can't afford it. Bellco reposes a 60-day late vehicle. And, the first slap in your face is that you must contact a different department to have the vehicle repo'ed. It's a good gimmick. I didn't do it the first time and threw away 5 grand trying to keep a vehicle I couldn't even drive because of my health! Then, as another slap in the face, they send a letter saying it would be in my best interest to pay it off in full or to work something out. I tried to work something out!
Stay away from cheap-o Bellco and their inability to treat their member shareholders as humans. Credit unions are supposed to be member owned and serve their members. You won't find that here. Just a greedy bank, no different than the big banks.

U
U
United 767
Tama, US
Jul 12, 2010 1:29 pm EDT

Bellco made a verbal agreement with me then reneged, I'm very disappointed with Bellco

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.