A Solid Gold Sound Complaints & Reviews

A Solid Gold SoundHorrible Company

I hired this company to do video of my wedding in 2008. I paid $770.00 for 6 hours of services. The videographer was in the way the whole ceremony and had an ancient camera. He brought a "date" who took home three bags of candies and desserts from our dessert table !!! I finally received the DVD of the wedding and it was so tacky! It was horrible, tacky music, graphics and he used a fisheye camera shot making everything look weird and fat. I paid $200.00 to get a copy of the complete footage so my husband could re edit the wedding. They received their money and I never received the footage. I emailed the contact I had for this at least ten times, it has almost been 2 years and they have dodged my calls and emails and apparently fallen of the face of the earth. I have not received my money back or my footage.

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    A Solid Gold Sound — Lawsuit

    This company robbed me last year. I want to file a lawsuit. can everyone please share info on them? Who i...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    A Solid Gold SoundThey Did Not Show Up!!!!!

    I paid $1000 for the service, they did not show up, and they will not return my calls. It has been over 6 months of calling, emailing, etc.

    DO NOT HIRE THIS COMPANY!!!

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      • Lv
        LVS Jan 17, 2010

        We are DJs in business since 1988 serving NE Ohio and our company gets last minute calls all the time from someone calling from the actual wedding because the DJ didn't show. First question we ask is "Did you hire Solid Gold?" and almost always the answer is yes.

        0 Votes
      • Ns
        nstark1983 Jun 11, 2010
        This comment was posted by
        a verified customer
        Verified customer

        neil starkey here,

        i have done alot of reasearch! im flooding the internet with this message. im gathering everyone i can, to take action!!! i have an attorney ready to go on this. it includes customers and employees. could even include your company as for you have takedn damage resulting in loses. we need really need all the fire power we can throw at these criminals! take a look at this and please let me know what you think. the kentucky attorney general is a spear head along with edgewood police!

        i have done some reaserch on this Ron Doyle and found some interesting things!

        below are some links, i think you should take a look at. if carefully looked at there is a alot of links between john kruer and ron doyle. theres two sites (linkedin.com) that i have even paid for to get more info on certian people such as beth kruer and ron doyle

        i have had contact with john kruer and, apparently, john kruer is feeling the heat. i sent him these links. john kruer keeps calling me about once every hour. i just let him keep filling up my voice mail. he swears the BBB has false information!! YEAH RIGHT! beth kruer will throw you for a loop, she's johns wife, he even told me she is, and she ran amear llc, the entity that ran a solid gold sound when ron doyle owened it.

        as far as randy blankenship i only can get ahold of his secretary. they claim ron doyle is filing for bankruptcy but cant provide a case number, (not legally obligated) which i thought was public records anyway.

        heres John kruer's personal number [protected]
        try calling this John Kay i get a busy signal all the time [protected] sensory sound
        randy blankenship wont talk to me! i keep on calling! [protected]
        i cant get a hold of ron doyle!!! who now owns priceless djs www.pricelessdjs.com

        please contact
        *me

        *Kentucky state attorney general Maryellen Mynear
        maryellen.[protected]@ag.ky.gov
        [protected]

        *James Ryan
        Edgewood Police
        385 Dudley Road
        Edgewood Ky 41017
        [protected]
        [protected]@edgewoodky.gov


        i thank you for caring and appreciate your time and efforts toward these criminals!

        neil starkey
        6563 monument ave
        portage IN, 46368
        [protected]
        http://www.bbb.org/cincinnati/business-reviews/disc-jockeys/cincorp-in-edgewood-ky-12775/

        http://www.bbb.org/cincinnati//business-reviews/disc-jockeys/a-sensory-sound-system-in-florence-ky-90001649/

        http://www.bbb.org/cincinnati//business-reviews/video-production-services/a-sensory-sound-system-in-edgewood-ky-10004344/

        http://www.bbb.org/cincinnati//business-reviews/disc-jockeys/a-solid-gold-sound-in-florence-ky-90001630/

        http://www.linkedin.com/pub/ron-doyle/9/8AB/39A

        http://www.linkedin.com/pub/beth-kruer/11/388/bbb

        0 Votes

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      A Solid Gold SoundNon-Payment for DJ Services Performed

      Hi,

      Here it is January of 2010 and I STILL haven't been paid for an event I DJ'ed
      back in September of '09. I called the 800 # only to find out it had been disconnected.
      I checked their website and discoverd that the number has been changed.
      Their new number is [protected]. They think that simply by changing the number that they will avoid the onslaught of complaints by Dj's, videographers and customers that they have wronged...well
      they are sadly mistaken.

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        • Pi
          Pissed Off Dj! Jan 10, 2010

          Man I feel you! They called me on a Friday night in October for a wedding reception the NEXT DAY. I told them I wanted them to express a check to me and send me a tracking number, they said okay.. So they sent me the Paper work.

          Tracking number was BS! Here we are 3 months later. No payment, infact now I call so much once they hear my voice they put me on a permanant hold. So I just call back. At this point I wast about 2 hours a making their job a ###.

          I want to contact a lawyer, but it will cost me 10x as much as they owe me. But it's almost worth the expense.

          BOTTOM LINE... DON'T HIRE SOLID GOLD. DON'T WORK FOR SOLID GOLD. I DON'T KNOW HOW THEY GET AWAY WITH THE SCAM THEY ARE PUTTING PEOPLE THOUGH BUT I SURE HOPE THEY ALL ROT IN HELL.

          0 Votes
        • Ns
          nstark1983 Jun 11, 2010
          This comment was posted by
          a verified customer
          Verified customer

          neil starkey here,

          i have done alot of reasearch! im flooding the internet with this message. im gathering everyone i can, to take action!!! i have an attorney ready to go on this. it includes customers and employees. could even include your company as for you have takedn damage resulting in loses. we need really need all the fire power we can throw at these criminals! take a look at this and please let me know what you think. the kentucky attorney general is a spear head along with edgewood police!

          i have done some reaserch on this Ron Doyle and found some interesting things!

          below are some links, i think you should take a look at. if carefully looked at there is a alot of links between john kruer and ron doyle. theres two sites (linkedin.com) that i have even paid for to get more info on certian people such as beth kruer and ron doyle

          i have had contact with john kruer and, apparently, john kruer is feeling the heat. i sent him these links. john kruer keeps calling me about once every hour. i just let him keep filling up my voice mail. he swears the BBB has false information!! YEAH RIGHT! beth kruer will throw you for a loop, she's johns wife, he even told me she is, and she ran amear llc, the entity that ran a solid gold sound when ron doyle owened it.

          as far as randy blankenship i only can get ahold of his secretary. they claim ron doyle is filing for bankruptcy but cant provide a case number, (not legally obligated) which i thought was public records anyway.

          heres John kruer's personal number [protected]
          try calling this John Kay i get a busy signal all the time [protected] sensory sound
          randy blankenship wont talk to me! i keep on calling! [protected]
          i cant get a hold of ron doyle!!! who now owns priceless djs www.pricelessdjs.com

          please contact
          *me

          *Kentucky state attorney general Maryellen Mynear
          maryellen.[protected]@ag.ky.gov
          [protected]

          *James Ryan
          Edgewood Police
          385 Dudley Road
          Edgewood Ky 41017
          [protected]
          [protected]@edgewoodky.gov


          i thank you for caring and appreciate your time and efforts toward these criminals!

          neil starkey
          6563 monument ave
          portage IN, 46368
          [protected]
          http://www.bbb.org/cincinnati/business-reviews/disc-jockeys/cincorp-in-edgewood-ky-12775/

          http://www.bbb.org/cincinnati//business-reviews/disc-jockeys/a-sensory-sound-system-in-florence-ky-90001649/

          http://www.bbb.org/cincinnati//business-reviews/video-production-services/a-sensory-sound-system-in-edgewood-ky-10004344/

          http://www.bbb.org/cincinnati//business-reviews/disc-jockeys/a-solid-gold-sound-in-florence-ky-90001630/

          http://www.linkedin.com/pub/ron-doyle/9/8AB/39A

          http://www.linkedin.com/pub/beth-kruer/11/388/bbb

          0 Votes
        • Dj
          DJMaxSmart86 Jun 30, 2010

          Hi,

          I agree completely with you. This company has ripped off people in multiple
          cities in over 20 states. The complaints go as far back as 2007.
          However.. JOHN KRUER alledgedly claims that he is no longer the owner of "A Solid Gold Sound" and that he is NOT liable for any money that the company owes. Personally... I think this is BULL [censored] but now he's gone as far as threatening to SUE ME in court if I didn't remove my negative comment against him.
          The company claimed that it has been in business for over 25 years...but the web site wasn't active until
          1999. So basically...the company was a BIG FAT LIE!! It ("A Solid Gold Sound's web site) was registered with a company called "Domains By Proxy" out of Scotsdale Arizona in 1999. The police can subphoena the records information but the company (Domains By Proxy) states on its web site that there is a cost involved in any subphoena for records...even if it's a criminal case.
          HE IS a PIECE OF [censored] and I hope he gets what's coming to him!!
          I am definitely in on a class-action lawsuit against "A Solid Gold Sound" its owner(s) and anyone else involved.
          THEY NEED TO PAY FOR WHAT THEY'VE DONE and I will do anything to help with the case against them.

          0 Votes

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        A Solid Gold SoundFailure to pay for services

        Provided the company with services for a wedding that they were hired to provide videography. Have not been paid for services rendered.
        They have many complaints from brides for NOT getting their videos despite the videographers shooting the wedding and many videographers do not get paid for working for them.

        Add your opinion

          By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

          • Ns
            nstark1983 Jun 11, 2010
            This comment was posted by
            a verified customer
            Verified customer

            neil starkey here,

            i have done alot of reasearch! im flooding the internet with this message. im gathering everyone i can, to take action!!! i have an attorney ready to go on this. it includes customers and employees. could even include your company as for you have takedn damage resulting in loses. we need really need all the fire power we can throw at these criminals! take a look at this and please let me know what you think. the kentucky attorney general is a spear head along with edgewood police!

            i have done some reaserch on this Ron Doyle and found some interesting things!

            below are some links, i think you should take a look at. if carefully looked at there is a alot of links between john kruer and ron doyle. theres two sites (linkedin.com) that i have even paid for to get more info on certian people such as beth kruer and ron doyle

            i have had contact with john kruer and, apparently, john kruer is feeling the heat. i sent him these links. john kruer keeps calling me about once every hour. i just let him keep filling up my voice mail. he swears the BBB has false information!! YEAH RIGHT! beth kruer will throw you for a loop, she's johns wife, he even told me she is, and she ran amear llc, the entity that ran a solid gold sound when ron doyle owened it.

            as far as randy blankenship i only can get ahold of his secretary. they claim ron doyle is filing for bankruptcy but cant provide a case number, (not legally obligated) which i thought was public records anyway.

            heres John kruer's personal number [protected]
            try calling this John Kay i get a busy signal all the time [protected] sensory sound
            randy blankenship wont talk to me! i keep on calling! [protected]
            i cant get a hold of ron doyle!!! who now owns priceless djs www.pricelessdjs.com

            please contact
            *me

            *Kentucky state attorney general Maryellen Mynear
            maryellen.[protected]@ag.ky.gov
            [protected]

            *James Ryan
            Edgewood Police
            385 Dudley Road
            Edgewood Ky 41017
            [protected]
            [protected]@edgewoodky.gov


            i thank you for caring and appreciate your time and efforts toward these criminals!

            neil starkey
            6563 monument ave
            portage IN, 46368
            [protected]
            http://www.bbb.org/cincinnati/business-reviews/disc-jockeys/cincorp-in-edgewood-ky-12775/

            http://www.bbb.org/cincinnati//business-reviews/disc-jockeys/a-sensory-sound-system-in-florence-ky-90001649/

            http://www.bbb.org/cincinnati//business-reviews/video-production-services/a-sensory-sound-system-in-edgewood-ky-10004344/

            http://www.bbb.org/cincinnati//business-reviews/disc-jockeys/a-solid-gold-sound-in-florence-ky-90001630/

            http://www.linkedin.com/pub/ron-doyle/9/8AB/39A

            http://www.linkedin.com/pub/beth-kruer/11/388/bbb

            0 Votes

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          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          A Solid Gold SoundNon-payment

          ~~ I'm another dj who is owed money ($700 ) by these Kentucky
          'Whiz-Kids' who post slick, glitsy internet ads, lure in naive Brides,
          take their money and then scramble to find any dj / videographer to
          cover the event ! Here's the kicker: Once they have your money they
          have no concern as to who will do your event and then they seal the deal by NOT PAYING anyone for their work. So if a couple has paid them $1, 500.00 for a dj /videographer.They keep all the money and
          refuse to pay their vendors.These thieves even went furthur in my case: My Bride was kind enough to write a testimonial about how well I
          performed dj services at her wedding last month in Pittsburgh, Guess
          what ? They are using that Testimonial BUT have refused to pay me !!
          Here's what we can do : Email Officer Jim Ryan in Ky. he will help us
          [protected]@edgewoodky.gov. This Officer is launching an investigation !!!

          Add your opinion

            By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

            • Dj
              DjKnight Dec 21, 2009

              I'm also a DJ and I'm in the same position that you are. I have there addresses for the Louisville location and the Edgewood Ky location I sent out two certified letters to each location on Fri 12/18/09 and also just two regular letters on the same day. So I know how you feel they owe me about 600 dollars But if we all get together we can bring this company to a stand still because they have been doing this to alot of people and still getting away with it.

              0 Votes
            • Lv
              LVS Jan 17, 2010

              Our company just did a last minute job with less than 24 hours notice for a wedding that Solid Gold backed out of even though they already were paid in advance by the bride and groom. According to the couple, they were told that their Solid Gold DJ was in a terrible car wreck and would be unable to DJ their wedding. Also, the couple told us that they had never spoken to or met this DJ before their wedding and had the impression that Solid Gold was a local company with an office in their NE Ohio city. The couple booked us directly over the phone that evening calling from their rehearsal dinner, picked music and filled out an online planning form that evening on our website, and spoke to our DJ late that evening to review their details so they could go to bed that night without this major worry on their minds. They even told us afterwords that although they only dealt with us for about 30 hours total from when they called us frantic to the end of their reception, they got better service and attention than they ever did from Solid Gold.

              0 Votes
            • Ns
              nstark1983 Jun 11, 2010
              This comment was posted by
              a verified customer
              Verified customer

              neil starkey here,

              i have done alot of reasearch! im flooding the internet with this message. im gathering everyone i can, to take action!!! i have an attorney ready to go on this. it includes customers and employees. could even include your company as for you have takedn damage resulting in loses. we need really need all the fire power we can throw at these criminals! take a look at this and please let me know what you think. the kentucky attorney general is a spear head along with edgewood police!

              i have done some reaserch on this Ron Doyle and found some interesting things!

              below are some links, i think you should take a look at. if carefully looked at there is a alot of links between john kruer and ron doyle. theres two sites (linkedin.com) that i have even paid for to get more info on certian people such as beth kruer and ron doyle

              i have had contact with john kruer and, apparently, john kruer is feeling the heat. i sent him these links. john kruer keeps calling me about once every hour. i just let him keep filling up my voice mail. he swears the BBB has false information!! YEAH RIGHT! beth kruer will throw you for a loop, she's johns wife, he even told me she is, and she ran amear llc, the entity that ran a solid gold sound when ron doyle owened it.

              as far as randy blankenship i only can get ahold of his secretary. they claim ron doyle is filing for bankruptcy but cant provide a case number, (not legally obligated) which i thought was public records anyway.

              heres John kruer's personal number [protected]
              try calling this John Kay i get a busy signal all the time [protected] sensory sound
              randy blankenship wont talk to me! i keep on calling! [protected]
              i cant get a hold of ron doyle!!! who now owns priceless djs www.pricelessdjs.com

              please contact
              *me

              *Kentucky state attorney general Maryellen Mynear
              maryellen.[protected]@ag.ky.gov
              [protected]

              *James Ryan
              Edgewood Police
              385 Dudley Road
              Edgewood Ky 41017
              [protected]
              [protected]@edgewoodky.gov


              i thank you for caring and appreciate your time and efforts toward these criminals!

              neil starkey
              6563 monument ave
              portage IN, 46368
              [protected]
              http://www.bbb.org/cincinnati/business-reviews/disc-jockeys/cincorp-in-edgewood-ky-12775/

              http://www.bbb.org/cincinnati//business-reviews/disc-jockeys/a-sensory-sound-system-in-florence-ky-90001649/

              http://www.bbb.org/cincinnati//business-reviews/video-production-services/a-sensory-sound-system-in-edgewood-ky-10004344/

              http://www.bbb.org/cincinnati//business-reviews/disc-jockeys/a-solid-gold-sound-in-florence-ky-90001630/

              http://www.linkedin.com/pub/ron-doyle/9/8AB/39A

              http://www.linkedin.com/pub/beth-kruer/11/388/bbb

              0 Votes
            • Tr
              Trojan Jul 22, 2010

              I paid in full over the phone and the night of the reunion, June 12th 2010, no one showed up from the company. The phone number I was given, had been disconnected when I called that evening, when I realized they were late. I have since done some investation...complaints like mine go back on this company since 2004. Several people from Colorado that have listed complaints on Ripoffs.com. as well as people all over the country. I was lead to believe it was a Colorado based company. They said they knew of the hotel and had done many events there. I called the number of the original owner John Kruer [protected]), ...he said he sold the company in 2008. Rob Doyle, continued to use the name of his company. The second owner, Rob Doyle, shut his business down end of May 2010, but never called or refunded any money. I have contacted the BBB of Colorado, of Ohio and Kentucky...(as they both state are where they work out of, and both state have compliants on their BBB site on this company. I have attached a letter from the BBB of Ohio in reference to this company. They are presently going to start an investigation as they have 90+ compliants and 38 in the last month. John Kruer has called my house approximately 10 times. He wants me to amend what I posted on the internet. I said, I just want my money back and he said he couldn't help me. His last phone call stated, that he had an idea how I could get my money back. I have not called him back. John Kruer is still listed as the owner of the Parent company, by the BBB of Ohio. I posted on the internet, Ripoffs.com, he takes your money and then you don't receive any services. He said to me, people get sued for saying what you did on the internet. He said, You are ruining my reputation and family name. When I asked about similar complaints from customers that go back to 2004, he said his business cannot be accurate all the time, his main business is weddings...I have the recordings on my phone if anyone is interested. The number for this business in Colorado has been disconnected, however the number for the business in Arizona is active and they called me yesterday...I spoke with Jerry...[protected]) I only talked to him about doing a party, just to see if it was the same company...I believe it to be...I am wanting to find out who the owner of this company, since the owner cannot be tracked down at this point. I am contacting the Attorney General's office of Arizona and Kentucky as well. I am also contacting my credit card company...The BBB of Ohio article on A Solid Gold...Leaves Brides at the Alter is very detailed at what this company has been doing to consumers, unfortunately it is too big to download...so DateLine...Today Show...this company needs to be exposed!

              0 Votes

            A Solid Gold SoundTHIEVES AND LIARS

            I CONTACTED A SOLID GOLD SOUND IN FEB.2009 I PREPAID $1500.00 FOR MY DJ AND VIDEOGRAPHER. AND SINCE I HAD PREPAID I WAS PROMISED SOME LITTLE EXTRAS THEY OFFER TO THOSE WHO PREPAY.
            ON THE DAY BEFORE MY WEDDING I HAD TO LITERALLY ARGUE WITH MY DJ AND TELL HIM HE WAS HIRED TO DO A JOB THAT WAS SPELLED OUT CLEARLY IN BLACK AND WHITE ON HIS PAPER AND TO PLEASE NOT ARGUE ABOUT IT AND I HAD TO DO ALL OF THIS OVER THE PHONE SINCE HE SHOWED UP TO OUR EVENT SITE EARLY AND LEFT EARLY CAUSE HE RODE HIS MOTORCYCLE AND IT LOOKED LIKE IT MIGHT RAIN! I CALLED AND CALLED A SOLID GOLD SOUND TO REQUEST A NEW DJ AND NO ONE WOULD COME BACK TO THE PHONE, OUT OF DESPERATION I TRIED THIER ONLNE CHAT AND NO ONE WOULD RESPOND TO ME THAT WAS EITHER! THE MORNING OF 8-22-09 I WAS GETTING READY FOR THE WEDDING AND I GOT A PHONE CALL FROM MY SOON TO BE HUSBAND TELLING ME THE DJ JUST PULLED UP ON HIS MOTORCYCLE, HAIR STICKING STRAIGHT UP AND NO DJ EQUIPMENT, BUT BEST PART WAS HE WAS DRESSED IN A SWEAT SUIT! HE WAS ASKED TO CHANGE HE SAID HE WAS TO LARGE OF A MAN TO GET A TUX...HE WAS THEN ASKED WHERE HIS EQUIPMENT WAS AND HE SAID HIS FRIEND WAS BRINGING IT. HIS FRIEND SHOWS UP AND HELPS DJ SET UP THEN NEVER LEAVES HE STUCK AROUND ALL NIGHT! I GOT BACK FROM MU HONEY MOON AND I CALLD A SOLID GOLD SOUND TO LET THEN KNOW I NEVER RECIEVED ALL THE EXTRAS I WAS PROMISED FOR PREPAYING, I ALSO LET THEM KNOW THAT I WAS NOT HAPPY AT ALL WITH MY DJ HE LOOKED LIKE CRAP AND DID A HORRIBLE JOB WITH THE WHOLE NIGHT HE DIDNT PLAY WHAT I ASKED HIM TO BUT HE MADE SURE HE GOT HIS MICHAEL JACKSON SONGS IN HE WANTED, ROB THE DIRECTOR OF OPERATIONS TOLD ME I HAD TO E MAIL MY COMPLAINT SO I HAVE SEVERAL TIMES AND NO ONE HAS RESPONDED TO THAT YET, BUT HERE IT GETS BETTER I WAS TOLD I WOULD GET MY VIDEO IN ABOUT 4 WEEKS SO I CALLED A SOLID GOLD SOUND IN MID SEPTEMBER AND I WAS TOLD MY VIDEO WAS STILL IN EDITING SHOULD BE READY IN ABOUT 2 WEEKS.
            ON OCT 7, I CALLED A SOLID GOLD SOUND AND TALKED TO ROB HE TOLD ME VIDEO IS WITH EDITOR GLEN AND THAT GLEN WAS OUT BUT WOULD RETURN AT 11AM FFOLLOWING MORNING I ASKED ROB TO GET INFO AND CALL BACK HE SAID HE WOULD. ON 10-12-09 I CALLED AND LEFT A VOICE MAIL MESSAGE FOR ROB BECAUSE I NEVER GOT A CALL BACK AFTER THE 7TH AND THE FEMALE ON THE PHONE HAD JUST INFORMED ME THAT GLEN DIDNT WORK IN THE OFFICE SO I CANT TALK TO HIM AND ROB WAS ALSO UNAVAILABLE! LATER THAT NIGHT I GOT THE FELLING SOMETHING WASNT RIGHT SO I DID SOME LOOKING ONLINE AND FOUND MY STORY EXACTLE OVER AND OVER AND OVER AGAIN IN THE COMPLAINTS OF SEVERAL OTHERS ON THE INTERNET SO ON 10-13-09 I CALLED A SOLID GOLD SOUND AND ASKED FOR THE # TO MY VIDEOGRAPHER AND WAS DENIED THIS INFORMATION, AND THEY STILL SHOW MY VIDEO IS IN EDITING WITH GLEN! ON 10-14-09 I TALKED TO ROB AND HE TOLD ME THAT HIS SYSTEM SHOWS THAT THEY DID THE PREVIEW AND VIDEO IS STILL IN THE EDITING PROCESS AND THAT HE WOULD CALL GLEN TO CHECK ON IT AND CALL ME BACK THE SAME DAY! ON 10-15-09 I HAD TO CALL BACK AND TALK TO ROB CAUSE AGAIN I DIDNT GET A CALL BACK, ROB SAID HE GOT A REPORT FROM GLEN AND IT SAID THAT MY VIDEO WILL BE SENT OUT THE NEXT WEEK AND ROB SAID HE WILL CALL GLEN BACK TO GET AN EXACT DATE FOR ME. ROB REVERIFIED MY MAILING ADDY HE HAD IT CORRECTLY.
            ON 10-23-09 I CALLED AND ASKED TO TT ROB I WAS TOLD HE WAS UNAVAILABLE AND A FEMALE TOOK A MESSAGE AND SAID SHE WOULD HAVE SOMEONE GET BACK TO ME ASAP. ON 10-29-09 I CALLED AND TT JEREMY AND WAS TOLD THAT ROB WAS NO LONGER WITH THE COMPANY AND JEREMY TOLD ME HE WILL GET WITH GLEN AND CALL ME RIGHT BACK OR SEND ME AN E-MAIL. LATER THAT SAME DAY 10-29-09 BRUCE SNYDER CALLED ME TO LET ME KNOW THAT HE HASENT RECIEVED PAYMENT FROM A SOLID GOLD SOUND FOR HIS VIDEO SERVICES AND THAT HE STILL HAS MY VIDEO...I STILL DONT HAVE MY VIDEO AND BRUCE STILL DONE HAVE HIS MONEY FROM A SOLID GOLD SOUND! AND I JUST CALLED THERE TODAY AND TALKED TO JEREMY AGAIN AND HE IS NOW TELLING ME MY VIDEO IS IN EDITING WITH CAROL GLEN HAD COMPATIBILITY ISSUES FINALLY I TOLD JEREMY I KNOW THEY DONT HAVE THE VIDEO AND BESIDED THAT EVEN IF THEY HAD MY VIDEO IT SUPPOSEDLY HAS BEEN IN EDITING FOR OVER 2 MONTHS NOW AND ANY COMPATIBILITY ISSUES WOULD HAVE COME UP BEFOR NOW SO I DONT BELIEVE THAT EITHER!!!

            THIEVES AND LIARS
            THIEVES AND LIARS

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              • Bi
                Bill Lemonovich Dec 15, 2009

                A 'Solid Gold Scam' should really be the name of this operation instead of a 'Solid Gold
                Sound' In all my years ( 30) I have never encountered an operation so brazenly criminal! I mean, these guys must hang a poster of ' Bernie Madoff' in their office and
                worship him as their hero. But, here is a message to these Thieves and Liars in Kentucky:
                Bernie Madoff got away with his scam foe awile...now he is IN JAIL. So will you be ..soon!

                ~ I foolishly agreed to work as a wedding dj for these jerks in 10/09 and it wasn't after 4
                weddings and no payment I realized the fool I was for trusting them!Like hundreds of other Brides and vendors owed thousands of dollars I sit here in Dec. 2009 awaiting a
                check for $700 that will likely never come. BUT...I am fighing for my money and for
                all of you who are also victims of these criminals, I suggest this : Send an Email of your
                ordeal to Officer Jim Ryan in Kentucky. He is spearheading an investigation now !!
                Maybe, just maybe TOGETHER we can get what we are owed : [protected]@edgewoodky.gov

                0 Votes
              • Go
                GoodGuyDJs Dec 17, 2009

                Just for the record, there are at least 3 other Solid Gold Sound DJ companies as well as Solid Gold Djs and Solid Gold Entertainment in Columbus Oho, Phoenix Arizona, Detroit Michigan, Denver Colorado and in Florida ( Orlando, Tampa area I think) that are NOT AFFILIATED with this company. These are all good DJ services that just happen to have a similar name and should not be confused with the immoral people running A Solid Gold Sound

                0 Votes
              • Ns
                nstark1983 Jun 11, 2010
                This comment was posted by
                a verified customer
                Verified customer

                neil starkey here,

                i have done alot of reasearch! im flooding the internet with this message. im gathering everyone i can, to take action!!! i have an attorney ready to go on this. it includes customers and employees. could even include your company as for you have takedn damage resulting in loses. we need really need all the fire power we can throw at these criminals! take a look at this and please let me know what you think. the kentucky attorney general is a spear head along with edgewood police!

                i have done some reaserch on this Ron Doyle and found some interesting things!

                below are some links, i think you should take a look at. if carefully looked at there is a alot of links between john kruer and ron doyle. theres two sites (linkedin.com) that i have even paid for to get more info on certian people such as beth kruer and ron doyle

                i have had contact with john kruer and, apparently, john kruer is feeling the heat. i sent him these links. john kruer keeps calling me about once every hour. i just let him keep filling up my voice mail. he swears the BBB has false information!! YEAH RIGHT! beth kruer will throw you for a loop, she's johns wife, he even told me she is, and she ran amear llc, the entity that ran a solid gold sound when ron doyle owened it.

                as far as randy blankenship i only can get ahold of his secretary. they claim ron doyle is filing for bankruptcy but cant provide a case number, (not legally obligated) which i thought was public records anyway.

                heres John kruer's personal number [protected]
                try calling this John Kay i get a busy signal all the time [protected] sensory sound
                randy blankenship wont talk to me! i keep on calling! [protected]
                i cant get a hold of ron doyle!!! who now owns priceless djs www.pricelessdjs.com

                please contact
                *me

                *Kentucky state attorney general Maryellen Mynear
                maryellen.[protected]@ag.ky.gov
                [protected]

                *James Ryan
                Edgewood Police
                385 Dudley Road
                Edgewood Ky 41017
                [protected]
                [protected]@edgewoodky.gov


                i thank you for caring and appreciate your time and efforts toward these criminals!

                neil starkey
                6563 monument ave
                portage IN, 46368
                [protected]
                http://www.bbb.org/cincinnati/business-reviews/disc-jockeys/cincorp-in-edgewood-ky-12775/

                http://www.bbb.org/cincinnati//business-reviews/disc-jockeys/a-sensory-sound-system-in-florence-ky-90001649/

                http://www.bbb.org/cincinnati//business-reviews/video-production-services/a-sensory-sound-system-in-edgewood-ky-10004344/

                http://www.bbb.org/cincinnati//business-reviews/disc-jockeys/a-solid-gold-sound-in-florence-ky-90001630/

                http://www.linkedin.com/pub/ron-doyle/9/8AB/39A

                http://www.linkedin.com/pub/beth-kruer/11/388/bbb

                0 Votes

              The complaint has been investigated and
              resolved to the customer's satisfaction
              Resolved
              A Solid Gold SoundScam

              John Kruer runs the scam. If you hire this company for your wedding videography, you'll never see your video or your money! I promise you, you'll regret it if you send A Solid Gold Sound 1 penny! Please learn from hundreds, maybe thousands of other people's mistakes. Remember, if it sounds too good to be true, it is too good to be true!

              Add your opinion

                By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                • Am
                  AMANDA.OHIO Nov 18, 2009
                  This comment was posted by
                  a verified customer
                  Verified customer

                  I HAVE SUBMITTED A COMPLAINT HERE AND ALSO ON MY 3 CENTS. I HAVE FILED 2 BBB COMPLAINTS. ANY OTHER SITES I SHOULD TRY ALSO? MY GOAL IS TO MAKE SURE THIS DOSENT HAPPEN AGAIN!

                  AMANDA

                  0 Votes
                • Ns
                  nstark1983 Jun 11, 2010
                  This comment was posted by
                  a verified customer
                  Verified customer

                  neil starkey here,

                  i have done alot of reasearch! im flooding the internet with this message. im gathering everyone i can, to take action!!! i have an attorney ready to go on this. it includes customers and employees. could even include your company as for you have takedn damage resulting in loses. we need really need all the fire power we can throw at these criminals! take a look at this and please let me know what you think. the kentucky attorney general is a spear head along with edgewood police!

                  i have done some reaserch on this Ron Doyle and found some interesting things!

                  below are some links, i think you should take a look at. if carefully looked at there is a alot of links between john kruer and ron doyle. theres two sites (linkedin.com) that i have even paid for to get more info on certian people such as beth kruer and ron doyle

                  i have had contact with john kruer and, apparently, john kruer is feeling the heat. i sent him these links. john kruer keeps calling me about once every hour. i just let him keep filling up my voice mail. he swears the BBB has false information!! YEAH RIGHT! beth kruer will throw you for a loop, she's johns wife, he even told me she is, and she ran amear llc, the entity that ran a solid gold sound when ron doyle owened it.

                  as far as randy blankenship i only can get ahold of his secretary. they claim ron doyle is filing for bankruptcy but cant provide a case number, (not legally obligated) which i thought was public records anyway.

                  heres John kruer's personal number [protected]
                  try calling this John Kay i get a busy signal all the time [protected] sensory sound
                  randy blankenship wont talk to me! i keep on calling! [protected]
                  i cant get a hold of ron doyle!!! who now owns priceless djs www.pricelessdjs.com

                  please contact
                  *me

                  *Kentucky state attorney general Maryellen Mynear
                  maryellen.[protected]@ag.ky.gov
                  [protected]

                  *James Ryan
                  Edgewood Police
                  385 Dudley Road
                  Edgewood Ky 41017
                  [protected]
                  [protected]@edgewoodky.gov


                  i thank you for caring and appreciate your time and efforts toward these criminals!

                  neil starkey
                  6563 monument ave
                  portage IN, 46368
                  [protected]
                  http://www.bbb.org/cincinnati/business-reviews/disc-jockeys/cincorp-in-edgewood-ky-12775/

                  http://www.bbb.org/cincinnati//business-reviews/disc-jockeys/a-sensory-sound-system-in-florence-ky-90001649/

                  http://www.bbb.org/cincinnati//business-reviews/video-production-services/a-sensory-sound-system-in-edgewood-ky-10004344/

                  http://www.bbb.org/cincinnati//business-reviews/disc-jockeys/a-solid-gold-sound-in-florence-ky-90001630/

                  http://www.linkedin.com/pub/ron-doyle/9/8AB/39A

                  http://www.linkedin.com/pub/beth-kruer/11/388/bbb

                  0 Votes
                • Ma
                  Mason Aug 03, 2010
                  This comment was posted by
                  a verified customer
                  Verified customer

                  Paid $800 for a Videographer and he never showed up. The company kept making different excuses and stopped taking my calls. They never refunded my money and claimed to have gone out of business. I see they are up and running again trying to steal more money from unsuspecting couples. PLEASE do yourself a favor and don't throw away your hard earned money and ruin your wedding memories!

                  0 Votes
                • Ph
                  Phyllis R. Mar 06, 2011

                  You are totally right about A Solid Gold Sound being a scam. I booked a DJ and Videographer through them in April, 2009 for my son's wedding in Norcross, Ga. Paid everything upfront. They sounded so professional on the phone, returned my emails promptly, and of course, promptly took my money. The DJ did show up, however, he was no dressed appropriately. However, thank the Lord he did at least show up. The videographer also showed up and shot tons of footage of the wedding. About two months after the wedding, I began calling and inquiring about the wedding video. Every time I called, I was told it was being edited and would be mailed soon. After I began to question them about their business on the phone, they stopped answering the phone and eventually took down their website. This will soon be two years ago. I had an attorney write letters to them to no avail. I was able to talk by phone to John Kruel who told me he was a "born again Christian" and would try to help me get my video. Said he had sold the company. Believe it or not, he did call me back and say he was working on it, but it never came. Please tell me how I can join a suit against this company. I want to warn everyone against using this company.

                  0 Votes
                • Se
                  sepk Sep 16, 2011
                  This comment was posted by
                  a verified customer
                  Verified customer

                  A Solid Gold Sound DJ/Video Services is a nationwide Internet DJ/Video company ran by John Kruer with home offices in Kentucky.

                  I contacted this company back in June to contract their services. At that time I PREPAID IN FULL the total due for the services I was to receive on my wedding day. The first incident that took me back was when I had called to inquire about their services and got a disconnected signal for the # listed for the Kansas City # on the Website.


                  I then called the 1-800 # and told the representative about this which he replied "I will have to look into that". They later took this # off the website. I also found out later that this company contracts local DJ's and had no local office. I then called a few weeks later to inquire about the free gifts offered on the website. I told the phone representative that I had never received the "Free Gifts"(money saving reports & countdown to wedding date clock)that was advertised on the website, at that time the representative laughed at me and told me he would look into it. I never heard anything else on that. Once I had my song list complete around 75 songs from the companies list and around 30 that I added. I faxed and emailed the list to their office. I then waited until 6 days prior to my wedding to call their office to ask when my DJ would be contacting me. I was told 7-10 days prior to my event. When I told the representative it was 6 days out she said "OH, well let me give
                  you his # so you can get ahold of him". I thought ok I will contact him instead of him calling me? I then called and spoke to the DJ who then told me he never received any info on my event from A Solid Gold Sound and he would have to call in and then get back to me. He did return the call later in the evening stating he had spoke with their office and after discussing it he was going to "pull me out of the fire" by doing my event, at that time I asked why was I "in the fire" to begin with? I was told that he was already booked for the day of my event but was going to cancel it, to do mine. I thought this strange considering I had PREPAID IN FULL MONTHS AGO. The DJ then asked me to send him my song list. I told him I had already sent it to their office twice and thought he could get it from them. He then went on to tell me how "unreliable" their office is and would prefer if I sent it direct. I told him I would, and arranged for a follow up call the next day. I called the Solid Gold Sound office the next morning to discuss how unhappy I was with the service so far and just wanted to get this done. I was told by their office that the DJ was a good DJ but was rather "full of himself" and he DID have the song list I had sent. I then called the DJ and he told me "no" he had not yet received it, and asked again if I would send it to him direct. I sent him the list and everything seemed to finally be headed in the right direction. I spoke with the DJ again the next day(3 days before the wedding) and arranged to bring the 8 or so songs he could not get, and told him if he needed anything else to let me know. This brings us to the wedding day. The DJ showed up on time to the event and the first thing we went over was where he would set up. After we got that cleared up he then asked about power, the owner of the establishment showed him where the power was located(about 30ft from the set up location). He then asked the owner for an extension cord! Even the owner was laughing and said "well the professional DJ's usually have an extension cord". Well the DJ had some sort of excuse for that. But the owner was nice enough to loan him one and he began to set up. Prior to the ceremony I asked the DJ if he had the ceremony music ready? He looked at me and said well no. I had discussed this with their office weeks earlier about him doing the ceremony music. And was told that's fine he would do it. That's why I paid for him to be there a half hour prior to my ceremony. Well regardless the DJ finished setting up, played a little easy listening music prior to my ceremony then got to relax playing no music for about 30 to 45 min during the ceremony. Once the ceremony was over and we came back to reception area the DJ then began to play some music. After about 20 min or so my new wife asked why he had yet to play one of our songs from the music we had selected. When I approached him and asked about this he told me "Well someone last week spilled a drink on my laptop so I'm using this backup laptop" I asked what this had to do with my songs and he said nothing, he would get some on for me. After the Wedding Toast and Bouquet & Garter tosses, we danced to our song (that I had to bring, that is available on I tunes). This was about 45 minutes of what I actually paid for. But soon after my wife again approached me and said she had heard this same song 3 times and had yet to hear a song from our play list! This was over half way through our event. When I went to the DJ to ask him why he was playing the same song he had played 3 times now he also had an excuse. He told me that someone from the event he had done prior had walked off with one of his patch cords and he was having to mix everything by hand? I asked again to just play some of our songs. After about another 20 min or so we finally got into our song list. Considering our event had been going on for hours I thought this to be completely unprofessional. Our song list finally made it into the play list with only about an hour remaining of music. After that I was more focused on attending to my guests and my new Bride. The DJ packed up and left exactly at his scheduled time. The next day when my wife and I discussed the entire day she said the only thing that she would have changed was the DJ. When I spoke with many friends and family they all said the same thing "Your wedding was beautiful but that DJ was awful" I agree with them.

                  I paid this company IN FULL AND IN ADVANCE for a what I was expecting to be a good job. It was most certainly not a good job.

                  Since my event I have contacted their office to ask for a some sort of refund all I have got back are rude defensive emails. The [customer service] (link: http://www.my3cents.com/companyReview.cgi?compid=&subcat=6) was horrible from the beginning and the DJ was awful. The entire staff was unprofessional and rude.

                  I hope that anyone who is looking for a quality DJ stays clear of this company, after searching for complaints on this company(something I wish I would have done prior) I found many many complaints on them. The national BBB office gives this company an F rating which is the lowest possible.

                  0 Votes

                The complaint has been investigated and
                resolved to the customer's satisfaction
                Resolved
                A Solid Gold SoundAwful experience

                A Solid Gold Sound DJ/Video Services is a nationwide Internet DJ/Video company ran by John Kruer with home offices in Kentucky.

                I contacted this company back in June to contract their services. At that time I PREPAID IN FULL the total due for the services I was to receive on my wedding day. The first incident that took me back was when I had called to inquire about their services and got a disconnected signal for the # listed for the Kansas City # on the Website.

                I then called the 1-800 # and told the representative about this which he replied "I will have to look into that". They later took this # off the website. I also found out later that this company contracts local DJ's and had no local office. I then called a few weeks later to inquire about the free gifts offered on the website. I told the phone representative that I had never received the "Free Gifts"(money saving reports & countdown to wedding date clock)that was advertised on the website, at that time the representative laughed at me and told me he would look into it. I never heard anything else on that. Once I had my song list complete around 75 songs from the companies list and around 30 that I added. I faxed and emailed the list to their office. I then waited until 6 days prior to my wedding to call their office to ask when my DJ would be contacting me. I was told 7-10 days prior to my event. When I told the representative it was 6 days out she said "OH, well let me give

                you his # so you can get ahold of him". I thought ok I will contact him instead of him calling me? I then called and spoke to the DJ who then told me he never received any info on my event from A Solid Gold Sound and he would have to call in and then get back to me. He did return the call later in the evening stating he had spoke with their office and after discussing it he was going to "pull me out of the fire" by doing my event, at that time I asked why was I "in the fire" to begin with? I was told that he was already booked for the day of my event but was going to cancel it, to do mine. I thought this strange considering I had PREPAID IN FULL MONTHS AGO. The DJ then asked me to send him my song list. I told him I had already sent it to their office twice and thought he could get it from them. He then went on to tell me how "unreliable" their office is and would prefer if I sent it direct. I told him I would, and arranged for a follow up call the next day. I called the Solid Gold Sound office the next morning to discuss how unhappy I was with the service so far and just wanted to get this done. I was told by their office that the DJ was a good DJ but was rather "full of himself" and he DID have the song list I had sent. I then called the DJ and he told me "no" he had not yet received it, and asked again if I would send it to him direct. I sent him the list and everything seemed to finally be headed in the right direction. I spoke with the DJ again the next day(3 days before the wedding) and arranged to bring the 8 or so songs he could not get, and told him if he needed anything else to let me know. This brings us to the wedding day. The DJ showed up on time to the event and the first thing we went over was where he would set up. After we got that cleared up he then asked about power, the owner of the establishment showed him where the power was located(about 30ft from the set up location). He then asked the owner for an extension cord! Even the owner was laughing and said "well the professional DJ's usually have an extension cord". Well the DJ had some sort of excuse for that. But the owner was nice enough to loan him one and he began to set up. Prior to the ceremony I asked the DJ if he had the ceremony music ready? He looked at me and said well no. I had discussed this with their office weeks earlier about him doing the ceremony music. And was told that's fine he would do it. That's why I paid for him to be there a half hour prior to my ceremony. Well regardless the DJ finished setting up, played a little easy listening music prior to my ceremony then got to relax playing no music for about 30 to 45 min during the ceremony. Once the ceremony was over and we came back to reception area the DJ then began to play some music. After about 20 min or so my new wife asked why he had yet to play one of our songs from the music we had selected. When I approached him and asked about this he told me "Well someone last week spilled a drink on my laptop so I'm using this backup laptop" I asked what this had to do with my songs and he said nothing, he would get some on for me. After the Wedding Toast and Bouquet & Garter tosses, we danced to our song (that I had to bring, that is available on I tunes). This was about 45 minutes of what I actually paid for. But soon after my wife again approached me and said she had heard this same song 3 times and had yet to hear a song from our play list! This was over half way through our event. When I went to the DJ to ask him why he was playing the same song he had played 3 times now he also had an excuse. He told me that someone from the event he had done prior had walked off with one of his patch cords and he was having to mix everything by hand? I asked again to just play some of our songs. After about another 20 min or so we finally got into our song list. Considering our event had been going on for hours I thought this to be completely unprofessional. Our song list finally made it into the play list with only about an hour remaining of music. After that I was more focused on attending to my guests and my new Bride. The DJ packed up and left exactly at his scheduled time. The next day when my wife and I discussed the entire day she said the only thing that she would have changed was the DJ. When I spoke with many friends and family they all said the same thing "Your wedding was beautiful but that DJ was awful" I agree with them.

                I paid this company IN FULL AND IN ADVANCE for a what I was expecting to be a good job. It was most certainly not a good job.

                Since my event I have contacted their office to ask for a some sort of refund all I have got back are rude defensive emails. The customer service was horrible from the beginning and the DJ was awful. The entire staff was unprofessional and rude.

                I hope that anyone who is looking for a quality DJ stays clear of this company, after searching for complaints on this company(something I wish I would have done prior) I found many many complaints on them. The national BBB office gives this company an F rating which is the lowest possible.

                Add your opinion

                  By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                  • Am
                    AMANDA.OHIO Nov 18, 2009
                    This comment was posted by
                    a verified customer
                    Verified customer

                    MY EVENT WAS PRETTYMUCH THE SAME TIMES 10! IM HORRIFIED AT HOW THIS COMPANY STILL IS ALLOWED TO DO BUSINESS! I HAVE 2 BBB COMPLAINTS OUT I ALSO WENT TO MY3CENTS AND FILED A COMPLAINT AS WELL AS HERE DO YOU KNOW WHERE I SHOULD POST ANOTHER?

                    AMANDA

                    0 Votes
                  • Ns
                    nstark1983 Jun 11, 2010
                    This comment was posted by
                    a verified customer
                    Verified customer

                    neil starkey here,

                    i have done alot of reasearch! im flooding the internet with this message. im gathering everyone i can, to take action!!! i have an attorney ready to go on this. it includes customers and employees. could even include your company as for you have takedn damage resulting in loses. we need really need all the fire power we can throw at these criminals! take a look at this and please let me know what you think. the kentucky attorney general is a spear head along with edgewood police!

                    i have done some reaserch on this Ron Doyle and found some interesting things!

                    below are some links, i think you should take a look at. if carefully looked at there is a alot of links between john kruer and ron doyle. theres two sites (linkedin.com) that i have even paid for to get more info on certian people such as beth kruer and ron doyle

                    i have had contact with john kruer and, apparently, john kruer is feeling the heat. i sent him these links. john kruer keeps calling me about once every hour. i just let him keep filling up my voice mail. he swears the BBB has false information!! YEAH RIGHT! beth kruer will throw you for a loop, she's johns wife, he even told me she is, and she ran amear llc, the entity that ran a solid gold sound when ron doyle owened it.

                    as far as randy blankenship i only can get ahold of his secretary. they claim ron doyle is filing for bankruptcy but cant provide a case number, (not legally obligated) which i thought was public records anyway.

                    heres John kruer's personal number [protected]
                    try calling this John Kay i get a busy signal all the time [protected] sensory sound
                    randy blankenship wont talk to me! i keep on calling! [protected]
                    i cant get a hold of ron doyle!!! who now owns priceless djs www.pricelessdjs.com

                    please contact
                    *me

                    *Kentucky state attorney general Maryellen Mynear
                    maryellen.[protected]@ag.ky.gov
                    [protected]

                    *James Ryan
                    Edgewood Police
                    385 Dudley Road
                    Edgewood Ky 41017
                    [protected]
                    [protected]@edgewoodky.gov


                    i thank you for caring and appreciate your time and efforts toward these criminals!

                    neil starkey
                    6563 monument ave
                    portage IN, 46368
                    [protected]
                    http://www.bbb.org/cincinnati/business-reviews/disc-jockeys/cincorp-in-edgewood-ky-12775/

                    http://www.bbb.org/cincinnati//business-reviews/disc-jockeys/a-sensory-sound-system-in-florence-ky-90001649/

                    http://www.bbb.org/cincinnati//business-reviews/video-production-services/a-sensory-sound-system-in-edgewood-ky-10004344/

                    http://www.bbb.org/cincinnati//business-reviews/disc-jockeys/a-solid-gold-sound-in-florence-ky-90001630/

                    http://www.linkedin.com/pub/ron-doyle/9/8AB/39A

                    http://www.linkedin.com/pub/beth-kruer/11/388/bbb

                    0 Votes

                  The complaint has been investigated and
                  resolved to the customer's satisfaction
                  Resolved
                  A Solid Gold SoundHorrible Service, not what I paid for

                  Back in September 2008 I was shopping for a dj service for my wedding 4/4/09. I called this place and they were really nice and helpful and sent out a dvd to show how"great" their services were. They told me as well as on the contract 100% refund at anytime that I wanted to cancel no questions asked. I told them off the bat that I needed a bilingual dj and said no problem. The only time they called is when they would see if the balance was going to be paid. Everytime we spoke, I asked them again bilingual dj is coming, yes dont worry about it everything will be perfect. Well dj is contracted out throught their company and calls me the day before, guess what he is not bilingual! Called the company to complain and they did not care told them I will cancel and they said that was fine but that I would not recieve my money until 10 weeks later! they were not concerned whatso ever. to top that off at my wedding on Saturday, it went horrible, not dj's fault, the company gave him the wrong song list! nobody was dancing, , people were leaving because it sucked. Dj was trying so hard but it was too late, please do not go through this service for anything. Right now I am trying to see what I can do to get my money back.

                  Add your opinion

                    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                    • Ma
                      Maggie Patterson Kirwan Jul 22, 2009

                      went through similar and i am still waiting for my deposit back, i say class action lawsuit and get it out there about them whenever and wherever we chose.

                      0 Votes
                    • Ns
                      nstark1983 Jun 11, 2010
                      This comment was posted by
                      a verified customer
                      Verified customer

                      neil starkey here,

                      i have done alot of reasearch! im flooding the internet with this message. im gathering everyone i can, to take action!!! i have an attorney ready to go on this. it includes customers and employees. could even include your company as for you have takedn damage resulting in loses. we need really need all the fire power we can throw at these criminals! take a look at this and please let me know what you think. the kentucky attorney general is a spear head along with edgewood police!

                      i have done some reaserch on this Ron Doyle and found some interesting things!

                      below are some links, i think you should take a look at. if carefully looked at there is a alot of links between john kruer and ron doyle. theres two sites (linkedin.com) that i have even paid for to get more info on certian people such as beth kruer and ron doyle

                      i have had contact with john kruer and, apparently, john kruer is feeling the heat. i sent him these links. john kruer keeps calling me about once every hour. i just let him keep filling up my voice mail. he swears the BBB has false information!! YEAH RIGHT! beth kruer will throw you for a loop, she's johns wife, he even told me she is, and she ran amear llc, the entity that ran a solid gold sound when ron doyle owened it.

                      as far as randy blankenship i only can get ahold of his secretary. they claim ron doyle is filing for bankruptcy but cant provide a case number, (not legally obligated) which i thought was public records anyway.

                      heres John kruer's personal number [protected]
                      try calling this John Kay i get a busy signal all the time [protected] sensory sound
                      randy blankenship wont talk to me! i keep on calling! [protected]
                      i cant get a hold of ron doyle!!! who now owns priceless djs www.pricelessdjs.com

                      please contact
                      *me

                      *Kentucky state attorney general Maryellen Mynear
                      maryellen.[protected]@ag.ky.gov
                      [protected]

                      *James Ryan
                      Edgewood Police
                      385 Dudley Road
                      Edgewood Ky 41017
                      [protected]
                      [protected]@edgewoodky.gov


                      i thank you for caring and appreciate your time and efforts toward these criminals!

                      neil starkey
                      6563 monument ave
                      portage IN, 46368
                      [protected]
                      http://www.bbb.org/cincinnati/business-reviews/disc-jockeys/cincorp-in-edgewood-ky-12775/

                      http://www.bbb.org/cincinnati//business-reviews/disc-jockeys/a-sensory-sound-system-in-florence-ky-90001649/

                      http://www.bbb.org/cincinnati//business-reviews/video-production-services/a-sensory-sound-system-in-edgewood-ky-10004344/

                      http://www.bbb.org/cincinnati//business-reviews/disc-jockeys/a-solid-gold-sound-in-florence-ky-90001630/

                      http://www.linkedin.com/pub/ron-doyle/9/8AB/39A

                      http://www.linkedin.com/pub/beth-kruer/11/388/bbb

                      0 Votes

                    The complaint has been investigated and
                    resolved to the customer's satisfaction
                    Resolved
                    A Solid Gold SoundDon't use them

                    John Kruer, owner of A Solid Gold Sound calls DJ's and Videographers in your area at the very last minute and tells them that the person who was supposed to DJ or shoot the video has cancelled last minute and they need help. They do this because they have no DJ's and Videographers of their own. They tell them they are in a jam and the wedding will be ruined if they don't find someone. They get these people to work the wedding last minute. In the end they don't pay the people they subcontracted unless they are taken to court and forced to do so. They will keep making excuse after excuse until they get court papers.

                    The DJ's are often unqualified and very unprepared for what they need to do at your wedding and the product you'll most likely get is extremely poor if a DJ shows up at all. If you are lucky enough to have a competent Videographer, he will not get paid and you'll not get your videos John Kruer will try to sound sincere and make on excuse and one promise after another as month after month passes. It's been six months and my wife and I have finally started the legal process in order to get our video. We have found literally hundreds of complaints and several television news stories about John Kruer and A Solid Gold Sound. All the complaints are the same and John uses the same MO with everyone. He sometimes forgets the lie he's told you last and uses it over and over. Don't believe anything he says. Everything is a lie. I PROMISE you you will go through hell if you use this company. You'll regret the day you ever dealt with them.

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                      • Ns
                        nstark1983 Jun 11, 2010
                        This comment was posted by
                        a verified customer
                        Verified customer

                        neil starkey here,

                        i have done alot of reasearch! im flooding the internet with this message. im gathering everyone i can, to take action!!! i have an attorney ready to go on this. it includes customers and employees. could even include your company as for you have takedn damage resulting in loses. we need really need all the fire power we can throw at these criminals! take a look at this and please let me know what you think. the kentucky attorney general is a spear head along with edgewood police!

                        i have done some reaserch on this Ron Doyle and found some interesting things!

                        below are some links, i think you should take a look at. if carefully looked at there is a alot of links between john kruer and ron doyle. theres two sites (linkedin.com) that i have even paid for to get more info on certian people such as beth kruer and ron doyle

                        i have had contact with john kruer and, apparently, john kruer is feeling the heat. i sent him these links. john kruer keeps calling me about once every hour. i just let him keep filling up my voice mail. he swears the BBB has false information!! YEAH RIGHT! beth kruer will throw you for a loop, she's johns wife, he even told me she is, and she ran amear llc, the entity that ran a solid gold sound when ron doyle owened it.

                        as far as randy blankenship i only can get ahold of his secretary. they claim ron doyle is filing for bankruptcy but cant provide a case number, (not legally obligated) which i thought was public records anyway.

                        heres John kruer's personal number [protected]
                        try calling this John Kay i get a busy signal all the time [protected] sensory sound
                        randy blankenship wont talk to me! i keep on calling! [protected]
                        i cant get a hold of ron doyle!!! who now owns priceless djs www.pricelessdjs.com

                        please contact
                        *me

                        *Kentucky state attorney general Maryellen Mynear
                        maryellen.[protected]@ag.ky.gov
                        [protected]

                        *James Ryan
                        Edgewood Police
                        385 Dudley Road
                        Edgewood Ky 41017
                        [protected]
                        [protected]@edgewoodky.gov


                        i thank you for caring and appreciate your time and efforts toward these criminals!

                        neil starkey
                        6563 monument ave
                        portage IN, 46368
                        [protected]
                        http://www.bbb.org/cincinnati/business-reviews/disc-jockeys/cincorp-in-edgewood-ky-12775/

                        http://www.bbb.org/cincinnati//business-reviews/disc-jockeys/a-sensory-sound-system-in-florence-ky-90001649/

                        http://www.bbb.org/cincinnati//business-reviews/video-production-services/a-sensory-sound-system-in-edgewood-ky-10004344/

                        http://www.bbb.org/cincinnati//business-reviews/disc-jockeys/a-solid-gold-sound-in-florence-ky-90001630/

                        http://www.linkedin.com/pub/ron-doyle/9/8AB/39A

                        http://www.linkedin.com/pub/beth-kruer/11/388/bbb

                        0 Votes

                      The complaint has been investigated and
                      resolved to the customer's satisfaction
                      Resolved
                      A Solid Gold Sound — Bad service

                      I contracted "A Solid Gold Sound's" services to videotape my wedding on July 12, 2008. Everything went...

                      A Solid Gold SoundVideography

                      PLEASE DO YOURSELF A FAVOR AND RUN FROM THIS COMPANY. THEY WILL OFFER YOU A GREAT DEAL, TAKE YOUR MONEY AND YOU WILL NOT REVEIVE THE SERVICES YOU PAID FOR. YOU WILL NEVER SEE YOUR WEDDING VIDEO IF THE VIDEOGRAPHER EVEN SHOWS UP. JOHN KRUER SHOULD BE IN JAIL. A SOLID GOLD SOUND IS A COMPLETRE SCAM. DON'T MAKE THE SAME MISTAKE I MADE. DO YOUR RESEARCH ON THEM.

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                        • Un
                          Unhappy Bride Mar 30, 2009

                          DO NOT USE A SOLID GOLD SOUND!!! I just got my wedding video back after waiting for it for 3 months and my husband calling like 10 times. It is the worst
                          thing I have ever seen in video EVER!! A 2 year old child could have done a better job with a handheld flip video. The picture is constantly distorted, the events are totally out of order, it is unfocused. While I am walking down the aisle to meet my soon to be husband the idiot filming it was filming the back of someones HEAD!!! You don't see me at all or anyone else besides this head. I will be taking this company to court.

                          0 Votes
                        • Bp
                          bp_trisha Jun 03, 2010
                          This comment was posted by
                          a verified customer
                          Verified customer

                          How do you sue the company? I gave them my down payment of $200 and when I called a few months later, the website is down and so is the phone line. Help?? I don't have any information on them beside the name of someone I spoke to and my bill.

                          0 Votes
                        • Ns
                          nstark1983 Jun 11, 2010
                          This comment was posted by
                          a verified customer
                          Verified customer

                          neil starkey here,

                          i have done alot of reasearch! im flooding the internet with this message. im gathering everyone i can, to take action!!! i have an attorney ready to go on this. it includes customers and employees. could even include your company as for you have takedn damage resulting in loses. we need really need all the fire power we can throw at these criminals! take a look at this and please let me know what you think. the kentucky attorney general is a spear head along with edgewood police!

                          i have done some reaserch on this Ron Doyle and found some interesting things!

                          below are some links, i think you should take a look at. if carefully looked at there is a alot of links between john kruer and ron doyle. theres two sites (linkedin.com) that i have even paid for to get more info on certian people such as beth kruer and ron doyle

                          i have had contact with john kruer and, apparently, john kruer is feeling the heat. i sent him these links. john kruer keeps calling me about once every hour. i just let him keep filling up my voice mail. he swears the BBB has false information!! YEAH RIGHT! beth kruer will throw you for a loop, she's johns wife, he even told me she is, and she ran amear llc, the entity that ran a solid gold sound when ron doyle owened it.

                          as far as randy blankenship i only can get ahold of his secretary. they claim ron doyle is filing for bankruptcy but cant provide a case number, (not legally obligated) which i thought was public records anyway.

                          heres John kruer's personal number [protected]
                          try calling this John Kay i get a busy signal all the time [protected] sensory sound
                          randy blankenship wont talk to me! i keep on calling! [protected]
                          i cant get a hold of ron doyle!!! who now owns priceless djs www.pricelessdjs.com

                          please contact
                          *me

                          *Kentucky state attorney general Maryellen Mynear
                          maryellen.[protected]@ag.ky.gov
                          [protected]

                          *James Ryan
                          Edgewood Police
                          385 Dudley Road
                          Edgewood Ky 41017
                          [protected]
                          [protected]@edgewoodky.gov


                          i thank you for caring and appreciate your time and efforts toward these criminals!

                          neil starkey
                          6563 monument ave
                          portage IN, 46368
                          [protected]
                          http://www.bbb.org/cincinnati/business-reviews/disc-jockeys/cincorp-in-edgewood-ky-12775/

                          http://www.bbb.org/cincinnati//business-reviews/disc-jockeys/a-sensory-sound-system-in-florence-ky-90001649/

                          http://www.bbb.org/cincinnati//business-reviews/video-production-services/a-sensory-sound-system-in-edgewood-ky-10004344/

                          http://www.bbb.org/cincinnati//business-reviews/disc-jockeys/a-solid-gold-sound-in-florence-ky-90001630/

                          http://www.linkedin.com/pub/ron-doyle/9/8AB/39A

                          http://www.linkedin.com/pub/beth-kruer/11/388/bbb

                          0 Votes