Reservations.com review: Worst reservation company, scammers

Completely disgusted with this service. Multiple issues with my reservation. Reviewed what I needed over and over and agent reassured what I was asking was included. After hanging up I received the information on email with MULTIPLE MULTIPLE ERRORS. I reported this right away by calling back only to receive a notice that it's nonrefundable which I was aware of but the fact that I was told certain things on the phone and what was on the reservation were incorrect not to mention even my last name. Still took my money. Won't issue a refund and only explanation was small excerpts of our conversation... not the parts where I ask repeatably what I needed and reassured it was included. You are also not dealing with someone in the US. This company is disgusting and would not refund even though the error is on the agent.