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Called the resort only to find out that we were not booked into dog friendly rooms. We would have driven 8 hours with 3 dogs only to find that we would have no place to stay, not to mention the fact that the 2 rooms booked through reservations.com were $300 more than the resort charges for the same, including the $100 dog fee for the 2 rooms. Because we are booking early for a trip in Alaska, we were able to get 2 dog friendly rooms through the resort. Had we not called, they would not have been available. Lied to by reservations.com. Never again.
Recommendation: Don’t use. They over charge. They lie.
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![Resort Condominiums International [RCI]](/images/business/48-48/120619/rci.gif){kind=small}
Booked a room at Hilton Short Hills for wedding end of September. Was charged$100 more than other wedding guests. Booked in May, 2026 almost 5 months before wedding. Decided to call the Short Hills Hilton and they have no reservation in our name. Now the hotel is sold out! We now have no room and
almost $400 on our charge. Has other with bad experiences able to get money back. Two people promised to call me back and never did. Michele