The complaint has been investigated and
resolved to the customer's satisfactionResolved Rent.com — reward card
resolved to the customer's satisfaction
Make sure if you do get your rent.com reward that you use it right away. I activated my card in October and did not realize it had an expiration date of less than 3 months later and set it aside. I went to use it a few days into January and it was expired. With the visa logo and it being a reward/gift card, it is decieving because I have never had anything other than a coupon expire that soon. It seems like a scam to get less people to redeem their reward. I was nervous to use the card for anything under the $100 because when you look at their policies, it looks like they can charge fees for everything. I called them about reissuing the card because I never used it once. They say there is nothing they can do. I am pretty sure there is always something a company can do if they care to do it. It is very disappointing that they give you such a short time period to use or lose the funds.