SIR, , I HAVE A SIM NUMBER [protected] OF IDEA COMPANY, WHICH I PORTED IN SEPTEMBER 2014 IN RELIANCE COMPANY . AFTER PORT OPTION THIS NUMBER CHANGE FROM IDEA TO RELIANCE. BUT I FACED SOME PROBLEMS DURING THIS PROCESS, WHICH ARE GIVEN BELOW:-
1. WHEN I VISITED AT RELIANCE WEBWORLD, 3-4, NEAR GOPAL SWEETS. LEELA BHAWAN, PATIALA, PUNJAB, 147001 FOR PORT MY NUMBER, A 'SARDAR' JI DEMANDED RS.100/- AS PORT (SIM/FRC) FEE.
2. I GAVE HIM RS.100/- BUT HE DID NOT GAVE ME FRC FACILITY.
3. AFTER 25-30 DAYS MY ABOVE SAID SIM NOT WORKED AND DEACTIVATE AUTOMATICALLY.
4. I VISITED ON DATED 07.10.2014 AGAIN AT ABOVE SAID ADDRESS IN PATIALA AND THEY INFORM/TOLD ME TO SOLVE MY PROBLEM WITHIN 1-2 DAYS BUT THEY DID NOT DO THAT.
5. AFTER 2 DAYS I VISITED AGAIN ON DATED 10.10.2014. THEY DEMANDED MY ID PROOF AND ONE PHOTOGRAPH WHICH I GAVE ON THAT DAY AND THEY TOLD ME TO SOLVE MY PROBLEM WITHIN 2-3 DAYS BUT THEY DID NOT DO THAT.
6. AFTER THE WAIT OF 5-6 DAYS I VISITED AGAIN AT PATIALA OFFICE BUT THEY TOLD ME THAT MY DOCUMENTS NOT SEND AT CHANDIGARH OFFICE AND THEY RETURNED MY DOCUMENTS.
7. YOUR POSTED STAFF WHO POSTED AT RELIANCE WEBWORLD, 3-4, NEAR GOPAL SWEETS. LEELA BHAWAN, PATIALA, PUNJAB, 147001 IS NOT CORPORATE AND THEY TALKED ON PHONE MOSTLY AND NOT CARE ABOUT THEIR CUSTOMERS.
8. THE ABOVE SAID NUMBER IS MY PERSONAL NUMBER. SO YOU ARE REQUESTED TO SOLVE MY PROBLEM AND ACTIVATE MY ABOVE SAID NUMBER SO MY WORK MAY NOT SUFFER.
LAKHVIR SINGH
[protected]
BAHADURGARH, PATIALA, PUNJAB
My contact numbers"-
[protected]
[protected]
Problem solved. Thanks sir...
Dear Lakhvir,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
Dear Lakhvir,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications