Menu
Write a review
File a complaint
BetterPhoto Profile

BetterPhoto

www.betterphoto.com

Learn how the rating is calculated

1.0 8 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

BetterPhoto Complaints 8

ComplaintsBoard
F
8:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

BetterPhoto Poor Customer Service and Limited Classes: My Review of BetterPhoto

BetterPhoto ain't all that great, if you ask me. Their customer service is just plain lousy. I tried to get some help with my account and it took forever to get a response. And when I finally did, the person on the other end was no help at all.

And don't even get me started on their classes. They're so limited in what they offer. I mean, sure, they have some basic stuff, but if you're looking for anything more advanced, you're out of luck. And forget about anything outside of photography. They don't offer any classes on videography or anything like that.

Overall, I wouldn't recommend BetterPhoto to anyone. There are plenty of other sites out there that offer better customer service and a wider range of classes. Save yourself the hassle and look elsewhere.

Read full review of BetterPhoto
Hide full review
ComplaintsBoard
O
8:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

BetterPhoto Disappointing Customer Service Experience with BetterPhoto: A Cautionary Review

I've been trying to reach BetterPhoto for a while now and it's been a real struggle. I've had to contact them for various reasons over the years, but it seems like they're never available. Recently, I've been trying to cancel my account and get a refund, but I haven't received any response from them at all. It's frustrating because I feel like I'm wasting my money here.

I understand that companies can get busy, but it's important to have good customer service. If I'm paying for a service, I expect to be able to reach someone when I need help. Unfortunately, that hasn't been the case with BetterPhoto.

I would caution anyone considering using this service to think twice. If you're looking for a reliable company with good customer service, this might not be the best option. It's a shame because I've heard good things about their photography courses, but I can't recommend them based on my experience.

Overall, I'm disappointed with my experience with BetterPhoto. I hope they can improve their customer service in the future so that others don't have to go through the same frustration that I have.

Read full review of BetterPhoto
Hide full review
ComplaintsBoard
B
7:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

BetterPhoto Disappointing Experience with BetterPhoto: A Ghost Town with No Support

I been a member of BetterPhoto for like 15 years and let me tell you, it ain't what it used to be. It's like a ghost town up in there, ain't no way to get in touch with nobody and if you got a problem, you on your own. It's a real shame, cause I got a whole bunch of pictures on there and now I gotta figure out how to get them off. It's just plain awful.

Read full review of BetterPhoto
Hide full review

Is BetterPhoto Legit?

BetterPhoto earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds BetterPhoto to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, BetterPhoto is known for their high standards and safety. If you're thinking about dealing with BetterPhoto, it's wise to check how they handle complaints.

Betterphoto.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Betterphoto.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Betterphoto.com you are considering visiting, which is associated with BetterPhoto, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for BetterPhoto have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

BetterPhoto website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Adult content may be available on betterphoto.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • While BetterPhoto has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 8 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
  • BetterPhoto protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

BetterPhoto Warning: BetterPhoto Took My Money and Ran - A Scam Site to Avoid

I gotta say, BetterPhoto ain't the best site out there. I gave 'em my credit card info and they took my money, but I ain't received nothin' in return. It's like they just took my cash and ran off with it. I'm so mad, I got my lawyer involved and we're gonna contact the Attorney General's Office in Washington State. And that ain't all, we're also gonna reach out to the Federal Trade Commission 'cause this ain't right. I mean, they got my money and I got nothin' to show for it. Don't waste your time or money on this site, folks.

Read full review of BetterPhoto
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

BetterPhoto Disappointing Customer Service from BetterPhoto: Frustrated Paying Customer

I've been using BetterPhoto for about 7 years now, and I gotta say, I'm pretty disappointed with their customer service. I recently ran into a technical issue with the site, and despite being a paying customer for all these years, I couldn't get anyone to help me out. It's been about 10 days now and I still haven't received any assistance. It's really frustrating because I've already paid for the website, but I can't even use it properly. The service is just terrible.

Read full review of BetterPhoto
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

BetterPhoto BetterPhoto Review: Stay Far Away from This Web Site Host

So, I gotta tell ya, I had a pretty rough experience with BetterPhoto. I mean, I was off the grid for almost a whole month and when I finally got an email saying I was back online, I was pretty stoked. But when I checked it out, turns out I was still way off the mark. I mean, come on guys, don't lie to me like that. Who knows how many other peeps they're doing this to. It's just not cool.

Honestly, I wouldn't recommend this web site host to anyone. It's just bad, bad, bad. Stay far away from it if you know what's good for ya. There are way better options out there, trust me.

Read full review of BetterPhoto
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

BetterPhoto Disappointing Experience with Betterphoto.com: Lacking in Engagement and Interactive Learning

Betterphoto.com wasn't really my cup of tea. I don't think they do anything to make online learning more interesting and useful than any other online learning company. The instructor for my class was knowledgeable about the camera, but they couldn't really get involved. It felt kind of like the class was an "our way or the highway" steamroller kind of approach. Unfortunately, I didn't learn very much.

I was hoping for a more interactive experience, but it just wasn't there. The lessons were pretty dry and didn't really engage me. I felt like I was just going through the motions, and that's not what I was looking for.

On the plus side, the website was easy to navigate, and the course materials were well-organized. But that's about it. I didn't feel like I got my money's worth, and I wouldn't recommend this site to anyone looking for a more engaging online learning experience.

Overall, I was disappointed with my experience on betterphoto.com. I was hoping for more, but it just didn't deliver. If you're looking for a more interactive and engaging online learning experience, I would suggest looking elsewhere.

Read full review of BetterPhoto
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

BetterPhoto Betterphoto.com: Fading into Obscurity - A Disappointing Review

I used to be a big fan of betterphoto.com, but lately, I've been feeling a bit disappointed. It's been about 4 or 5 years since I last visited the site, and I have to say, things have really changed. I remember when there used to be a lot of instructors and a wide variety of classes to choose from. But now, it seems like there's nothing of interest for anyone beyond absolute beginners.

I mean, seriously, what happened? It's like the site has lost all of its promise and is quickly fading into obscurity. I remember when I used to be able to find all sorts of interesting classes to take, but now there are only four offerings, and I outgrew them all a few years ago.

It's a shame, really. I used to love coming to betterphoto.com to learn new things and improve my photography skills. But now, it just feels like a shell of its former self. I'm not sure what's going on behind the scenes, but it seems like the site is struggling to keep up with the times.

Overall, I'd say that if you're an absolute beginner looking to learn the basics of photography, then betterphoto.com might be a good place to start. But if you're looking for something more advanced or specialized, then you might want to look elsewhere. It's a shame, but that's just the way it is.

Read full review of BetterPhoto
Hide full review

Overview of BetterPhoto complaint handling

BetterPhoto reviews first appeared on Complaints Board on Jun 6, 2023. The latest review Poor Customer Service and Limited Classes: My Review of BetterPhoto was posted on Jun 20, 2023. BetterPhoto has an average consumer rating of 1 stars from 8 reviews. BetterPhoto has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
BetterPhoto Category
BetterPhoto is ranked 17 among 64 companies in the Photography category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.