Redbubblepackage still not delivered and no working phone number

J

I ordered two posters on Dec. 3rd with a delivery date of Dec. 13th. It's now Dec. 21st and still no items. In fact, UPS still hasn't even received the items to deliver. To make matters worse, RedBubble's Contact US page on the web site says: "If you have questions about anything Redbubble - from where is your order, to exchanging your fresh threads, all the way to uploading an image as an artist, head on over to our Help Centre.
This is where you'll find all the answers you need, you’ll even be able to speak to one of our friendly support heroes!"
This is erroneous. There is no way to speak to a human as there is no phone info listed anywhere I can find on the site - after a 10-minute search. After Googling, I found 3 separate numbers; all go to a vm "that is not set up" and then disconnects you. This is HORRIBLE customer service! Please do better or don't open a business that cannot deliver what it promises.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.