Rado Watchrado centrix

A Jul 12, 2019

We are on holidays from New Zealand and brought my wife's Rado Centrix to Switzerland to have a new battery fitted (first time, we bought the Rado on our last holiday in Switzerland). We saw a Rado dealer in Wil SG Wipf Goldschmiede, Tel. 071 911 14 14. We were quoted 32 Fr. and had to leave the watch there for 2 days. Today, 12.7.19 we picked up the watch. No new battery but they broke off the crown. They don't take any responsibility and made excuses, that the watch may have had a bump at some stage. This is untrue. We were offered 200 Fr. for our 1500 Fr. watch, if we were to buy a new one. My wife likes her watch and of course, we are not happy with this outcome.
Can you please make a suggestion. We are staying in Switzerland until 1. September 2019.
Thank you
Albert & Bronwyn Ruegg
email: [protected]

rado centrix

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