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Qeeq Complaints 2

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4:46 am EDT
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Qeeq Qeeq charged me for a car I didn't use

I have rented many cars from many agencies in my life and none have come close to the experience I had with Qeeq. They rented me a car via Dollar Car Rental from JFK airport in New York City. When I went to pick up the car, Dollar had no cars available. I was under pressure to get to my destination in time and could not wait the 3 hours the car rental agency told me I must wait.

Qeeq did not back me up about this and instead called it a 'no show' despite the fact that I did, in fact, show up and had already signed all the rental documents when Dollar told me there were no cars available.

Qeeq's customer service is awful, and despite the fact that Dollar agreed to reimburse me in full via Qeeq, Qeeq is refusing to reimburse me for the car I didn't use, instead calling it a 'no show'. I have been fighting with them for 5 months now and they are giving me every excuse in the book as to why, despite the fact that Dollar has already agreed to refund me (via Qeeq, since I paid through Qeeq) they cannot offer me a refund.

Stay away from Qeeq like the plague. Not worth your time or money to deal with them.

Desired outcome: Full refund and apology

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1:28 pm EDT
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Qeeq Disappointing Experience with Qeeq.com: No Cars Available and Overseas Transaction

So, I tried to book a car on Qeeq.com, but there were no cars available. I was a bit confused because I thought that was the whole point of the website. However, I was still able to go through the booking process and they charged me for the reservation. I later found out that the company is located overseas, which made me a bit nervous about the transaction.

Overall, I was disappointed that there were no cars available, but I appreciated that the website still allowed me to go through the booking process. However, I wish they had been more transparent about the fact that they were located overseas. It would have saved me some worry about the legitimacy of the transaction.

In the end, I had to cancel my reservation and look for another car rental company. It was a bit of a hassle, but I learned my lesson to always double-check for available cars before going through the booking process.

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Ahmad Yousaf Sheikh
High Wycombe, GB
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Jul 23, 2024 1:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

QEEQ is one of the worst company I have ever experienced in my life. Poor customer service, no follow ups, no care. Just focus on how to get business. No reward etc , just a gimmick . Please stay away. Because of them I have filed a case against a rent a car company in FTC and other relevant ombudsman.

Is Qeeq Legit?

Qeeq earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Qeeq to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Qeeq is known for their high standards and safety. If you're thinking about dealing with Qeeq, it's wise to check how they handle complaints.

Qeeq has registered the domain name for qeeq.com for more than one year, which may indicate stability and longevity.

Qeeq.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Qeeq.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Qeeq.com you are considering visiting, which is associated with Qeeq, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

According to our analysis, Qeeq appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

Several positive reviews for Qeeq have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Qeeq website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Keywords related to scams and fraud were identified in our analysis of Qeeq website, which could indicate that the website is engaging in illegal or unethical activities. It is crucial to approach the website with caution and conduct proper research before taking any action.
  • Qeeq offering cryptocurrency services, it is important to be aware of the potential risks involved. Cryptocurrency transactions can be anonymous and irreversible, making them a prime target for scammers and fraudsters.

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Overview of Qeeq complaint handling

Qeeq reviews first appeared on Complaints Board on Jun 6, 2023. The latest review Qeeq charged me for a car I didn't use was posted on Aug 2, 2023. Qeeq has an average consumer rating of 1 stars from 2 reviews. Qeeq has resolved 0 complaints.
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