The complaint has been investigated and
resolved to the customer's satisfactionResolved Purina — felix cat food
The complaint has been investigated and
resolved to the customer's satisfaction
resolved to the customer's satisfaction
I have opened two sachets of Salmon cat food today, both had a nasty smell to them, neither of which the cat would go near to eat. I have three other sachets all with the same best before date on them, 06 2020, which I am now very suspicious of. It is only the Salmon that seems to be affected.The food has a whiter than usual gel to it. I have fed Felix for over 20 years never with a problem, so just bringing this to your attention. Hope the next box is better.
[protected]@vibbetson.plus.com
RESOLVED
Purina replied within 24hrs, explaining likely cause. Great customer service
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