The complaint has been investigated and
resolved to the customer's satisfactionResolved Pure Lift — Unauthorised charges
resolved to the customer's satisfaction
I ordered PureLift cream through a link in Facebook (NEVER NEVER do this!!!) and was charged about $71 on for "PureLift" on 4 August ...it arrived ... and that was the end of acceptable, transparent, ethical transactions.
A week later (15/8) I was billed a further $70.34 for 'BeautyPack", then 22/8 another $8.61 for "Healthmember" then another week later $3.92 for "Vh Access". I was not aware of these until my end of month bank statement arrived. None of these withdrawals referred back to PureLift and all had the different billing business name. I asked my bank to look into the separate charges - having no idea what was going on. At this time I received a package with 3 more bottles of the PureLift cream (that I had not ordered) and figured some link here to all the dodgy dealings I was seeing in my bank statement!!
The glossy page that was in with the 3 new bottles has no company name, no business registration details, no business address, no email address and is not dated. It is not a bill - it is a statement that more money is due to come out ("at discounted rate") but without any declaration of how much or when. How friggin' dodgy IS the USA that this is acceptable there? There is no price stated on there or date that I should expect a withdrawal. The number that is given is a 1800 number that I cannot get through to but with no city listed it is difficult to guess what US time zone they may be in. When I try to Google them to FIND contact details I am warned "this site may harm your computer".
I will try again the two numbers [protected] and [protected]) in the morning. If they do not answer then I will tell my bank to cancel my credit cards.
PureLift does NOT operate under normal ethical business practice. Beware.
None of these things are acceptable.