PurCo Fleet Servicesunethical charges

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a verified customer
Verified customer

Damage Incident With: Alamo and National Car Rental, Anchorage, Alaska Our Claim Number: 487009 Rental Agreement Number: [protected] Date of Loss: September 15, 2015 I was sassing at a stop light when a young girl rear ended me. She was subsequently jailed after registering a blood alcohol content of .292, almost 4 times the legal limit. The young lady had State Farm Insurance which paid all the following except the "Administrative Fee." $2, 544.63 Physical Damage $584.28 Supplement $261.95 Loss of Use (7.75 days at $33.8)* $250.00 Administrative Fee $3, 640.86 Total Revised Claim Amount Purco already collected a $584.28 "Supplement" fee and now they want an additional FEE from me of $250. They say they are entitled to it per the rental contract. When renting the vehicle the agent said as he marked the spots "Initial these and sign here." The administrative fee was and is a totally unconscionable fee buried in the "Initial these and sign here." Be Careful of these folks and their added fees! Steve Nolte

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