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On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used puppies234.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with puppies234.com, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with puppies234.com. Your feedback is an important part of our community and will help others make informed decisions.

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I got a puppy supposedly 9 weeks old at the time I inquired. I don't know if I can believe a word out of anyones mouth after my experience. Nice people all the way up until I had the dog already and I had issues. I'll just share some of the email traffic so that you can know that you do not want to be involve with this company whatsoever. Hi Jonas, I'm...

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We were trying to buy a puppy which showed a price with delivery included however we asked for a lesser price as we were picking up the puppy at the "breeder". The "breeder" kept coming up with excuses on why he was not available after he said we could pick up the puppy. Then we offered full price but still wanted to pick up and see where the puppy came...

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puppies234.com NO COMPLAINT HERE

I do not have a complaint... I simply wanted to clear somethings up that I have read. Number one this is NOT A PUPPY MILL! I was treated with the upmost respect and all my questions were answered in a timely manner. If no one was able to return my phone call I was send a text or an email with the answers I was waiting on. When I called to inquire about a puppy I was given the breeders direct number and name along with their email address. The Breeder then called me back since I sent them an email with questions and concerns. I felt that the people were quite professional and even the two ladies who delivered my NEW SCHNOODLE to me were friendly and sociable. I have decided that the people on this forum who are complaining were either rude and miserable to begin with and are just complainers by nature or did not follow all the procdures or read all the information provided by the site. If I were to ever get another puppy I would surely use this site and am going to refer my family as well.

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DukeRae
Boston, US
Oct 19, 2011 3:29 am EDT

It is clear that the person who wrote this works for the website because you did not go into exact details and you gave generic information. I have visited the website throughly looked through it and have called to inquire about a dog only to have a rude response. Guess what? There are plenty of breeders out there or even "dog brokers" who have time to talk to you, coach you and give you proper information. Cheap does not always mean better.

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puppies234.com NOT A PUPPY MILL

Puppies234.com is most definatly NOT A PUPPYMILL. There are tons of complaints on here accusing them of being one & if you read their website which is very consise and clear it is easy to see that they are by far not a puppy mill. I know three people that have purchased dogs from them & they have all had wonderful experiences. I have called in regards to several puppies over the last few months and they have always answered my questions in a proffesional manner. I have finally chosen a puppy to purchase from them & once again they were so polite & well organized while setting my inforamtion up for purchase & delivery. Perhaps all of you people that are having negative experinces with puppies234 need to review your own attitudes. Puppies234 is a great website & they are great people offering a both reasonablly priced dogs as well as a great delivery system (NOT SHIPPING)

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maryatanner
wsternville, US
Oct 14, 2013 8:34 am EDT

I purchased a puppy from them 2 years ago and she is the most perfect and health loveable dog ever I wish I could find their website to get another

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Jscoober
, US
May 30, 2013 9:55 am EDT

I have 2 puppies from them who are healthy and grown up already I had no complaints, I have nothing bad to say about them .. happy with my babies who I've had for 3 going on 4yrs :)

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ExellentJob
Cape May, US
Dec 07, 2011 8:30 pm EST

We love this Dog... as for the poster that said they all look like bedraggled mutts and is ### about no AKC bla bla bla... you are a ###...
1 so far EVERYONE that has ever seen my dog, wants to steal him, cause he is so cute.
2. see: maltipoo, yorkipoo, puggle, ... etc ARE mutts, and 3 therefore obviously not akc...
People like you just HAVE to make it a point to let everyone see that you are an idiot, huh?
As for the prices... I'm sorry that some breeders charging whats fair for a Puppy, bothers you and you rather pay some rip off price from a money hungry wanna be animal lover, that cares for nothing but their wallets ;)

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ExellentJob
Cape May, US
Dec 07, 2011 8:21 pm EST

I have a Malti poo from these guys, he is now 10 months old and a pure joy, never had any problems with him health wise or other. He's an adorable sweet dog...
Also the people I came in contact with on the phone as well as in person, were all nice and professional. I agree with the above Comment, I would definitely get another Puppy from them, again.

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omgnutheads
Bowie, US
Aug 31, 2011 9:25 pm EDT

idiots! puppies234 is so not a puppy mill! some people who have bought from them went to pick up their puppy. so what if the pictures have the same furniture in it? that just means that it was the same breeder, breeders get LOTS OF PUPPIES! stop flapping your mouth bout things you don't know so see ya charcoal covered idiots! and who cares if they are mutts? mutts definitely have less problems then purebreds so if you don't believe me go to their website and click the hybrid vs purebred section an the dogs that get sick, well it wasn't their fault! if you don't care right for the pup and it gets sick that's you're problem!

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pleasesavetheanimals
Dundalk, US
Aug 03, 2011 11:12 pm EDT

This was pribably posted by one of the people from the website. Check this out if you do not believe it is a puppy mill. Go to the website (www.puppies234.com) and read over pages 1 through 4. You will see that the grammer is all wrong for a professional vender. Next, go to the puppy brag pages and look through all of the photos. You will see that all of the pictures are taken in the same house (look at the walls and furniture) and in the same crates. Besides, not one of the pictures has one of the owners' faces on it and all of the puppies are young, some too young to have been adopted already in the first place, yet they are on the page that is labeled as success stories of pet owners who adopted their pets. Like I said, I would not be surprised if one of the people who run the website wrote this because they sure went through a lot of faking on their page. And the people there are rude. Maybe you didnt have a bad experience because you just went through with it. However, I asked questions about the puppy's health and training methods, what it eats, and the person was extremely sweet. Then when I asked for a different picture of him than the one they posted, I got cussed out. And maybe its a coincidence but the way the message sounded to me sound just like what is posted in the before you buy pages. "At this point I dont know why you are emailing me. If you want to see the puppy go somewhere in your area" I'll forward the entire conversation to anyone who wants it. Actually you can look it up on the Animal Humane Society's webpage because I posted it there.

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ExellentJob
Cape May, US
Mar 29, 2011 6:28 am EDT

I got a Maltipoo from them and he is a pure joy, when I first called I had to leave a message on their machine, as everyone does. My call was returned a few minutes later and i spoke to a very nice Lady that took a lot of time explaining to me, how everything works and gave me a lot of info about the puppy I was interested in. I set up a delivery time and they were in touch with me the whole time. When I met with them, there was two woman, one older very friendly and sophisticated lady and a younger woman, who was also very nice. I got all my paperwork from the breeder as well as some food and lots of good advice along with my Puppy. He was a little shy, when he first came home, but within just one day turned out to be full of spunk. We love him dearly and have not had any problems at all with him.
Everyone I spoke with was very professional, helpful and friendly.
I also checked out some of the complaints other people had made and found them all to be pretty stupid, like people bringing home these pups, then dragging them all over gods creation before they have all their vaccines and then have the puppy get sick and blame the breeders. DUH !
I can also not say it enough, I have NO idea where people keep claiming everyone is rude there, cause I find that insane and it makes me wonder how they acted in order to get a rude response. Or maybe they are the kind of breeders that want to charge $2000 for their pups and puppies234 is a thorn in their eye.

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USA2011
El Dorado Springs, US
Jan 10, 2011 5:50 pm EST
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Zachary s, you missed the point. hsus has it to where there are no breeders, they are all puppymills. good, bad, and ugly. they may be trying to make a buck, that's business and paying feed bills.those that are trying to loose money are good breeders? i bought a puppy off of puppyfind, she is a show-breeder. the pup has a champion father and a champion mother, his litter mate has already made champion. i love this little guy. he was very expensive, i am sure she made plenty of money-so we are both happy. i would feel bad if she didn't make a good profit. i wouldn't want to ask for a freebie. i got what i paid for. i mark him cheap, because i got my best friend. if you want to call her a puppymill, i dont care. here's to the so called puppymills-salute!

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USA2011
El Dorado Springs, US
Jan 10, 2011 12:29 am EST
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according to humane society of the united states, there are no breeders anymore, they are all puppymills. they think they are webster's dictionary now. hsus wants domestic animals extinct. they hold up nasty looking starving dogs and say send money. what they forget to tell in those ads that less than one penny of each dollar goes to help those dogs. go to their website and see for yourself! their motto should be "be proud, deceive the people, and line our pockets" the president doesnt own a pet and says that he would like never to see another domestic animal born. oh, he must be vegetarian. and he is trying to force it on the rest of us. when he is done messing with the puppymills, i am sure that my horses and cows will be next on the hitlist. guess what, i am not giving them up to anyone. especially that self centered bunch.

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puppies234.com sick puppie

Diane what you are doing is very wrong!You sold my family a very sick yorkie. You think you getting away with what you doing. You well have your day in court. My family has spend so much money on this dog. You do not return phone calls. Everything i have read about you are true. Stop selling sick dogs. Your dogs are carry pervo virus and you know it. You dont care. Puppie234.com is no good.

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puppies234.com Horrible People

Bought a puppy from here and two days latter it died. Vet said it was a worm infestation that was not treated. They claim to have dewormed thier dogs but i guess they lied.

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omgnutheads
Bowie, US
Aug 30, 2011 7:30 pm EDT

puppies234 is so not a puppy mill. when i ordered from them the website told me to email the breeder and the breeder was kind and answered all my questions. if they were a puppy mill will they care so much to make you read so many pages of info?
they were honest and told you the dangers of toy breed pups. will a puppy mill do that? puppy mills only care that you buy from them and give em the money. puppy mills DO NOT make you read pages and pages of puppy info so shut your pothole if you don't know what the freaking hell your saying so take that those people who don't know what they say. If they were a puppy mill they wouldn't care for the dogs enough to tell you all the diseases and symptoms of the diseases that MIGHT JUST MIGHT happen to your dog. If they were a puppy mill they won't have a puppy stress list and they won't care what the hell the dog has been eating so if you don't know a freaking thing shut your pothole. The only reason for them to be rude is because YOU ARE BEING NOT HONORABLE TO THEM. if you're mad because your on the not honorable page i suggest you think about why your name and info are on that list and live with what you did.

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Kmontesanto
East Haven, US
Oct 25, 2010 5:14 am EDT

I bought a puppy from this place in 3/2010. She is Shorkie. When I first saw there website I was a little scaried to call about there puppies but after I called and talk to them it was OK. I spoke to Dee and she asked many questions about the website like they said they would but if you read the site like they say you should before you call then you will be fine. I selected a puppy and they said they would call me back with the delivery details with in 10 minutes. They did just that and told me that my puppy was coming from Albany, New York and that it would be here at 3:00pm on Sunday. We were very excited and awaiting for the delivery. I did start to get nervous when 3:00 came and they had not arrived yet but shortly after 3:00 the two women who were delivering our new puppy called and said that they were running late and that they would be at my home as soon as possible. They did finally arrive at about 7:00 pm and had called numerious times telling where they were. The puppy was exactly what they had listed on the site. They were very nice and helpful. Before the girl left we had some questions and she answered all our questions. I even called Dee about 2 weeks after my puppy was delivered with some questions about food for my puppy and she gave me some great advice and I did what she said and it worked like a charm. They care very much about their puppies and that makes them very good at their jobs. Our puppy is now 10 months old and we love her. She has no medical problems. She loves to cuddle & play. She loves everyone she meets. She loves to meet new people and other dogs. She always wants to play with everyone both 2 legged and 4 legged. She is a very smart dog, too. When I was training her she was a quick learner. They only complaint that I might have is that I believed that the puppy would be a smart dog (about 7 pounds) but Bella is now 12 pounds. I did not really want a 12 pound dog but it is ok because she is a great dog. I would strongly suggest that you get a puppy from this website. When we were looking for a puppy we were almost scammed alot of times until we found this website. They do do what they promise and their puppies are very smart and loving. Before we got this dog from them we had just lost our other dog (tinkerbell) and they have giving us a great new dog to love and to love us back. Thank you to Dee and all the people that work with her. They are doing great things. Also, I would like to say that their prices for their puppies are also great. I had been looking at the rescue places and some of their prices for adopting a pet is about the same prices that puppies234 is charging and at least they are puppies that I know some back ground. I know who the puppies parents are and if I have questions I can call them anytime.

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SICKOFPUPPYMILLS
Dallas, US
May 18, 2010 12:19 pm EDT

They are NASTY puppymillers! And who are they to tell people what to do? How to talk? Stupid people cant even talk without saying "###" in every sentence! Idiots!

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5:31 pm EDT
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puppies234.com rude and heartless

I am a 9 yr. old writing this to tell people NOT to use this website! http://puppies234.com. I am making this complant because people need to know that these people at puppies234.com DO NOT return phone calls if you are interested in one puppy! My Mom found the website and showed me the yorkie page. I found this puppy that I fell in love with!So my Mom called them to tell them that we would love to buy her and to please call us. When the lady Dee called us she told my Mom that her name sounded familiar and she needed to check some list they keep so she had to call us back. I couldn't understand why this lady thought that we were someone else, but my Momn told me n ot to worry and that after the lady checked her list she would realize we were not the people she was thinking of, and she would call us back. While we waited to hear back from them, I was sooo excited that I checked the website hourly to look at the puppy I was in love with. I even read their website and made lists of all the things that I would need to take care of a small dog. I was so happy at the thought of getting this adorable puppy.I kept asking my Mom to call them, but she kept telling me that she wanted to follow all of their rules and not bother them so there wouldn't be any reasons for them to have a problem with selling us the puppy. She also told me that on their website it says they are fair and hold the dog for the 1st person that called for the dog and we called within minutes of her pic being posted so she was sure that there would be no problems and that maybe Dee was just busy, but she was sure she would get back to us since she allready told us that Ryvella was still available when she called. When I went on the page on 4/16/2010 to see look at her again and make sure she was there, I couldn't believe my eyes!She was gone! I broke down in tears for 1whole hour! Dee if you or the owners are reading this- I give you a thumbs down for your rude attitude when you spoke to my mom (Dee) and for being a heartless company! You want respect well you should give your custimors respect also! You say you are professional well I think you are UNPROFESSIONAL and VERY VERY VERY RUDE TO YOUR CUSTOMERS! I do not agree with the people saying that you are nice you might have nice pups, but you are not nice! I agree with the people that say that you are rude and anything else about being mean!I have always been taught to treat others the way I want to be treated, well if you believe the same thing then I guess you want people to be rude, mean, and uncaring. I guess my Mom being so nice might have been the mistake, maybe if she was mean and rude like you we would be getting our new puppy!
A very SAD and HURT 9 yr. old:(

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Jacqueline Harris
Gaithersburg, US
Feb 28, 2011 9:55 pm EST

Wow,

If this isn't someone pretending to be a 9yr old trying to trash a company, I don't kno what is. Because trust me, 9yr olds definitely don't write like this. To be honest, Your name was probably on their [censor] list and for obvious reasons they didn't give you a puppy that you don't deserve, that your going to compaint boards and writing nasty reviews. Obviously they're doing something right if they've been in business for this long, don't you think the site would've closed by now if they were a puppy mill or has unreputable breeders?!

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4fairness
Fall River, US
Jun 23, 2010 6:20 pm EDT

You poor thing! I just called them to inquire about their operation and the puppies, I WILL NOT BE CALLING BACK! If this is how they treat people and knowing a child is excited and over joyed to be receiving this new addition and then revamping on the agreement...POOR POOR POOR and UNETHICAL! Do onto others as you want done onto you...ON BOTH ENDS! If you own a business than you should know how to be curitious and friendly...REMEMBER these people buying these pups are your income...I am so glad I investigated this site further. THERE SHOULD BE NO NEGATIVE FEEDBACK OF THIS DEGREE WHEN DEALING WITH CUSTOMERS...These issues should have been 1st and foremost a PRIORITY and should have been addressed asap...SHAME ON PUPPIES234.COM for such awful UNPROFESSIONALISM! Close up your site and shut your doors...You "people" should NOT be dealing with the PUBLIC and CERTAINLY SHOULD NEVER COME NEAR AN ANIMAL...We can complain...but those PUPPIES CAN'T...WHAT A SHAME! YOU LOST MY BUSINESS AMONG MANY OTHERS...SHAME ON YOU! To the 9yr old little girl...People aren't usually like this if they are raised in a loving home by great and loving parents as you have...So just know...as a 9yr old you have more class in your little finger than these [censor] with ever know in a lifetime...So keep your chin up and good luck finding your next best friend!

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puppies234.com rude and highly unprofessional!!!!!!!!

These people are puppy Nazis! Their website is very demanding with many rules and codes of conduct that they expect you to follow, but there was a dog named Ryvella that my 9 yr. old fell in love with, so I figured I would follow all their rules about calling and give them a call. I read all the info on the website 2x before I even placed the call so that I would be able to answer any question that they may have asked me. When I made the call I was overly nice! I left a nice short message as they requested, with all of my information, and as I said I was more then pleasant! We eagrly waited for a return call, which I got about 2 hrs. later only to be rudely told that my name sounded familiar and she thought that I may have been someone that they had problems with in the past, I politely advised her that this was the first time that I ever called them and in fact I had only come across their website over that past weekend. She said that the dog I was interested in was available, but she would have to call me back. I didn't get a call back that night, and I waited the requested 24 hrs. to call them back. I again left a very pleasant message letting them know that we were still very interested in the puppy and that I would greatly appreciate a call back to let me know what was going on. I was not bothersome or rude at ALL and now 4 days later not only did I not get the courtesy of a return call, but I came home to my daughter in tears because the dog she fell in love with is no longer posted on the site so they obviously must have sold her to someone else! This dog missed out on a great loving home! We are animal lovers and would have taken great care of her! If Dee or any other person from puppies234 reads this I would still like to know why I was refused the opportunity to purchase a puppy from you? I realize that you keep a "black list" of people that you have had problems with in the past, but I am not one of them! If Dee took the time to ask me any questions or gather any information about me she would have known that I could not possibly be the person that she thought I was. My last name is very common, so if you really do keep records of the "problems" you should have been able to see that I was not the person you thought I might be. You do a lot of talking on your website about how you expect people to act kindly towards you and to be respectful when they are calling you, but you are the one that needs to take a course in coustmer service to learn how to treat nice people fairly. I have never been treated so unfairly and rudely, or dealt with someone that is so unprofessional. You claim to be "family" people on your website, I hope that letting you know that you broke a little girl's heart today might make you change the way you treat people and run your business!

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Update by gail g
Jun 24, 2011 2:14 pm EDT

this is for that rochester chick this is gail g's daughter ur probably dee or debra so shut up cause u know how much pain i was in u don't so shut the up .

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omgnutheads
Bowie, US
Aug 30, 2011 7:29 pm EDT

puppies234 is so not a puppy mill. when i ordered from them the website told me to email the breeder and the breeder was kind and answered all my questions. if they were a puppy mill will they care so much to make you read so many pages of info?
they were honest and told you the dangers of toy breed pups. will a puppy mill do that? puppy mills only care that you buy from them and give em the money. puppy mills DO NOT make you read pages and pages of puppy info so shut your pothole if you don't know what the freaking hell your saying so take that those people who don't know what they say. If they were a puppy mill they wouldn't care for the dogs enough to tell you all the diseases and symptoms of the diseases that MIGHT JUST MIGHT happen to your dog. If they were a puppy mill they won't have a puppy stress list and they won't care what the hell the dog has been eating so if you don't know a freaking thing shut your pothole. The only reason for them to be rude is because YOU ARE BEING NOT HONORABLE TO THEM. if you're mad because your on the not honorable page i suggest you think about why your name and info are on that list and live with what you did.

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Michelle From Rochester NY
Rochester, US
Apr 16, 2011 8:04 pm EDT
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Sorry but I totally disagree. These people are wonderful I love my new addition. Perhaps it was you and clearly not them.
Michelle
Rochester NY

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SICKOFPUPPYMILLS
Dallas, US
May 17, 2010 1:50 pm EDT

The above comment was addressed to the puppy mill - sorry!

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SICKOFPUPPYMILLS
Dallas, US
May 17, 2010 1:49 pm EDT

WHO are you or THEY to tell ANYONE to watch what they say? Who the Hell are you? The puppy Nazi's as the first reader said? Ever heard of FREEDOM OF SPEECH? ANYONE who has to list so many rules and regulations on how to talk to you and how you will do this and that obviously has had ALOT of experience with unhappy customers! You are all RUDE, OBNOXIOUS, PARANOID AND CRIMINAL! Not the fact that this indeed is a fancy puppy mill operation as the authorities have said but that YOU call and harrass people that OH MY GOD have the nerve to tell you their opinion! WHO THE HELL ARE YOU? YOU ARE NO BETTER THAN anyone and anyone can call and leave your their message of disgust or whatever they want. HOW many of those calls have you prosectuted? Well the prosecutor there now has an ongoing list of ALL the people YOU call back and HARRASS! YOU are sick people! We dont know if Dee is one Nazi who changes or name for this or that or if she has little Nazis under her but you all need serious medication. PLEASE everyone-call the prosecutors office, the better business b and the outlets that investigate puppy mills. I know Oprah, Dr. Phi, Dateline and 20/20 are now investigating them!

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puppies234.com RUDE & GHETTO

DO NOT USE THIS COMPANY TO PURCHASE A DOG! I called to inquire about a dog and the lady who answered was VERY RUDE and UNPROFESSIONAL. (I somewhat anticipated this b/c there is much defensive, attitudinal commentary on their website. But, I digress...). When I initially called she had me on hold for a very long time, so I eventually hung up. Then when she called back she was snappy.; While I was asking about a certain dog, she cut me off in the middle of my question to repeatedly correct the way I pronounced the dog's name. (VERY IMMATURE!). After crossing that hurdle, I was yelled at for inquiring about whether or not there would be another litter of this breed. I was told that "there are always more litters". (well, of course there are. Obviously I was asking about the NEXT litter that would be available so that the dog I was interested in would have a playmate from the same family. Duh!). When I told her that there are only 2 shorkies on the site, she interrupted me and said "No there's not, there's over 15. Didn't you check the Yorkie page?" (She said this with much attitude). Obviously, this genius doesn't understand that I was interested in shorkies that are from the same family as the dog I was interested in. Perhaps, if she toned down the attitude and put on her listening ears, she would've caught that.

There is a particular section on the page (under the "delivery" tab) that speaks of how they've blacklisted customers who were rude. I thought it odd and very unprofessional to broadcast that on the website, but after speaking with little miss attitude, I now understand why it's there - they seriously lack in customer service and in turn people give them a taste of their own medicine. I am sooooooooo glad I called before purchasing a puppy. I cannot imagine the nightmare I would be in for if I decided to do business with these heathens.

My advice to someone to looking to purchase a dog from them - DON'T! It's not worth the headache. I also encourage you to read the entire website - the overall defensive, malicious tone will turn you off...and if that doesn't, a phone call certainly will. There are much FRIENDLIER breeders out there - use them instead! There's a reason why these backyard breeders have OVER 200 complaints - take that as a hint.

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omgnutheads
Bowie, US
Aug 31, 2011 9:31 pm EDT

[censored] foolish peoples! these breeders are perfectly FINE so take that butt brains!

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SICKOFPUPPYMILLS
Dallas, US
May 17, 2010 1:48 pm EDT

WHO are you or THEY to tell ANYONE to watch what they say? Who the Hell are you? The puppy Nazi's as the first reader said? Ever heard of FREEDOM OF SPEECH? ANYONE who has to list so many rules and regulations on how to talk to you and how you will do this and that obviously has had ALOT of experience with unhappy customers! You are all RUDE, OBNOXIOUS, PARANOID AND CRIMINAL! Not the fact that this indeed is a fancy puppy mill operation as the authorities have said but that YOU call and harrass people that OH MY GOD have the nerve to tell you their opinion! WHO THE HELL ARE YOU? YOU ARE NO BETTER THAN anyone and anyone can call and leave your their message of disgust or whatever they want. HOW many of those calls have you prosectuted? Well the prosecutor there now has an ongoing list of ALL the people YOU call back and HARRASS! YOU are sick people! We dont know if Dee is one Nazi who changes or name for this or that or if she has little Nazis under her but you all need serious medication. PLEASE everyone-call the prosecutors office, the better business b and the outlets that investigate puppy mills. I know Oprah, Dr. Phi, Dateline and 20/20 are now investigating them!

ToxiicHoney
ToxiicHoney
19602, US
Apr 01, 2010 8:38 pm EDT

Peter Givens

I advice you to watch what you saying I am not the same person and I can prove it I gave my opinions as everyone else do I was and still are happy with my purchase and my puppy was healthy when i got him and still is I will be more than happy to provide pictures of my puppy as you can see the same on my profile picture and he's paper work from the date I bought him Please be careful with what you said and how you accuse others.

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Peter Givens
Phillipsburg, US
Apr 01, 2010 4:47 pm EDT

http://www.agriculture.state.pa.us/portal/server.pt/gateway/PTARGS_0_2_24476_10297_0_43/AgWebsite/contact/DogLawComplaint.aspx?navid=26&parentnavid=0&

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Peter Givens
Phillipsburg, US
Mar 25, 2010 7:39 am EDT

DONT YOU SEE HOW ALL THE RESPONSES FOR PRO PUPPIES234.com sound the same? Arrismom and Toxichoney are the same poster? you are PATHETIC DEE! DONT BUY HERE

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bayles
puppyland, US
Dec 11, 2009 9:04 pm EST

DO NOT - I repeat - DO NOT purchase a puppy from this website. If you search puppies234 on the internet they are advertising for miles and miles - How can they possibly have that many puppies? 2 words - PUPPY MILL - They don't care about the pups - it's the almighty dollar that they are after. Of course they deliver, of course they threaten to take you to court if you don't take the puppy when they deliver it. They really don't want you to see "really" where these puppies come from. They deliver - you take - cash only! Oh but if you really must pick up your puppy they tell you when and where - pretty little house, little old lady, white picket fence. Believe me that is NOT where the puppy is actually from - it's all a con. Anybody considering them, here's something you can TRY - I put it that way because I know what the response will be. Tell the "operator" Dee that you want to talk to the breeders personally and would like their name and number so you can check them out. That is not much to ask when purchasing a puppy. She will not comply. Guaranteed.
Yes she is rude. It's her game. It's called intimidation. Don't fall into the trap. She will get snippy and say she will not sell you a puppy. There are plenty of reputable breeders you can deal with. DO NOT BUY FROM PUPPIES234

ToxiicHoney
ToxiicHoney
19602, US
Dec 11, 2009 5:40 pm EST

I purchase my puppy From them on 12/6/2009 I call on Friday of that week and they game me that day as my delivery day. My puppy arrive home clean Tina the girl who deliver him was really nice and had him on her hand when i open the door I was so happy excited she provide me with paper work and advice me to call Dee for more info on how to care for him It was really a pleasure and i will sure buy from them again. I took My Puppy to the vet on Monday morning to make sure he wasn't sick since he wasn't eating much they check him out and everything its perfect he's Healthy and really playful Am happy i bought from them they were really helpful. So Like the other person post I don't understand what you are talking about. I HIGHLY RECOMMEND THEM TO ANYONE WHO WANTS A PUPPY.

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arrismom820
Bronx, US
Oct 11, 2009 8:43 pm EDT
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My family and I had just the opposite experience with PUPPIES 234. They could have not been nicer. When we called we got the answering machine. Dee called back within an hour. We told her what puppy we wanted, she let us know that she was still available and we started road to getting our yorkie poo. 2 days before she was to be delivered, I received a call from Dee stating that the puppy was not feeling well and could not travel. She asked us if we wanted to wait or if we wanted her sister who was almost identical. We chose to take her sister instead. We could not have been more delighted when she arrived. Our newest family member is the sweetest little yorkiepoo we could have ever wanted. We took her to the vet and she is perfectally healthy and very happy and much loved. So I don't understand what you are talking about. WE HIGHLY RECOMMEND THEM TO ANYONE WHO WANTS A PUPPY.

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puppies234.com Rude rude rude - AVOID

We contacted this breeder for information/paperwork on a puppy we adopted from her through our neighbor. Dee [protected], Box 544, Bradford, PA 16701) has been nothing but rude. She is inexperienced and has no clue what she's talking about. I would definitely not recommend buying from her since if she has an abbrassive rude attitude with polite strangers I cant imagine how she treats these puppies to get $$. She's definitely running a sad puppy mill. I'd stay away from her. SHE needs some training.

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omgnutheads
Bowie, US
Aug 30, 2011 7:31 pm EDT

puppies234 is so not a puppy mill. when i ordered from them the website told me to email the breeder and the breeder was kind and answered all my questions. if they were a puppy mill will they care so much to make you read so many pages of info?
they were honest and told you the dangers of toy breed pups. will a puppy mill do that? puppy mills only care that you buy from them and give em the money. puppy mills DO NOT make you read pages and pages of puppy info so shut your pothole if you don't know what the freaking hell your saying so take that those people who don't know what they say. If they were a puppy mill they wouldn't care for the dogs enough to tell you all the diseases and symptoms of the diseases that MIGHT JUST MIGHT happen to your dog. If they were a puppy mill they won't have a puppy stress list and they won't care what the hell the dog has been eating so if you don't know a freaking thing shut your pothole. The only reason for them to be rude is because YOU ARE BEING NOT HONORABLE TO THEM. if you're mad because your on the not honorable page i suggest you think about why your name and info are on that list and live with what you did.

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Peter Givens
Phillipsburg, US
Mar 25, 2010 7:34 am EDT

Dee has mental issues. Some of these responses on here to people complaining are ACTUALLY DEE// DEE I KNOW YOUR READING THIS. YOU NEED HELP. Stop selling puppies and go see a pyschologist for your multiple personalties. You are a Joke...

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sydneyaustrilia
Kenmore, US
Oct 08, 2009 11:59 pm EDT

yes, yes, DEE is very very very mean and rude and nasty to me too. thank you DEE b/c after talked to you, i decide
get the puppy from shelter instead of breeders.DO NOT wanna waste money for the people who like you, jerk.

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sarabee65
Asbury Park, US
Oct 04, 2009 5:07 pm EDT

I just wanted to say that Dee was very nice this past week when I inquired about Puggle. She spent alot of time on the phone with me and explained numerous of times to make sure that I read pages 2 and 4 on the website. I told her that I need and even printed it out. She advised me to call back on Friday and at that time she gave me a delivery for tonite. I asked her some more questions and she was very pleasant about it. I am awaiting of the arrival of my new addition. I dont blame them for asking for cash. I had someone contact me today stating if I was still interested in one of his pups to please western union, money gram or give credti card info to him and he would do it installments after the deposit was paid. I advised him that I am no longer interested.

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devilsadvocate4education
Las Vegas, US
Sep 14, 2009 3:14 pm EDT
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Whether they be breeder, broker, or whatever else they don't have a contract with you and providing you with any paperwork or information could cause a whole host of huge problem's (which is why it's not done). They CAN'T give you registration if that's what you were asking, it has to go through the person they transferred the dog to and then through the person they transferred to and so on (hopefully that's not the case and this is final stop :-). Your contract is with the neighbor you got the pup from and anything they promised you is up to them and them only to provide. Two different and completely seperate contract's here. The seller to the neighbor and then the neighbor to you. You need to deal with your neighbor and if needed, the neighbor need's to deal with the person they purchased the pup from. That's really the only way anything can be done. Sorry for your anger and frustration, but maybe you can move thing's along now that you know what direction you need to head in.

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Mrs. Gray
Stevinson, US
Sep 13, 2009 12:05 am EDT
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I looked at the site you where saying is the breeder, that is not a breeder - that is a broker service where they locate puppies for people inquiring about a certian breed. They may have been rude to you but you may have not actualy been talking to the breeder of your puppy. Also, You recived the dog second hand and I would not think your intitled to papers. What are paper's good for - you cannot show a pet in a conformation class as pets need to be spayed .. Where you planning on breeding ? Your pretty lucky to get a puppy with a history from the neighbor :) Good luck to you.

PS. Didn't your neighbor have all the papers/vaccine records for you, and a Vet that they had been going to in the area ? You can always go back to the Vet to get the old Vaccine info.

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I can't beleive You people are on here calling these people a puppymill. They are not a puppy mill. I live in New Jersey and I drove all the way to some place in North West PA and bought a cockapoo from a lovely nice couple in July of 2008. My puppy was clean and very friendly and socialized. I got their number form my Aunt who bought a Schnoodle puppy from...

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puppies234.com SOPHISTICATED PUPPY MILL

This company is supposedly made up of a bunch of independent breeders. They advertise on-line. The put up pictures of the puppies and you call and select which one you want. You may pick your puppy up or they will deliver (for a charge). Everything has to be CASH. They say all the breeders are licensed, but they will not give out the breeders names and phone numbers. Supposedly there is one person who takes all the calls which can run into 1600 or more per month. Probably doesn't give much time to the callers. Figure it out - calls are answered 11 hrs per day - 30 days a month devided by 1600 - mmm 12 minutes per call. How much information can you possibly get in 12 minutes?Nevertheless, How can she possibly know about each puppy? Or the parents? Especially since they are NOT at her location?
Another thing that does not sit right with me is that if you ask for the breeders name and phone number (for a particular pup) it will not be given out because they say then you might deal directly with the breeder and they don't want that ...BUT if you want to pick up your pup are they sending you to the breeders home? Couldn't you deal directly with them at that point? Or are they just sending you to someone elses home? Something doesn't quite click.
And according to their web site they want good homes, etc...A good home would want all the information possible on the pup, the sire and dam, other litters, health issues...etc All of which can not possibly be answered by the person that takes ALL the calls.
So - anyone out there thinking of purchasing puppy from these people - please think twice - DO NOT CONTRIBUTE TO THE CONTINUATION OF PUPPY MILLS - It all comes down to supply and demand.

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puppies234
, US
Aug 30, 2011 7:44 pm EDT

All the positive comments are by the witches trying to make a quick buck so they can get their shot of heroin.

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puppies234
, US
Aug 30, 2011 7:42 pm EDT

It's a scam that tries to sell puppies bred in horrible conditions like tiny cages where they cannot move around.

If they are not sold by a certain time, they are killed.

This is all your fault for not adopting.

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omgnutheads
Bowie, US
Aug 30, 2011 7:33 pm EDT

puppies234 is so not a puppy mill. when i ordered from them the website told me to email the breeder and the breeder was kind and answered all my questions. if they were a puppy mill will they care so much to make you read so many pages of info?
they were honest and told you the dangers of toy breed pups. will a puppy mill do that? puppy mills only care that you buy from them and give em the money. puppy mills DO NOT make you read pages and pages of puppy info so shut your pothole if you don't know what the freaking hell your saying so take that those people who don't know what they say. If they were a puppy mill they wouldn't care for the dogs enough to tell you all the diseases and symptoms of the diseases that MIGHT JUST MIGHT happen to your dog. If they were a puppy mill they won't have a puppy stress list and they won't care what the hell the dog has been eating so if you don't know a freaking thing shut your pothole. The only reason for them to be rude is because YOU ARE BEING NOT HONORABLE TO THEM. if you're mad because your on the not honorable page i suggest you think about why your name and info are on that list and live with what you did.

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Cinzia
Philadelphia, US
Jan 24, 2011 5:01 pm EST
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We recently bought a Shih Tzu/Maltese mix and love him to death. We took him to our Vet. and he was healthy with no medical issues present. Our experience was a good one! We read all of the material presented on line and answered the questions asked; all were professional. Here in Philly loving our baby boy who's so smart he was housebrken in one day.

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puppylover234
, US
Nov 27, 2010 10:53 pm EST

This business should be stoped.SCAM ...SCAM ...SCAM.Ms. Dee is the most rude and unanprofessional business fat b..and pretend she is nice but in reality she is one nasty pofsh...She call people at 4:00am to cancell a delivery when you know that family is welcome a puppy in their home.Beside the cild sadness and crying I wish a good lawyer will look into this dirty business and stop it before too many people get scamed and hurt by this PUPPY MILL.

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JULIE ELIZABETH DALEY
East Haven, US
Nov 14, 2010 1:33 am EST

wow keeps gettting better and better...
here is 1 response from a so called happy customer
2009-02-11 by Angie Patterson 0 Votes

What your saying doesnt really make sense. If you did not go to anyones house and buy a puppy or look, how would you know if they are a puppy mill ? For anyone on here that has not bought a puppy from them and is saying this or that...is talking out their [censored], cause seriously how would they know, they did not buy a puppy from them ?

notice how she spells [censor]?

Now here is one from the admitted operator and THE OWNER

2008-09-22 by Dee [send email] +1 Votes

I am the operator not the owner. My pay is none of your business. Everyones licensed, everyones income is reported, how can it *not be, ... its recorded with the state. I can tell by what you are saying that you are ignorant. This is what I am talking about when I say rude-[censored] people call sometimes. How do you know what the ratio is for the amount of callers and the amount of buyers. You are way off.

Nobody does that... she is CLEARLY too busy to take phone calls bc she is too busy on the internet making up seperate profiles to submit positive comments...notice how most of the positive comments constantly use the word "socialized" or are telling you if your not rude to her she wont be rude to you...what random previous customer is going to come on this site just to advocate her bad behavior and business practices...looks like your pretty much caught out DEE you should be slapped in the face for running this puppy mill...thats all it is admit it you friggen weirdo

ToxiicHoney
ToxiicHoney
19602, US
Apr 01, 2010 8:49 pm EDT

Peter Givens

Why would you say am the same person just because I copy and paste my message from the other one what is nice Do you think I would be showing my face with my puppy on the display picture another think Dee is white am Latin way to much difference first you should ask instead of accusing me Pendejo aprende a diferencial las personas embes de juzgar am happy with my purchase and just because something happen to you or someone else doesn't mean that everyone had the same issue am happy and everything thank god when ok and my puppy is really healthy

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Peter Givens
Phillipsburg, US
Mar 25, 2010 7:45 am EDT

ToxiicHoney is Puppies234.com, as is all the positive comments... dont believe it. Their posts are the same, copy pastes..
Nice Dee. Or sukee or whichever multiple personalities come out

ToxiicHoney
ToxiicHoney
19602, US
Dec 11, 2009 5:43 pm EST

I purchase my puppy From them on 12/6/2009 I call on Friday of that week and they game me that day as my delivery day. My puppy arrive home clean Tina the girl who deliver him was really nice and had him on her hand when i open the door I was so happy excited she provide me with paper work and advice me to call Dee for more info on how to care for him It was really a pleasure and i will sure buy from them again. I took My Puppy to the vet on Monday morning to make sure he wasn't sick since he wasn't eating much they check him out and everything its perfect he's Healthy and really playful Am happy i bought from them they were really helpful. So Like the other person post I don't understand what you are talking about. I HIGHLY RECOMMEND THEM TO ANYONE WHO WANTS A PUPPY.

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Tammy25
Clayton, US
Jun 28, 2009 3:26 pm EDT

I recently purchased a Morkie from this organization. We just found out that she has a "congenital liver shunt". This occurs at birth. She now has to undergo a very risky, expensive surgery, and there is a possiblility that she won't even make it through the procedure. There is a simple and inexpensive Bile Acid test that can be given to the puppy before it is sold. I contacted this organization to let them know about my puppy and they told me that they do not "believe" in this testing of the pups. We were also treated in a very rude, condescending manner. We are waiting to hear from the actual breeder now, so hopefully we will receive some kindness and understanding. We can tell that the breeder took very good care of our baby before we purchased her. We love this dog so much and we will do anything to keep her alive. We have spent $500 on tests and specialists and the surgery is going to be $3500. Please save yourself the heartache, insist upon a Bile Acid test before you purchase a Yorkie / Yorkie mix or a Maltese / Maltese mix from anyone. If you have already purchased one, please get it tested. We were lucky to catch this when our puppy was getting spayed, some dogs aren't so lucky. The sooner this disease is discovered, the better the survivor rate. Liver shunts are considered to be hereditary in these breeds. Yorkies have almost a 36 times greater risk of developing shunts than all other breeds combined. All we want to do is try to prevent other buyers from experiencing what we are - no matter who you buy your pup from.

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I am on here writing cause I got a puppy, a cavachon from these people and it is a wonderful smart dog, best dog I ever had. I bought my cavachon about 4 years ago from an older man, he lived in Coudersport PA. I traveled from Boston Mass all the way to this mans house. It was 9 hours away and I only paid $200 for my puppy. Anyway i called him back thi...

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I called these puppy breeders to inquire about their dogs. I said to them, "hello, i was calling about more information about your dogs". And the lady on the other end replied, "what about them?". The conversation was very brief and with everything I said she replied to me that it was on the website. I finally said to her that I didn't feel she was being...

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puppies234.com Buying a puppy

I was looking to buy a puppy on 11/11/08 I called about a puppy and was told to call back the next week if that puppy was still available.Beacause the delivery system would not have worked for me that weekend. So to my delight the puppy was still available, however there were more posted. So I became interested in another pooch. I called on 11/18/08 about the puppy and was told that I did not sound my age, however my age is over 18, 21, 25 and 30. She took my information down and said she needed to contact the breeder and would get back to me. I waited and to no avail there was no return call either. Thanks alot anyway! I'm happy to say that I have found a puppy that I was able to purchase regardless of how I sounded on the telephone. Not everyone sounds their age over the telephone.

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omgnutheads
Bowie, US
Aug 31, 2011 9:35 pm EDT

what you are saying doesn't make sense, you don't say if you like, or don't like the breeders.

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Shark3136
Williamsburg, US
May 27, 2010 7:59 pm EDT
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These complaints are all scary enough to turn me away. Thanks for posting.
I hope to find a delightful puppy that hasn't started it's life with such humans.
And for what it's worth...as you read all the negative complaints and experiences about Puppies234, it seems as though every counter response and/or compliment are obviously written by the same semi-literate individual. The same misspellings, grammar faux pas, and trains-of-thought are present in nearly all of the positive comments. Kinda makes you go hmmmm.
Just saying:)
Anyhow - the puppy search continues.

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LOVELY ONE
Portland, US
Aug 06, 2009 10:48 am EDT

I THINK THEY ARE VERY RUDE I DONT NO IF THERE A MILL I WOULDNT BE SURPRISED AND ALL THE LADY KEPT SAYING WAS CALL BACK AFTER YOU PICK OUT A PUPPY SEVERAL TIMES EVEN THO I TOLD HER I FOUND ONE I WANTED.. SHE WAS A BIT WEIRD.

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LOVELY ONE
Portland, US
Aug 06, 2009 10:46 am EDT

i dont no if there a mill but they are not nice VERY rude., i called and the lady kept saying call back after you pick out a puppy! what the heck thats her line to everyone i see.. lol but i kept saying i no what i want, i want shes like call back after you pick one out, what a weirdo..

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Tammy25
Clayton, US
Jun 28, 2009 3:47 pm EDT

I recently purchased a Morkie from this organization. We just found out that she has a "congenital liver shunt". This occurs at birth. She now has to undergo a very risky, expensive surgery, and there is a possiblility that she won't even make it through the procedure. There is a simple and inexpensive Bile Acid test that can be given to the puppy before it is sold. I contacted this organization to let them know about my puppy and they told me that they do not "believe" in this testing of the pups. We were also treated in a very rude, condescending manner. We are waiting to hear from the actual breeder now, so hopefully we will receive some kindness and understanding. We can tell that the breeder took very good care of our baby before we purchased her. We love this dog so much and we will do anything to keep her alive. We have spent $500 on tests and specialists and the surgery is going to be $3500. Please save yourself the heartache, insist upon a Bile Acid test before you purchase a Yorkie / Yorkie mix or a Maltese / Maltese mix from anyone. If you have already purchased one, please get it tested. We were lucky to catch this when our puppy was getting spayed, some dogs aren't so lucky. The sooner this disease is discovered, the better the survivor rate. Liver shunts are considered to be hereditary in these breeds. Yorkies have almost a 36 times greater risk of developing shunts than all other breeds combined. All we want to do is try to prevent other buyers from experiencing what we are - no matter who you buy your pup from.

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Kelly
, US
Feb 18, 2009 4:02 pm EST

Also,

If you need any questions on the puppies, Diana and Dee are very helpful when it comes to questions on the dog and do know what they are talking about. My dog had diarrhea when i had gotten her and i thought she was sick, i was so scared. Diana and i didn't meet eye to eye at first but when i thought about what she had told me she was completely right and i had gone to the vet to take care of the diarrhea and she got over it within 2 days. What some people also need to realize is that puppies come with vet visits and do cost a little bit of money, and overall my puppy is very healthy and is up running around all the time. So if your dog has something minor your best bet is to just take it to the vet (which you are required to do when you get a new puppy) and call Dee or Diana and let them know and they will give you information on what you should do or not do. I know it may seem like you are just talking to normal people but they do know what they are talking about

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Kelly
Bellmore, US
Feb 18, 2009 3:53 pm EST

I used this website to get the puppy i have now. I had actually called to get a [censored]zu and i saw they had the chia-buggs, so dee who i spoke with first was very nice and told me to take my time and look over the website, which i did. I then called back maybe about a day later and told her i wanted one of the chia-bugg girls (victoria). I had forgotten her name so i went back on the website to get the sweeties name because i had forgotten it. To my surprise there was another chia-bugg girl (violet) posted that had not been on there the day before. When i asked Dee about both of them she led me to violet and told me she had more personality and was a very fun dog (those type of dogs are right up my alley) I took her word for it. She told me then that my puppy would be delivered that sunday at 2:30 pm. My mistake was that i called at 2:25 (i was nervous because i've never had a puppy delivered to me) and i asked dee rudely, which i shouldnt have because she had been very helpful before going through the order process, and asked her where my dog was. They got there RIGHT ON TIME at exactly 2:30, so if you order a dog DONT WORRY, they will get there! they are very dedicated to this business and the dogs. Dee ended up being 110% right about violet (now named lola) and she is the best dog ever. I immediately got attached to her, and she is the sweetest and funniest dog ive ever had. Not to mention she gets along GREAT with my 55 lb dog (who is a girl as well) she evens milks on her and theres no milk! LOL. Overall, they did a great job delivering my dog and getting it to me and i couldnt ask for a better dog.

These people are truly nice, and i think alot of people posting on here arent telling the whole story, because if you do give them attitude, i promise they wont tolerate it. Think about how you would feel getting that many calls a day and having to deal with attitude after attitude, its very stressing and they really do have more patience than any normal person would with some of the people who call.

Just be patient! Be nice! Be respectful and you will get the upmost respect and customer service on these dogs! And they are great dogs, not to mention CUTE!

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Tammy
Manhattan, US
Feb 17, 2009 8:14 pm EST

The only complaint I had which I never expressed to them was the fact that the 1st puppy I bought kept getting bigger & bigger. Even Tony had mentioned how big he had gotten in (2) months. I had no idea that he would increase in size as much as he did but I would never give my Stoney up. He's lovable and very friendly he weighed 16lbs in Nov at the vet visit. I don't care how big he gets but I know he won't get much bigger. He 's very solid, short & long. He must take after his mother. He's so beautiful & white & has a black nose with a tiny bit of pink. I just want to warn anyone getting a puppy from anywhere, if you get the biggest of the litter this may happen 2 you too so don't be angry. They're good people to me & don't seem to be a mill as suggested by other bloggers!

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Tammy
Manhattan, US
Feb 17, 2009 7:56 pm EST

I have bought (2) [censored]ese's from them. The service was great. I must admit @ 1st I was put off by the attitude of the operator but I had to realize she had a screaming baby & barking pups in the backgroud and maybe it just wasn't the right time. I told her to call me back & she did. I did purchase one in August (biggest in litter) then another in October. I didn't buy them to breed but for companionship. The vet at the Humane Society in NY was very impressed with the health & happiness of them both. They're not brother & sister so if they should happen to have puppies before they're fixed it wouldn't be a problem.
All & all I still recommend them. Very friendly.

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teri p
Chicopee, US
Dec 05, 2008 7:32 pm EST

i bought a wonderful little yorkiepoo in nov. i called dee on a weds to discuss if Ranger was still avaliable. She told me to call back on Sunday nite to make sure no one else wanted him. I was so excited to have a chance at getting him I called earlier then I was suppose. She was nothing but nice to me. Never was she ever rude to me or my husband. Ranger was delivered to our home Nov 1rst. We have since changed his name to Kobe. I called her a couple days after getting him with even more questions about treats and such for him she was once again very informative to me. We will always be greatful to them for this special little dog. I have given there web site to alot of my friends. Just remember Dee you cant please everyone...Thankyou for all of your help... Teri P

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The website is concise, honest and trustworthy. I called on a Sunday and was asked to call back within one hour, and at that time requested the information on the puppy. All my information was taken, no deposit required, all on the honesty system. My puppy was delivered with a scheduled time of delivery at 10:15 the following Saturday, at exactly 10:15 the...

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puppies234.com Rude puppy breeders

I had ben searching online for toy breed puppies and came across this website. WWW.PUPPIES234.com. It seemed legitimate and like a good place to buy a puppy, and the prices were reasonable. The breeders and secretary work out of their homes and ask that you only call between 10 am and 9 pm and no calls on holidays. My first phone call was to find out if indeed they were legitimate and what the process was to purchase a puppy. The woman who answered the phone was very abrupt and cold...she told me to call back after I picked out a puppy from the website. On 9/2/08 new puppies were posted on the website. My 7 year old daughter fell in love with an adorable 10 week old yorkie/poodle mixed named Betty. At approximately 4:30 pm I made a phone call regarding the dog..the same nasty woman answered and before I could get my complete sentence out she "huffed" and told me rudley that I "would have to call back in 5 minutes" so I waited and called back..this time she got even nastier..she huffed and puffed again and RUDELY said "I'm on my way out you'll have to call back after 5:30" so I politely asked if this was the only number I could call & she said "yes" again really nasty..I was so angry at this point (b/c all I wanted to do was get information about purchasing one of the dogs) so I said "Can I ask another question, why are you being so rude to me?" So she replied "Then don't buy a dog from us, how do you like that?" Well I was fuming at this point! I understand that they are working out of their homes and that life gets in the way...but she could have politely told me that she was busy and asked politely for me to call back or took my number so that she could call back when she had a moment. they also have an answering machine, so if she was so busy she couyld have let the machine answer. So after I hung up I had to explain to my 7 year old that we could not get the dog. She cried for almost an hour, then she disassembled the little "area" she set up for the dog to sleep in. She begged me to try again...I told her we would look for another dog, but she had her heart set on Betty. So I swallowed my pride and called back around 7:30 pm. I got the same woman..she was again very cold, and she took my information and told me that the dog was mine and she would call back after she had dinner to go over everything. Later that evening my husband was on the phone & someone from puppies234.com called back and left a message. Her name was Diana Colella, and she basically told me that because "I" was rude to her secretary they didn't want to sell me the dog. She told me that she threw out my information and that I should go elsewhere. My complaint about this organization is that they have animals that they are trying to sell to good homes, but yet they aren't courteous enough to even give out information regarding these dogs. This was a horrible experience, and my daughter is crushed! I would not recommend this website to anyone!

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Rita Simmons
Waldorf, US
Jun 26, 2012 2:28 pm EDT
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We're getting our little guy this weekend. A sweetie little Morkie! The person I've been dealing with has been very nice and never once rude to me. I work in a customer service oriented type of job and customers can be rude and demanding (you all know who you are)! LOL! It takes a whole lot of "tongue biting" sometimes to not let it rip on customers. People, put yourself in this lady's shoes and speak to people the way you would want them to speak to you. Take your time and choose your words carefully. If you are having a bad day, don't call someone and try to conduct business. Think about it...you might get better results! Can't wait to meet the new baby! Thanks Puppies234.com!

Rita Simmons, Waldorf, MD

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misshazel3126
, US
Jun 08, 2012 7:48 am EDT

my friend told me about this place and i emailed someone and she got back to me rite away i thought she was very funny and down to earth made me laugh even i am going to get a dog from them soon i just have to find the rite one and sometimes people have long days and some of you should give her a break esp if she is working from her own personal home so you should be very patient with her

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VANiE O2
, US
Aug 13, 2011 12:49 am EDT

I JUST FOUND OUT ABOUT THIS WEBSITE TODAY AND IF "DEE'S" ATTITUDE IS THE ONLY THING PEOPLE ARE COMPLAINING ABOUT THEN I DONT SEE A PROBLEM...MY CONCERN IS THE HEATLH OF THE PUPPIES! THE WEBSITES AND PLACES THAT I HAVE SEEN AND BEEN TO HAVE BEEN HORRIBLE I'VE READ REVIEWS THAT PEOPLE HAVE SPENT TONS OF MONEY ON PUPPIES AND NOT EVEN A WEEK LATER THEY WERE EITHER IN THE HOSPITAL WITH THEM OR THE DOGS WERE DEAD! SO I HOPE THAT THIS IS MY LAST STOP AND THAT MY PUPPY SEARCH IS OVER!

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Alliefrei
New bedford, US
Jun 09, 2011 2:54 am EDT

I do not know who Martha is and how she is connected to dee but her responses to me were the rudest I have ever seen in my life and then she threatened to report my email address bc I asked if she had a puppy in my price range. Glad we didn't do business.

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ExellentJob
Cape May, US
Mar 22, 2011 9:53 pm EDT

Add : I just went to the above posted link about this being an F business and that really made me laugh... There was 2 ( TWO) complaints in 36 (!) months that is THREE years, and none of them even had anything to do with the Puppies. So maybe before you post this nonsense, trying to pick in crumbs to bash someone you should actually read the stuff, before you post it. ...just saying... funny too, how the people that talk the most trash here, all post anonymously, you are probably breeders that are running these Super Kennels, selling your Puppies for $3000 Dollars each, claiming you are not into making any money, that's a laugh. Then you stick your Puppies on planes, never meeting the people you are actually selling to ( cause you care so much ).
Enough said.

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ExellentJob
Cape May, US
Mar 22, 2011 9:32 pm EDT

I have gotten a puppy from 234 puppies and I must say, I can not in the least agree with the complaints about rudeness. My first call was answered by their voicemail, as stated all calls are. I was called back about 5 minutes later and spoke to a very nice lady, she was pleasant and explained to me about their procedures, gave me all sorts of info about "my" Puppy, where he is coming from, what food he is currently eating and what I will need to have at the house, in order for them to even leave the Puppy with me. Which is a good indicator, that they care about the dogs in my opinion.
I also saw complaints about Puppies that were dehydrated, well it CLEARLY states on their website that small breeds are very prone to this and it happens FAST, and often. To have pedialyte for your puppy and keep a close eye on it, to make sure it eats and drinks, as they can get dehydrated in just 8 hours, it explains about diseases, that are common and tells you that it is common for them to have Earmites and sometimes worms, even though they all have been wormed. ( all puppies have worms, actually ). So, if you have all this info and still decide to get a tiny dog, versus a big breed Puppy than you know the risks and that is your choice, don't complain later, that you didn't know any of this as there is pages of this info on the site.
Anyways, enough of my rant, I really just wanted to say that the Lady I spoke to was nothing but sweet and helpful. I spoke to her for almost an hour.

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MRoberts1221
, US
Feb 08, 2011 10:09 pm EST

Wow! I wouldn't go so far to call this site a puppy mill, but something is seriously wrong. The entire site is insulting and quite childish. No one with a successful business makes being rude to potential customers a habit. If its such a stress to answer the phone, might I suggest enlisting some help. I understand you would want to place puppies in a proper home but using intimidation and embarassment isn't the correct way to do so. I was considering buying a dog from here, now I think I'll just go pay the extra money to get one from a local breeder. I suggest everyone else consider buying local. ( Oh and also having USDA certification being your only defense against being a puppy mill is the first red flag of a PUPPY MILL)
-anonymous in NC (I sure would hate to end up on that ugly site, not that I wish to purchase from them)

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Fixerman
Buxton, US
Jan 30, 2011 8:10 pm EST

I got 2 puppies from pupies234.com/diana colella, they were beutiful and I loved them from day 1. The little one a yorkie/[censored]zu started having problems almost immediately, and I gave it pedialyte and dog food and took it to the vet, did everything I could then the little punkin started to vomit, I brought it to the animal hospital and both her and her sister-a [censored]zu-maltese tested positive for parvovirus and I was told they would not survive and had to be euthanized. After I started researching this I found out what the strong smell from them and their feces was--it was the virus, and this was present from day 1. These little dogs never had a chance, my family is devistated. When I reported this to puppies 234 they said they must have got it from my place, they have no problems, see you later. The vet is giving me a letter that attests to the fact that they had it beforeI got them. WOW, I cant believe it they dont want to stand behind their dogs. I checked online and found that there is an alert in new jersey for an outbreak of parvovius in december at puppies234/diane colella. They dont want to pay and are trying to say it was my fault, they are lying! Do not buy puppies from these people! They are not to be trusted, the vet doesnt think they got the shots they said they gave them.

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Anonymous0111
Omaha, US
Jan 12, 2011 8:03 pm EST

Please read the Pennsylvania Dog Purchaser Protection Act (Puppy Lemon Law). http://home.paonline.com/pfdc/ACT27S.HTM

The woman running this operation is based in Pennsylvania. Her name is Diana Colella and she also goes by "Dee." If you check the Better Business Bureau's web site, you will see that she was previously operating under a different business name of Kinzua Puppies and had an "F" rating:

http://www.bbb.org/pittsburgh/business-reviews/kennels-and-pet-boarding/kinzua-puppies-in-lewis-run-pa-11003117/

It is the same person, now doing business as Puppies234.com

These health guarantees under the Dog Purchaser Protection Act apply when the purchaser's veterinarian declares that the newly purchased dog is "Unfit for Purchase" . "Unfit for Purchase" means any disease, deformity, injury, physical condition, illness or any defect which is congenital or hereditary and which severely affects the health of the animal or which was manifest, capable of diagnosis or likely to have been contracted on or before the sale and delivery of the animal to the consumer.
Buyer must notify seller of vet's examination within 2 business days of exam. All of this is important. If you buy one of these dogs and it's sick, you need to immediately get it to a vet and then you have two days to contact the seller about the diagnosis to have a chance of getting any of your money back. The law also only allows you to receive "up to the puchase price" of the dog. Anything beyond that, you'll have to sue for.

There are so many dogs/puppies in shelters across this country that need homes, many of which are pure bred or a mix you may like. If you go to Petfinder.com, you can type in the breed you are looking for as well as your zip code and it will pull up dogs that fit that criteria in shelters closest to you. Please consider adopting a shelter dog instead of buying.

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lovemybigdaddy
Little Egg Harbor Township, US
Jan 08, 2011 4:55 pm EST

Don't buy a puppy from these people. God forbid an emergency happens they end up listing all of your information on the dishonorable page. My husband had a massive heart attack and dies the day before I was supposed to have delivery. I am so sorry that I could not balance my children and now my late husband and coordinate having a new puppy delivered. I would think at least people would have a hear. RIP my love

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