Prusa Research’s earns a 4.5-star rating from 2 reviews, showing that the majority of 3D printing enthusiasts are exceptionally satisfied with their printers.
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Impressive quality and customer care
As someone who values both product quality and exceptional customer service, I must say that my experience with Prusa3D has been nothing short of impressive. The attention to detail in their 3D printers is evident in the outstanding print quality they deliver. What truly sets them apart is their dedication to customer care. Despite some delays in shipping, the team at Prusa3D ensured that I was informed every step of the way, demonstrating a genuine commitment to customer satisfaction. While import fees can be a hassle, the overall experience with Prusa3D has been positive, making them a brand I trust for my 3D printing needs.
We are very happy with our Prusa 3D printer
After getting great reviews last year we ordered a Prusa 3D MK3 printer in kit form.
It was supposed to take 6 weeks to get here but arrived in 3 - and was well constructed and the assembly instructions were easy to follow.
It took a while to get good prints from it - but now we can reliably send a sliced file to the printer, walk away and come back in a couple of hours to a completed printed object.
Very cool. We get regular email updates from Josef Prusa about the new developments and have been very happy with the printer.
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Pros
- High-quality 3D printers
- Open-source innovation
- Exceptional customer support
- Active user community
- Regular software updates
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Cons
- Premium pricing compared to rivals
- Limited product range
- Requires assembly and calibration
- Niche appeal outside enthusiast market
Is Prusa Research legit?
Prusa Research earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Prusa Research has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Prusa Research's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Prusa3d.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Prusa3d.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Prusa Research as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for Prusa Research have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
The Prusa Research website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.
We looked up Prusa Research and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
About Prusa Research
In addition to the hardware, Prusa Research provides software solutions, including PrusaSlicer, which is used for preparing 3D models for printing. The software is compatible with most printers on the market and offers various features for both novice and advanced users.
The company also sells 3D printing accessories and materials, such as filaments in various colors and materials, parts for printer upgrades, and kits for those who prefer to assemble their own machines. Prusa Research offers customer support and a community forum where users can share tips, seek advice, and discuss their 3D printing experiences.
For those interested in learning more about 3D printing, Prusa Research provides a knowledge base with articles, guides, and tutorials. This resource is aimed at helping users to get the most out of their 3D printers and to explore the possibilities of 3D printing.
Overall, Prusa Research's offerings encompass a range of products and services designed to support the 3D printing process from start to finish. Whether you are new to 3D printing or an experienced user, Prusa Research provides tools and resources that could support your printing projects.
Here is the guide on how to file a complaint against Prusa Research on ComplaintsBoard.com:
1. Log in or create an account:
- If you already have an account, log in to ComplaintsBoard.com. If not, create a new account on the website.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Prusa Research in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Prusa Research. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, and the company's response.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it to ensure all necessary details are included.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button after reviewing and finalizing your submission.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com to stay informed about any developments.
Ensure to follow these steps carefully to effectively file a complaint against Prusa Research on ComplaintsBoard.com.
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Prusa Research contacts
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Prusa Research phone numbers+420 222 263 718+420 222 263 718Click up if you have successfully reached Prusa Research by calling +420 222 263 718 phone number 0 0 users reported that they have successfully reached Prusa Research by calling +420 222 263 718 phone number Click down if you have UNsuccessfully reached Prusa Research by calling +420 222 263 718 phone number 0 0 users reported that they have UNsuccessfully reached Prusa Research by calling +420 222 263 718 phone number
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Prusa Research emailsprivacy@prusa3d.com100%Confidence score: 100%josef@prusa3d.com99%Confidence score: 99%Executivesupport@prusa3d.com97%Confidence score: 97%Supportinfo@prusa3d.com96%Confidence score: 96%Supportcovid@prusa3d.com95%Confidence score: 95%
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Prusa Research social media
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