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Providian National Bank

Providian National Bank review: Awful bank ( 8 comments)

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Author of the review
11:32 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

My husband received two letters from a collection company yesterday. Both were from the same Original Creditor (Providian National Bank) with two different account numbers with two different Balances. One for $9, 388.79 and the other for $8, 979.67. We have never received anything letters from this company before or any collection letters regarding these accounts. We do not know who this company is. I (not my husband) had a Providan Credit card with a line of credit of only $500.00. I stopped paying on this card back in December of '2003. We have been cleaning up our credit for the past two years and now we received these collection letters from this company that we have NO IDEA of what this is for. 'This is FRAUD' Can someone please tell me what I need to do to find out who this company (Providian National Bank) is and how my husband all of a sudden owes them for two different accounts that were NEVER OPENED. This has never been on our credit reports before, nor have we ever received any letters from Providian National Bank, nor have we received any collection letters regarding these two accounts, nor has my husband ever had dealings with PROVIDIAN NATIONAL BANK. 'HELP' This is $18, 368.46 dollars that they are claiming we owe them and we DON'T KNOW WHO THIS COMPANY IS.

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The complaint has been investigated and resolved to the customer’s satisfaction.

8 comments
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Sizzy
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Feb 09, 2009 8:34 am UTC

In February 1999 I went to bankruptcy under Chapter 7 and after that I spent years covering my living expenses straight out of my paychecks, now I'm told that Providian issued a credit card on my name. It wasn't until a few months ago that I got from my Bank (Washington Mutual) a credit line for $500.00. and I felt motivated to repair my credit. I made some advance, then, suddenly my score was lowered by 7 points and soon I understood why: I was defaulted for a delinquent account I never requested or used.

I received a letter (mailed to the house of my girlfriend's aunt) by a collecting firm, Altman, Altman & Cooper from New York telling me that if I don't respond disputing the debt, they'll assume the debt is valid. I mailed my dispute, certified, and they called me to cynically assure me I got that credit card, used it and made payments for some time and they gonna proceed to collect the money. According to this letter the original creditor was Providian National Bank, then the debt was sold to New Century Financial Services Inc.

Over the phone a representative from AA&C told me I was defaulted in 2003 and the case was handled by another firm. He said that I made my last payment in 2001, I told him that I came to Florida in March 2001 when I was collecting unemployment benefits checks and I was making no payments to any credit cards, but they just kept repeating themselves.

I have the sense these institutions pave they way to court to get us defaulted, preying upon us like vultures upon a dead cow. Help, Please!

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Kerron Mcdonald
US
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Mar 30, 2009 11:56 am UTC

I am charge for a Providian card and I never had a Providian card. Please contact me to resolve this issue.

Kerron Mcdonald

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mybad79
US
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Nov 14, 2009 10:20 am UTC

You need to write a letter to providian saying simply, "This is not our account." Than ask them to provide VALIDATION with:
A copy of the original contract for both accounts
Payment history on these alleged accounts

Tell them they have 30 days to provide the above validation records, or you will contact the FTC in your town, the FTC in your State, and the Government's Office of the FTC.
Also remind them you want either the COMPLETE validation records, or a copy of your credit report. In addition, theis account is past the Statute of Limitations for collections anyway, and they are attempting to collect "zombie" debt.

Remind them, that as long as these accounts are in dispute they have to BY LAW, remove them from your credit report - send a copy of this letter certified with receipt, to both the credit agency, Providian, and the collection company if they sold the account.

Good luck - if you are persistent, it will be dropped - don't panic, take control.

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GCODE70
Arcadia, US
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Dec 18, 2009 6:12 pm UTC

WOW I'M GOING THROUGH THE SAME I MEAN THE SAME EXACT THING WITH THIS SO CALLED BANK RIGHT NOW

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CJBC
US
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May 24, 2010 9:20 pm UTC

I just received some paperwork with this bank stating the same thing. It's not on my credit report but it's appeared on some other paper work when we chose to refinance. What's up with this bank, how can the gov't allow them to do this over, over, and over again.

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captel101
Alma, US
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Aug 15, 2010 11:36 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

They did the same thing to me. Telling me I owe $15, 000 and I have never had an account with this bank.
Tom

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Cynthia richarddon
Chicago, US
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Jan 19, 2018 7:10 pm UTC

I'm paying off a credit card that I have already payed off in 2007 which is providian national bank. I only had a 400 dollar credit limit, they had a law firm collector write me in 2014 stating I owe 3, 500 dollar. They ask me to set up payment arrangement so I did, by reading y'all statement I no providian have gotten over on me and I would like to get all my dam money back that I have payed into this account. Y'all need to be sued. FAkE ...

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Ebony M Hurst
Garden City, US
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Apr 27, 2019 1:06 pm UTC

I have never did business with company have no idea about this debt believe it's a scam.

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  1. Providian National Bank Contacts

  2. Providian National Bank phone numbers
    Click up if you have successfully reached Providian National Bank by calling +1 (603) 228-4482 phone number 4 4 users reported that they have successfully reached Providian National Bank by calling +1 (603) 228-4482 phone number Click down if you have unsuccessfully reached Providian National Bank by calling +1 (603) 228-4482 phone number 9 9 users reported that they have UNsuccessfully reached Providian National Bank by calling +1 (603) 228-4482 phone number
  3. Providian National Bank emails
  4. Providian National Bank address
    53 Regional Dr #1, Concord NH 03301, United States
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    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 22, 2026
Providian National Bank Category
Providian National Bank is ranked 297 among 353 companies in the Banks category