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Don't do business with these people. They supposedly are in the business of helping the handicapped. When I called I asked who I was speaking with, I was laughed at and told "I don't give my name out over the phone". When I replied that's what businesses are supposed to do, she hung up on me. Whoever runs this place is very rude, and could use some lessons in business or any ethics for that matter.
Jeez, my bad. I'm not in the profession. Oh, no one says my bad anymore either.
My name is Hank Riner and I am the owner of Program Development Associates. We have been in business over 25 years providing professional training programs in the field of disabilities. We sell to corporations, social agencies, universities, schools and libraries worldwide. We have over 15, 000 active customers.
We take your complaint very seriously. I apologize if one of our customer representatives did not handle your call professionally.
My email is hriner@disabilitytraining.com. Please send me an email with your contact information. I would like to speak with you personally about your negative experience with my company.
Thank you for bring this to our attention.
Hank Riner
Program Development Associates