They have to check us when we leave to see if we are stealing anything. I think thats fair. Someone could easily be smuggling merchandise out of the store.
And to insomniac4hire
THANK YOU! Your complaint is the best Ive read by far. You explain it to the T! I HATE customers that complain, say the store looks aweful, all that crap when generally they are the ones making the mess. We do not get paid nearly enough to take the crap we get, and to clean up after every single person, as they make a mess. I watched two Indian ladies come out of the fitting room with their clothes wadded all up, and hangers stuffed between them, and they just handed them to the attendant. He wouldn't take it and said, could you please hang those back up for me? And they just looked at each other like.. "uhmmm... whatever.." and slowly started to put them back on, finally decided they were going to keep them halfway through, and they took the clothes over to the Junior section and threw them ALL over the floor and tried to walk away. My coworker then got upset and said "excuse me? Ladies I need you to pick up the merchandise" and they started to scream at him and told him he was paid to clean up after them. They went home, told a husband, who came back and proceeded to chew us out, saying that the women said we told them to pick up the clothes, throw them on the ground, pick them up again, and put them all away where they found them. bahaha my coworker was like "no, I WISHED I would have done that though." The husband just laughed it off and left when he realized they had completely lied.
We do have really really long lines sometimes... and with how much we're getting cut back from us right now, theyre only letting 2 people cashier besides MOD's on weekdays, if this store is anything like mine. The day after black Friday we had 30 min. lines, because everyone was buying hundreds of dollars worth of stuff, and they dont give us enough counter space to put everything. Plus our carts dont go out the door so you have to bag everything in a specific way to make it easy for the customer to get out with it all. So she's definitely not bull ### about it.
I really hope Ross gets shut down. Ive never worked for a more unprofessional company who treats their employees like dirt and ###. They are absolutely horrible. I will never recommend anyone to work here, ever. I dont want them going through the same hell we all have.
Oh and I was going to say... I had a friend that worked for 2 years at Ross, and recently switched to a new job tutoring struggling kids. He gave a two week notice and everything. But because he and one of my supervisors had problems with each other, after he left, she had a termination paper signed saying that he was fired for something he did wrong, I'm not sure what it was, but how could a company DO THAT to a loyal employee? How sickening!
Maybe theyre doing so well.. because theyre screwing their employees over so bad and making so many pay cuts? Yeah? Ever thought of that?
###.
Cause he can? Why does that bother you so much?
Thank you! Yes, we are NOT going out of business lady. Trust me. I heard a kid at work today say, "I'm not going to hang these back up, what do you think theyre paid to do?"
Its like these people have never been taught how to fold or hang up their clothes, or how to pick up after themselves. My hell.
I am soo sorry for your loss. :( That is RIDICULOUS! Ross and Corp. can all go to hell! I know half of the people that work there are illegal. I work at a location thats a nicer area and I love everyone I work with.. well most of them.. but some locations cheat the system on hiring people. Their hiring system is screwy, and they will pinch every last penny out of your paycheck that they can. ###ing idiots.
Maybe if they didn't treat us like ###, we wouldn't treat you all like ###. It goes both ways. We have horrible customers, and we have horrible managers. You try working your ### off ALL DAY and doing the craziest projects and cleaning over and over and over and picking up after messy customers, all for a lousy 7.25. I think youde be pretty pissed too. Careful what you say, you never know what kind of a day someones having. They shouldn't take it out on you, but same goes for you. We are people too even if we are standing behind a desk. We're not robots.
You all need to remember there are AMAZING employees out there.. you just have to look hard enough, all the people in my store are awesome. And there are TERRIBLE customers that make it hard to get through each day. If youve never worked retail you'll have no idea what I mean. And I'm sure none of them really care because theyre only getting paid 7.25 an hour. Youde be mad too.
You. Are. Amazing . Hit everything to the T! How in the hell do we get ahold of corporate? I think they need to see this website. Asap. I wouldn't care if I lost my job over it. I'm not losing anything. These people are a joke. Selfish, bloodsucking fools. Karmas a ###, and it will find its way to the people who f*** our lives over.
Amen foxfyre!
Seriously, you wonder why you are "discriminated" against, when your attitude, and spelling falls right into the "ghetto" black category. The world does NOT revolve around you. YOU have obviously NEVER worked retail. The customer is NOT always right! And you're a fool to think so. The managers have the right to refuse services to any customer for any reason. Simply put, you come in the store with a bad attitude and show zero respect, we can ask you to leave and never come back, or we will call the police. It may be a free country, but freedom goes both ways. The manager has 100% say over you, unless you have everything going for you. Like returning to the origional store, with a receipt, with a smile, tags still on, brand new. Don't pull the racist card because you were denied service. I've been denied service before, and you don't hear me screaming, "you denied it because I'm white!"
Fyi, people switch tickets and try to return to the wrong stores all the time, and steal things and try to return them. Why would we have any reason to believe that you didn't do just that? Just because you act "civilly" means absolutely nothing. I had the nicest lady in the world return over $100 of used merchandise. Very lightly used so you could not tell at all. It happens all of the time. As an employee, you should have some sort of suspicion for every customer that tries to return something. Not in a negative way, but they should definitely be alert and aware of whats going on.
And seriously? You returned it. So get over it. This is completely pathetic and childish. I would have sympathy if you couldn't return it at all...but I dont.
And here's a little something for ya Blaaaaaaandrea ;)
Like you complaining about discrimination is anything better than calling that lady Daweeenie. Bahaha what a JOKE.
