Dear LadyLawe,
I’m sorry to hear of the problem with your slider window. Everyone here at Penguin Windows wants to make sure our customers are extremely satisfied with their purchase.
It seems like it may be too late to win back your business on the slider, but I would greatly appreciate it if you would please call or email me so that we can learn from your experience? I would like to ensure no one else has to go through what you experienced.
Thank you,
Vaughn McCort
Director of Operations
Penguin Windows
[protected]
vaughnmccort@penguinwindows.com
Thanks for the input regarding Penguin Windows.
Soon, we’ll be handling all online feedback with personalized responses; for now, we’re using this message to get the word out about upcoming changes to our customer service.
Penguin Windows is in the process of totally revamping the way we interact with our customers, especially online. We’ve always been dedicated to providing the ultimate replacement window experience, and have thousands of thrilled Penguin Windows customers to prove it. This new program simply insures that as we grow, we can continue to offer excellent service to match our excellent windows.
Keep a look out for our new, more personal online presence - we’re looking forward to working with you to make Penguin Windows even better.
If you have any questions, check out our website at www.penguinwindows.com, call me at [protected] or email vaughnmccourt@penguinwindows.com
Thanks again,
Vaughn M
Director of Operations
Penguin Windows
Thanks for the input regarding Penguin Windows.
Soon, we’ll be handling all online feedback with personalized responses; for now, we’re using this message to get the word out about upcoming changes to our customer service.
Penguin Windows is in the process of totally revamping the way we interact with our customers, especially online. We’ve always been dedicated to providing the ultimate replacement window experience, and have thousands of thrilled Penguin Windows customers to prove it. This new program simply insures that as we grow, we can continue to offer excellent service to match our excellent windows.
Keep a look out for our new, more personal online presence - we’re looking forward to working with you to make Penguin Windows even better.
If you have any questions, check out our website at www.penguinwindows.com, call me at [protected] or email vaughnmccourt@penguinwindows.com
Thanks again,
Vaughn M
Director of Operations
Penguin Windows
