Purchased a LG dishwasher less than 1 year ago. Machine stopped working. Three weeks later, continuous phone calls/messages to LG and 4 SERVICE CALLS dishwasher still inoperable! However, since techs came to "fix" machine, it is now worse! VERY DANGEROUS since the first tech broke the brackets that hold the machine to the cabinet so now machine FALLS OUT when door is opened! If I try to use it, the initial problem of leaving soap residue- not water spots (I wish) and also now LOUD, I mean EXTREMELY LOUD, awful noise when it "operates".
Now, it is still under LG warranty but they refuse to replace it with a new one until they determine they can't fix it!?
Motor replaced twice, new wiring harness, new control panel... WHAT IS LEFT?
Spoke to supervisor after supervisor til I reached head supervisor, Daniel Harwell. After three consecutive days of calling, he still has not returned any calls. Today I was again told he was "out of the office but you can email.." and was given a GENERIC MAILBOX!?!
I have completely wasted my time and energy with this problem for over 3 WEEKS! Not to mention, 5 teenagers and a lot of dirty dishes that has had to be hand washed!
The worst customer service on any product I have ever owned! I agree with LGTERRIBLE- STAY AWAY FROM LG CRAP!
To make matters worse, they don't give a crap about their customers.
