I lost my friend and his family. I got nothing but trouble from being a WFG rep trainee. The mentor started a horrible 2-3 hour sales pitch. My friend got tired and did not remember what the rep said. Later, he called my mentor to follow up the contract, but nobody from the rep's office responded. What they want is more and more customers. They don't know how to build up a long relationship with their customers. Basically in this way, they are spreading the rumor that they don't care about customers.
For recruiting, their presentation works well for uneducated low class people -- you can have a beautiful home, vacation in Vegas, Hawaii etc. Do not waste your time with them. Do not be a victim of fake financial version of AMWAY skin care sales. If you want good financial/ life insurance products, go to big names where well trained and well established services are available.
Too many people are invited to be members of "team"!
It means the company's strategy is shaky and not trust worthy at all.
Yo, Lindabee.
It IS the company's fault (you spelled "companies" which is incorrect. ) to keep recruiting and send the untrained reps out there.
Selling policies is one thing.
Taking care of customers after sealing the contracts is ANOTHER important thing. In this tough economy climate, consumers are keeping the eggs in their nest and examine precisely how the financial firms handle their eggs. OK. What makes different is how you take care of the customers afterward.
We consumers/customers do NOT want untrained, additionally, arrogant reps. Professionalism and responsibilities are always examined. When you get a negative feedback, take it as a learning chance.
Somewhat grey zone business. It is not scam, but pyramid for sure. It works really well for certain kinds of people. Here is the news about them and their business style remains the same. Nobody want to give away money to a grey zone business these days. There many other better and trust-worthy insurance companies out there. Insurance products themselves are not that bad. Their customer care sucks, that is what makes it so different.
http://money.cnn.com/magazines/moneymag/moneymag_archive/2000/05/01/278258/index.htm
Even their high ranked reps are not so used to high-end prospects/potential clients. They prefer uneducated prospects who do not have a skill to scrutinize the nature of business.
High-end/highly educated people are attracted to big names with long established insurance companies.
If you have to pay $500/month premium, which one would you choose? Shaky one or trust-worthy one?
WFG reps are well trained to talk back a lot on the various website where WFG are criticized a lot, which means that they are not that good. "Look at complaints about other insurers!" they would say. Yes there are so many complaints about AllState, Farmers, Geico posted on websites. Read carefully! The nature of complaints of other big names and WFG is so different. WFG? Mostly about their poor operation and bad customer services, the most critical points. Insurance products are basically the same. What makes the difference is how the clients are taken care of for a long time.
When you leave the organization, they call you "loser." that is their same old cliche, cheap talking. The paper work process is so slow. The office people don't speak English. Please educate the agents professionalism.
DO NOT LEAVE YOUR MONEY AND TRUST IN THEIR SLOPPY HANDS. THE SERVICE QUALITY IS VERY LOW -- UNLIKE OTHER FINANCIAL INSTITUTIONS.
Go to other old big names with knowledgeable employees.
Other insurance companies charges only $50 for the admn. fee. not $100.
Dear MyPerspective,
Actually, interestingly enough, they perform those exams, through criminal background checks etc.
Even their high ranked reps are not so used to high-end prospects/potential clients. They prefer uneducated prospects who do not have a skill to scrutinize the nature of business.
High-end/highly educated people are attracted to big names with long established insurance companies.
If you have to pay $500/month premium, which one would you choose? Shaky one or trust-worthy one?
WFG reps are well trained to talk back a lot on the various website where WFG are criticized a lot, which means that they are not that good insurer. "Look at complaints about other insurers! We are not the only one. They get complained a lot." they would say. Yes there are so many complaints about AllState, Farmers, Geico posted on websites. Read the complaints carefully! The nature of complaints of other big names and WFG is so different. WFG? Mostly about their poor operation and bad customer services, the most critical points. Insurance products are basically the same. What makes the difference is how the clients are taken care of in the long run. Remember that WFG's operation skill is unbearably sloppy and slow.
Who said $100 is for background check? Please re-read his first writing:
1. You pay $100 registration fee
That's what he wrote.
Notorious for illegal selling practice with unauthorized charge to consumers' credit card. The credit card information is obtained illegally.
You must report it to your local state government. ie. California Department of Consumer Affairs. You can file a complaint online.
There are many similar private complaining site whici does not help you at all.
YOU MUST FILE YOUR REPORT TO
"DEPARTMENT OF CONSUMER AFFAIRS" run by your STATE government.
You can also file the complaint to Better Business Bureau online as well.
Yes, I have enough evidence.
CA gov. has contacted me saying that I should contact Delaware Dept. of Justice directly because the business is located in Delaware. Here is the information:
http://attorneygeneral.delaware.gov/consumers/protection/complaint.shtml
Notorious for illegal selling practice with unauthorized charge to consumers' credit card. The credit card information is obtained illegally.
YOU MUST FILE YOUR REPORT TO Delaware Dept. of Justice directly because the business is located in Delaware. Here is the information that you can file a complaint online.:
http://attorneygeneral.delaware.gov/consumers/protection/complaint.shtml
There are many similar private complaining sites which do not help you at all.
I had a chance to talk with a supervisor of Gevalia via BBB. They say this type of error/theft happens randomly and please go ahead and bring it to the local police department.
Finally district attorneys in Delaware contacted Gevalia. A rep from Gevalia gave me a call and gave me the following instructions.
Contact my local police dept. and find the IP code no. with the help of police dept.
Fax the IP no. to Gevalia so that they can investigate.
Wait a minute. I did not even access to their website. How could I find the suspect's IP code? They are the ones who received the order from someone with my credit card information. Their instructions do not make any sense. I will call them tomorrow.
Gevalia's legal dept's rep's name is Veronica. Her contact no. is [protected] Option 1
I contacted DA of Delaware which is working very well.
http://attorneygeneral.delaware.gov/consumers/protection/complaint.shtml
Then, you contact this person from Gevalia:
Veronica [protected] option 1
OK? Contact DA first. Otherwise, Gevalia does not care about ID theft so they ignore your concerns about how they got the order with your credit card information. Regular customer reps. from possibly India are dumb and no access to their head office in Delaware.
I filed a complaint to the local police dept. The officer created a case no. and contacted Delaware DA.
To Sue Again and other current reps from WFG,
You are so good at redirecting the subject. There is nothing wrong with educating yourself. The warning in this subject is that WFG does not pay for you. The tuition, registration fees, test fees, educational materials' price are all paid from your pocket money.
I have a contact person from one giant financial corporation who particularly had a talk with a possible alliance with Aegon. He said that they are a real "no-no" and too cheap to do business with.
poor quality message, Sue! G is showing simply about what you have to pay and do at WFG. As he mentioned, not about what's right or wrong. Yes, license fee is for the business that you need it. Who pay for you? Not the company. You pay from your pocket.
YOU MUST FILE YOUR REPORT TO Delaware Dept. of Justice directly because the business is located in Delaware. Here is the information. You can file a complaint online:
http://attorneygeneral.delaware.gov/consumers/protection/complaint.shtml
Gevalia's customer complain dept's rep's name is Veronica. Her contact no. is [protected] Option 1
Veronica called me prompted by DA from Delaware. She asked me to file the case to a local police department in your own town. With the police report, they can start the investigation by tracking down the IP address.
Hundreds similar complaints are going around on Internet. If all of the victims file complaint to DA and police, Gevalia finally gives in, I hope.
YOU MUST FILE YOUR REPORT TO Delaware Dept. of Justice directly because the business is located in Delaware. Here is the information. You can file a complaint online:
http://attorneygeneral.delaware.gov/consumers/protection/complaint.shtml
Gevalia's customer complain dept's rep's name is Veronica. Her contact no. is [protected] Option 1
Veronica called me prompted by DA from Delaware. She asked me to file the case to a local police department in your own town. With the police report, they can start the investigation by tracking down the IP address.
Hundreds similar complaints are going around on Internet. If all of the victims file complaint to DA and police, Gevalia finally gives in, I hope.
YOU MUST FILE YOUR REPORT TO Delaware Dept. of Justice directly because the business is located in Delaware. Here is the information. You can file a complaint online:
http://attorneygeneral.delaware.gov/consumers/protection/complaint.shtml
Gevalia's customer complain dept's rep's name is Veronica. Her contact no. is [protected] Option 1
Veronica called me prompted by DA from Delaware. She asked me to file the case to a local police department in your own town. With the police report, they can start the investigation by tracking down the IP address.
Hundreds similar complaints are going around on Internet. If all of the victims file complaint to DA and police, Gevalia finally gives in, I hope.
