Motions are a funny thing. Would you be ### had it been set off by a person in your home trying to steel everything. Don't think so. granted you should have been told from the start the dog may set it off but I also would have figured it out after that alarm went off the first time.
to Richc333 Last I checked Monitronics had been in business for 15 years so I don't see how thats possible if they extort and falsely charging for services not rendered to their customers. Or I guess it was just you. the company must have a personal vendetta agents you. So far in mu business with Monitronics there has never been a single action taken that wasn't already explicitly written out in my contract and if everyone that was so fast to complain would have actually taken a look at it before it was installed probably 90 percent of the complaints about the company wouldn't exist because you either would have known what was going to happen such as late charges, or wouldn't have gotten it installed.
And I'm really sick of seeing people complain about not being able to get out of their contract. What exactly do you think a contract is?
imigigi you sure would be pissed off if you were at home and set the alarm off but didn't get a phone call before they dispatched. And if you go threw the cancel dispatch directory on the call option menu there is no hold time. As for them not calling your contact list I agree with you there but I imagine they did and your contact list probably wasn't updated or something since you didn't say what the company said about calling your contact numbers. If you step back and really think about it your alarm did exactly what it's supposed to do. Contact the police. it's just because there wasn't someone there this time you are upset. Had someone been there inside your house you would be grateful. And lets just say you didn't have the alarm and someone had been in your house, then the cops wouldn't have been pulling up out front a few minutes later but that's much better then false alarm fees.
You were working with a dealer... not monitronics. Get it strait dude. Monitronics has nothing to do with installing systems, only monitoring the systems. You should be more specific when talking about a business because this sounds like that installing dealer was a real pos. Why you would be paid from an account that has anything to do with Monitronics is really fishy to. i would forward that info to the monitronics company because some legal action might be taken. Maybe it's the account Monitronics pays that installing company for service threw? i don't know..
