Maryo

Hi Jmatty:

I just read your post and want to give you an official response on behalf of our company. It’s important to me that your concerns are addressed and that your issue is resolved. If you have questions or feedback, please contact our customer service team at [protected]. Alternatively, you can contact me directly at mary@completesavings.com. If you contact me directly, please reference this post.

Thanks,
Mary

Hello Kathleen:

I just read your post and will be happy to assist you. However, I'm unable to confirm your exact membership and billing record with just your first and last name. Please send an email to me with more information such as your zip code and email address . With that information, I should be able to identify record. Please send this information to me at mary@completesavings.com. Thank you.

Regards,
Mary

Hello:

It’s important to me that your concerns are addressed and that your issues are resolved. If you have questions or feedback, please contact our customer service team at [protected]. Alternatively, you can contact me directly at mary@completesavings.com. If you contact me directly, please reference this post.

Thanks,
Mary

Hello:

I appreciate EWinkler's attempt to provide other members with My Time Rewards contact information so that their issues can be resolved. However, the phone number that was provided in EWinkler's comment is one of our supervisor's private lines. While she would be happy to assist any member, she is not always available on her private line due to her other responsibilities and works limited days/hours so you will not get an immediate response. In addition, you will have to pay for the phone call since it is not a free telephone number.

Instead, for your convenience, please telephone our Customer Service team at [protected]. This is a free phone manned by a team of customer service representatives who will respond to your telephone call quickly and who will handle your request immediately. They are available Monday through Friday 8am to 8pm and on Saturday from 9am to 4pm. Alternatively, you can also email our Customer Service team at customerservice@mytimerewards.co.uk.

Best regards
Mary
My Time Rewards

Hello:

I just read your post and want to give you an official response on behalf of our company. It’s important to me that your concerns are addressed and that your issue is resolved. If you have questions or feedback, please contact our customer service team at [protected] (this is a free phone). Alternatively, you can contact me directly at mary@shopperdiscountsandreward.co.uk. If you contact me directly, please reference this post.

Thanks,
Mary

Hello:

I just read your post and want to give you an official response on behalf of our company. It’s important to me that your concerns are addressed and that your issue is resolved. If you have questions or feedback, please contact our customer service team at [protected] (this is a free phone). Alternatively, you can contact me directly at mary@shopperdiscountsandreward.co.uk. If you contact me directly, please reference this post.

Thanks,
Mary

Hello:

I just read your post and want to give you an official response on behalf of our company. It’s important to me that your concerns are addressed and that your issue is resolved. If you have questions or feedback, please contact our customer service team at [protected]. Alternatively, you can contact me directly at mary@completesavings.com. If you contact me directly, please reference this post.

Thanks,
Mary

Hello:

I just read your post and want to give you an official response on behalf of our company. It’s important to me that your concerns are addressed and that your issue is resolved. If you have questions or feedback, please contact our customer service team at [protected]. Alternatively, you can contact me directly at mary@completesavings.com. If you contact me directly, please reference this post.

Thanks,
Mary

Hello:

I just read your post and want to give you an official response on behalf of our company. It’s important to me that your concerns are addressed and that your issue is resolved. If you have questions or feedback, please contact our customer service team at [protected]. Alternatively, you can contact me directly at mary@shopperdiscountsandrewards.com. If you contact me directly, please reference this post.

Thanks,
Mary

Hello Natalie:

I just read your post and want to give you an official response on behalf of our company. It’s important to me that your concerns are addressed and that your issue is resolved. If you have questions or feedback, please contact our customer service team at [protected]. Alternatively, you can contact me directly at mary@shopperdiscountsandrewards.co.uk. If you contact me directly, please reference this post.

Thanks,
Mary

Hi Leslie:

I just read your post and want to give you an official response on behalf of our company. It’s important to me that your concerns are addressed and that your issue is resolved. If you have questions or feedback, please contact our customer service team at [protected]. Alternatively, you can contact me directly at mary@completesavings.com. If you contact me directly, please reference this post.

Thanks,
Mary

Hello Richie1087:

I just read your post and want to give you an official response on behalf of our company. It’s important to me that your concerns are addressed and that your issue is resolved. I'm sorry that the billing descriptor for the Shopper Discounts & Rewards membership charge appeared incorrectly on your statement and for any concern you have experienced. If you have questions or need additional assistance, please contact our customer service team at [protected]. Alternatively, you can contact me directly at mary@shopperdiscountsandrewards.co.uk. If you contact me directly, please reference this post.

Regards,
Mary

To All:

We want you to know that we’re here to help you. However, it’s difficult to do that in a public forum when we don’t know who each person is or the details of their membership. We can help you better and resolve your specific queries or concerns if you contact us directly. You can do so by calling our customer service team at [protected] or you can contact me directly at mary@completesavings.com. If you contact me, please reference this forum.

Thanks,

Mary

Hello Maxbear:

I just read your post and want to give you an official response on behalf of our company. It’s important to me that your concerns are addressed and that your issue is resolved. If you have questions or feedback, please contact our customer service team at [protected] (this is a free phone). Alternatively, you can contact me directly at mary@shopperdiscountsandrewards.co.uk. If you contact me directly, please reference this post.

Thanks,
Mary
Customer Service

Hello AncBmt:

I just read your post and want to give you an official response on behalf of our company. It’s important to me that your concerns are addressed and that your issue is resolved. If you have questions or feedback, please contact our customer service team at [protected]. Alternatively, you can contact me directly at mary@shopperdiscountsandrewards.com. If you contact me directly, please reference this post.

Thanks,
Mary

Dear Julie:

I just read your post and want to give you an official response on behalf of our company. It's important to me that your concerns are addressed and that your issue is resolved. I'll be happy to assist you with your request for a cancellation and a refund. I'll send you a private message via this forum to confirm that this has been taken care of. In the meantime, if you have questions, you can contact me at mary@shopperdiscountsandrewards.co.uk.

Regards, Mary

Hello Patricia:

I just read your post and want to give you an official response on behalf of our company. It’s important to me that your concerns are addressed and that your issue is resolved. If you have questions or feedback, please contact our customer service team at [protected]. Alternatively, you can contact me directly at mary@reservationrewards.com. If you contact me directly, please reference this post.

Thanks,
Mary

Hello Mrs. Flanagan:

I just read your post and want to give you an official response on behalf of our company. It’s important to me that your concerns are addressed and that your issue is resolved. If you have questions or feedback, please contact our customer service team at [protected]. Alternatively, you can contact me directly at mary@shopperdiscountsandrewards.co.uk. If you contact me directly, please reference this post.

Thanks,
Mary

Hello Marc:

I just read your post and want to give you an official response on behalf of our company. It’s important to me that your concerns are addressed and that your issue is resolved. If you have questions or feedback, please contact our customer service team at [protected]. Alternatively, you can contact me directly at mary@completesavings.com. If you contact me directly, please reference this post.

Thanks,
Mary

Hello RosieSm:

I'm sorry you had difficulty with the email address I provided but I tested it today to confirm that it does work and I am receiving emails from other consumers to that email address. Please try my email address again, mary@shopperdiscountsandrewards.co.uk. Alternatively, you can contact our customer service team at customerservice@shopperdiscountsandrewards.co.uk.

Regards,
Mary

Hello RosieSm:

I'm sorry if you had difficulty with the email address I provided but I tested it today and it does work and I'm receiving emails from other consumers to that email address. Please try my email address again, mary@shopperdiscountsandrewards.co.uk. Alternatively, you can contact our customer service team at customerservice@shopperdiscountsandrewards.co.uk.

Regards,
Mary

Hello miajerome:

I just read your post and want to give you an official response on behalf of our company. It’s important to me that your concerns are addressed and that your issue is resolved. Please contact our customer service team at [protected] or via email at customerservice@shopperdiscountsandrewards.co.uk. Alternatively, you can contact me directly at mary@shopperdiscountsandrewards.co.uk. We'll be happy to assist you with the cancellation of your membership and answer any questions that you have.

Regards,
Mary

Dear Baek:

I just read your post and want to give you an official response on behalf of our company. It’s important to me that your concerns are addressed and that your issue is resolved. I checked our records and confirmed that your membership was cancelled on August 16, 2010 when you contacted our customer service department. At that time, refunds of the four most recent charges were processed and you were sent a form to request refunds of additional charges. Once we receive this completed form, an email with the status of your request will be sent to you . If you have questions or need assistance in completing the form, please contact our customer service team at [protected]. They will be very happy to assist you.

Regards,
Mary

Dear Mrs. Woolcock:

I just read your post and want to give you an official response on behalf of our company. It’s important to me that your concerns are addressed and that your issue is resolved. I will be happy to assist you with the cancellation of your membership. I will send you a private email confirming the cancellation of the membership. In the meantime, if you have questions or feedback, please contact our customer service team at [protected]. Alternatively, you can contact me directly at mary@shopperdiscountsandrewards.co.uk. If you contact me directly, please reference this post.

Thanks,
Mary
Customer Service

Hi Miajerome:

I'm sorry that you experienced difficulty in trying to reach me via the email address I provided. I tested it and it seems to work.

However, please try to send me an email instead at consumeraffairs@webloyalty.com. I will be happy to assist you in resolving this issue. However, at this point, I am unable to identify a billing or membership record for you. In the email you send me, please provide your full name, email address and postal code. With that information, I should be able to identify your membership record and will then take care of your request immediately.

Thanks,
Mary