Thanks for posting the mail fraud complaint site. I filed a complaint as soon as I read this and I encourage others to do the same. I was promised 5 items for $25 (Two bags of coffee, two travel mugs, and on ceramic mug). I received all but the ceramic mug and I had four charges to my card from this company totaling over $40. I called the company and was told I'd receive the mug and my funds would be refunded. I've gotten NOTHING nor have I heard from this company since! What a joke!
Here's what someone else posted as a complaint and what they did about it.
"Here is what you do; Go to this link: https://postalinspectors.uspis.gov/forms/MailFraudComplaint.aspx
it will provide you with a form to fill out. I choose 'misrepresentation of product/service' on the pull down menu. Make sure you have the company information prior to this. You need the company name and addy to file the complaint; Seattle Coffee Direct 990 Grove Street Suite 204 Evanston, IL 60201 Phone #: [protected]. After reading all the complaints I’m appalled. Don’t let them get away with this."
I filed a complaint and I hope everyone else does as well!
I filed a complaint with the Better Business Bureau on a Saturday. I received a reply from BBB first thing Monday and the coffee company responded that same day. My money was refunded within three days. Good luck!
I filed a complaint with the Better Business Bureau. They got things taken care of immediately! I received a refunded in less than three days! Good Luck!
